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Big problem

Started by bonzo , Nov 16 2004 08:59 AM

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#1
bonzo

Posted 16 November 2004 - 08:59 AM

Member

Member
13 posts

Help- Ive had my computer less then three months. It was put together by someone who is very technically competent.

I upgraded it to athlon xp2000, 512Ram, 80g harddrive (still 40 g left)new fans etc/heat sinks. Im running windows 2000 on it.

It has been working really well up to about two weeks ago. The first signs of trouble were whilst playing games online a message would pop up saying low virtual memory. i would be brought back to the desktop and after that I could carry on gaming with no more messages.

After a few days my computer then randomly flipped to a blue screen saying

Stop: 0x00000001 0x0000004 0x00000002 0x0000000 0x00000004
Driver_IRQL_Not_Less_or equal
Dumping Physical Memory

I couldn't get out of this screen and would have to switch it off from the case.

A friend then ajusted the page size from 1000mb to 2000mb inial size and 2000mb to 4000mb maximum size.

Now the computer is flipping to the blue screen more and more frequently. Another problem is the computer will also flip to the log in screen or turn its self off.
I have no ideas if this is virus related, I'm using the latest version of Norton and check my computer weekly for viruses. I am though on a university network which are notorius for virus/hacker attacks.
Please help thankyou <_<

#2
bonzo

Posted 16 November 2004 - 09:19 AM

Member

Topic Starter
Member
13 posts

Forgot to add, I think these problems could also have started to occur since I have been using Azureus (bit torrent client). Im going in to Uni now to type an essay as i don't trust my computer. As im not going to be in for a little while , here is the hijackthis log.

Logfile of HijackThis v1.98.2

Scan saved at 15:06:37, on 16/11/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\soundman.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINNT\System32\P2P Networking\P2P Networking.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\wdayfw.exe
C:\WINNT\System32\windl32.exe
C:\WINNT\System32\svhost32.exe
C:\Program Files\Windows AdControl\WinAdCtl.exe
C:\Program Files\Generic\USB Card Reader Driver v2.2\Disk_Monitor.exe
C:\temp\salm.exe
C:\Program Files\Windows AdControl\WinAdAlt.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\WINNT\System32\internat.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iFinger\iFinger.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Documents and Settings\noelwork\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.c...ODQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.isearch.c...ODQ6NTo5&Terms=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\bxxs5.dll
O2 - BHO: MultiMPPObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINNT\multimpp.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb - {086CEFD5-A88D-4981-8915-D51F04360ED1} - C:\WINNT\System32\winhot32.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: iFinger plugin / Browser helper object - {A114D52B-870C-4F15-8021-B6D7F91A054B} - C:\PROGRA~1\iFinger\plugins\IE.ifp
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINNT\System32\msbe.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: HotSearchBar.com Bar - {8B224779-3B0E-4FEA-8AE1-B66C20DD840F} - C:\WINNT\System32\winhot32.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton CleanSweep\QDCSFS.exe /startup
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINNT\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ynkicta] C:\WINNT\System32\wdayfw.exe
O4 - HKLM\..\Run: [Windows Autoupdate Protect] windl32.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [UsbD] C:\WINNT\System32\svhost32.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\Generic\USB Card Reader Driver v2.2\Disk_Monitor.exe
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [elahgr] C:\WINNT\elahgr.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [Microsoft media services] Iassd.exe
O4 - HKLM\..\RunServices: [Windows servict] tskdll.exe
O4 - HKLM\..\RunServices: [Windows Autoupdate Protect] windl32.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Windows Autoupdate Protect] windl32.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: iFinger 2.0.lnk = C:\Program Files\iFinger\iFinger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &iSearch The Web - res://C:\WINNT\System32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINNT\System32\SHDOCVW.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...dabb9ec24c7b353
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - http://toolbar.isear...general/drm.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} (iiittt Class) - http://hotsearchbar....r2/winhot32.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\system\intralaunch.CAB
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup152.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

Thanks again for any help <_<

#3
superflygirl

Posted 16 November 2004 - 09:28 AM

Member

Member
63 posts

Hi bonzo

Please be patient, a staff member will be along shortly and analyze your log.

superflygirl

#4
Twism

Posted 16 November 2004 - 09:32 AM

Member

Member
28 posts

Hey bonzo,

Although I see your pc is riddled with spyware/adware this is not what is causing your problems. I am sure one of the moderators will be in to help you with your Hijack This log. As for your other issue, that is a hardware problem. By the sounds of it you bought a pc in parts and had a friend install and set it up. The problem with doing this however is that some motherboards are not always compatible with other hardware. Specifically and nototriously those which cause the biggest problems are videocards and ram sticks. This looks like it could be a problem concerning one or possibly both of those. Your video card and ram. If it is the video card you could try and turning down the hardware acceleration. If this does not work, consider trying a different video card. What mainboard are you using? Video card? Ram type?

