We have many and various problems with our network. I hope this is in the right forum...
The biggest problem we have is with the network printer. Although it is all configured correctly and has the right driver installed, seemingly at random it will decide to print from a tray other then the tray selected. This will go on for a couple of hours, sometimes days, then without warning it starts to work again. Wastes time and paper and is very frustrating - the only solution is to physically change the paper to a different tray. Default printer setting changes at random as well - sometimes on log in, sometimes just at a point during the day, and sometimes even though the right printer is showing as default, the job is sent to a different printer, although unsuccessfully - the system hangs and then tells you that there was a problem printing.
Certain settings seem to just be dropped throughout the day as well - for example, our email signature vanishes every so often and has to be readded. Macros that I have recorded also fail to run correctly - I have never successfully managed to run a new macro on this network.
Perhaps most frustrating is that the default tray for printing is the last setting that was used, so if I save a document so that if reprinted it prints on headed paper, the next blank document I open will print on letterheaded paper by default, ditto with email - I NEVER want my emails on headed paper, but it is impossible to just have outlook set to print on plain paper because apparently word is our email editor (I'd rather it wasn't, can't see how this is a benefit!).
Sometimes when I close down in the evening I get an error message stating that changes have been made which effect the normal template. This worries me though from speaking to other people, they say their networks do that too, but don't know why.
I am hoping someone out there has encountered some of these problems before and might be able to suggest a fix, as the only advice I have got from the network "support" people (who set up and configured the system) is to "try calling Microsoft".
PLEASE HELP - I have posted on many other sites with these problems and not had a single response, I am at a loss!!!