There can be many different causes to this but it is definately a hardware issue. If you could post your exact pc hardware configuration there will be a bigger chance of resolving this.

#5
bonzo

Posted 16 November 2004 - 10:32 AM

Member

Topic Starter
Member
13 posts

Thanks for the quick reply here are the specs:

Motherboard: Gigabyte GA-7VRX Via KT333 chipset with on-board AC97 sound…..USB 2.0

Processor: AMD Athlon 2000+ 266 mhz FSB OEM

CPU Heatsink/fan: Thermaltake Silent Boost 21 decibels

Graphics Adapter: Radeon 9700 128 mb DDR

Hard Disk Drive: Western Digital Caviar 8 mb cache 80 GB

Ram: Crucial PC2100 (DDR266) in 2 x 256 mb modules

CD Writer/Re-Writer Drive: Samsung black bezel

DVD-Rom Drive: LG black bezel

Floppy Drive: Mitsumi

Network card: SMC EZ Card

<_<

#6
Twism

Posted 16 November 2004 - 10:51 AM

Member

Member
28 posts

Ok, this was exactly what I feared. The reason you keep getting the BSOD and spontaneous reboots is because of the combination of the VIA chipset and your Radeon video card. Rest assured you are not the only one to have encountered this problem. I have also fallen into the trap of thinking that a pc is a pc and components are components. They should go together nicely no matter what. Not so as I found out much to my detriment. There is a problem here of your mainboard using the installed VIA chipset drivers trying to take over the for the video-card drivers. This is not to say you have a bad video card. This happens with many Video cards and the VIA chipset. As an integrated solution where you run an integrated graphics processor as part of the mainboard this would not cause a problem. The problem comes from the installation of the Radeon card. A solution would be to not use the VIA chipset and switch to a nVidia chipset which rarely has any problems. Or, you could try to not use the VIA drivers. As this is a component machine, hopefully, the board and bios did not come with them preconfigured. Try uninstalling the AGP drivers for you chipset and then reinstalling the video card.

But I shall do some more investigation and see if there are any easier options for getting past the VIA and video card issue.

#7
Twism

Posted 16 November 2004 - 11:08 AM

Member

Member
28 posts

You could try this...seems it has worked for a number of people concerning similar problems you are having with lock-ups and BSOD.

Start
Right click-mouse over My Computer
Properties
Hardware(Tab)
Device Manager(button)
Click [+] next to System devices
right-mouse on CPU to AGP Controller (or whatever your controller is called)
Update Driver(button)

Select Install from a list or specific location (Advanced)
Next(button)
Select Don't search. I will choose the driver to install.
Next(button)
Select PCI standard PCI-to-PCI bridge
Next(button)
Finish(button)
Reboot.

Let me know how this works for you.
Good luck.

#8
bonzo

Posted 16 November 2004 - 11:26 AM

Member

Topic Starter
Member
13 posts

Thanks for that, Ive followed all the steps. I found the problems to occur most whilst using Azureus so ive just loaded that up and i'll see what happens. ill post back once anything or nothing happens.

#9
bonzo

Posted 16 November 2004 - 03:22 PM

Member

Topic Starter
Member
13 posts

hmmmm, I left my system with azureus running and it was all looking good, it ran for an hour and half and then my computer logged me off. I logged on and loaded up Azureus and returned to my computer half an hour later and it flipped to the blue screen.

I am not running azureus now and the system has been all good, ill report back in an hour or so <_<

#10
superflygirl

Posted 16 November 2004 - 05:39 PM

Member

Member
63 posts

Stick with us bonzo, we'll get you through it. If you can, would you please do a new hijack this scan and post the results? Lets see what's running on your system <_<

#11
Yarnouth

Posted 16 November 2004 - 07:03 PM

Visiting Staff

Member
508 posts

Hi bonzo. You are a spyware magnet. Print this out and follow it closely.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.c...ODQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.isearch.c...ODQ6NTo5&Terms=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\bxxs5.dll
O2 - BHO: MultiMPPObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINNT\multimpp.dll
O2 - BHO: ohb - {086CEFD5-A88D-4981-8915-D51F04360ED1} - C:\WINNT\System32\winhot32.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINNT\System32\msbe.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: HotSearchBar.com Bar - {8B224779-3B0E-4FEA-8AE1-B66C20DD840F} - C:\WINNT\System32\winhot32.dll
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINNT\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [ynkicta] C:\WINNT\System32\wdayfw.exe
O4 - HKLM\..\Run: [Windows Autoupdate Protect] windl32.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [UsbD] C:\WINNT\System32\svhost32.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [elahgr] C:\WINNT\elahgr.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [Microsoft media services] Iassd.exe
O4 - HKLM\..\RunServices: [Windows servict] tskdll.exe
O4 - HKLM\..\RunServices: [Windows Autoupdate Protect] windl32.exe
O4 - HKCU\..\Run: [Windows Autoupdate Protect] windl32.exe
O8 - Extra context menu item: &iSearch The Web - res://C:\WINNT\System32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...dabb9ec24c7b353
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - http://toolbar.isear...general/drm.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} (iiittt Class) - http://hotsearchbar....r2/winhot32.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\system\intralaunch.CAB
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup152.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

Please reboot into safe mode - How do I boot into "Safe" mode?.
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\PROGRA~1\COMMON~1\WinTools
C:\WINNT\bxxs5.dll
C:\WINNT\multimpp.dll
C:\WINNT\System32\winhot32.dll
C:\PROGRA~1\Toolbar
C:\WINNT\System32\msbe.dll
C:\WINNT\System32\P2P Networking
C:\Program Files\BullsEye Network
C:\WINNT\System32\wdayfw.exe
C:\WINNT\System32\windl32.exe
C:\WINNT\conscorr.exe
C:\WINNT\System32\svhost32.exe
C:\Program Files\Web_Rebates
C:\Program Files\Windows AdControl
c:\temp\salm.exe
C:\WINNT\elahgr.exe
C:\PROGRA~1\COMMON~1\WinTools
C:\WINNT\System32\Iassd.exe
C:\WINNT\System32\tskdll.exe
C:\WINNT\System32\windl32.exe
C:\Program Files\WebSavingsfromEbates

Reboot your PC.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Download Ad-aware. Ad-aware.

Using Ad-aware: Open Ad-Aware and use the Check for updates now link. Download and accept the latest reference file. When finished click the Start button. When done scanning, the Abort button will change to Next. Click the Next button. Right-click in the Scanning Results window and click "Select all objects". Then click the "Next" button and confirm that you want to delete the selected entries.

When finished, Reboot your computer. Finally, reply to this post with a new HiJackThis log so we can look for any nasties that may have been missed. <_<

#12
coachwife6

Posted 16 November 2004 - 08:46 PM

SuperStar

Retired Staff
11,413 posts

When you're finished, you need to update Windows to SP4.

#13
bonzo

Posted 17 November 2004 - 10:44 AM

Member

Topic Starter
Member
13 posts

Ok here's the latest hijack this. I couldn't get the virus scanner to work so I did a full system scn using Norton. I've also noticed that some of the files I fixed have reappeared in this log, I've left them in because I wasn't sure whether or not to delete them. Thanks again for all the help.

Logfile of HijackThis v1.98.2
Scan saved at 16:39:37, on 17/11/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\soundman.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Generic\USB Card Reader Driver v2.2\Disk_Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\WINNT\System32\internat.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iFinger\iFinger.exe
C:\Documents and Settings\noelwork\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: iFinger plugin / Browser helper object - {A114D52B-870C-4F15-8021-B6D7F91A054B} - C:\PROGRA~1\iFinger\plugins\IE.ifp
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton CleanSweep\QDCSFS.exe /startup
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\Generic\USB Card Reader Driver v2.2\Disk_Monitor.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [udkhaoooz] C:\WINNT\System32\wdayfw.exe
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: iFinger 2.0.lnk = C:\Program Files\iFinger\iFinger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINNT\System32\SHDOCVW.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab

#14
admin

Posted 17 November 2004 - 12:05 PM

Founder Geek

Community Leader
24,639 posts

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O4 - HKLM\..\Run: [udkhaoooz] C:\WINNT\System32\wdayfw.exe
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
(optional, but will improve system performance)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\WINNT\System32\wdayfw.exe
C:\Program Files\Windows AdControl <- this folder
C:\WINNT\System32\P2P Networking

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. <_<

#15
bonzo

Posted 17 November 2004 - 05:13 PM

Member

Topic Starter
Member
13 posts

Thanks once again for all the replies. My system does seem a lot smoother and there has been a noticable difference in its performance. I've yet to have a crash/memory dump which is very promising. Here is the latest hijack this log.

Logfile of HijackThis v1.98.2
Scan saved at 23:13:37, on 17/11/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\soundman.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Generic\USB Card Reader Driver v2.2\Disk_Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\WINNT\System32\internat.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\iFinger\iFinger.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\noelwork\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: iFinger plugin / Browser helper object - {A114D52B-870C-4F15-8021-B6D7F91A054B} - C:\PROGRA~1\iFinger\plugins\IE.ifp
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton CleanSweep\QDCSFS.exe /startup
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\Generic\USB Card Reader Driver v2.2\Disk_Monitor.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: iFinger 2.0.lnk = C:\Program Files\iFinger\iFinger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: iFinger - {936E5D60-596C-11D3-BB96-00600816DF55} - C:\WINNT\System32\SHDOCVW.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab