[meadow48]

I am sitting next to my partners Windows 98 system that won't boot (I am using XP). Last time he successfully used his computer, Zone Alarm recommended quarantining a file, he did. Next time tried to boot he keeps getting the message Illegal Operation msgsrv32. also gets the message Illegal operations spool32. We have tried booting in safe mode- same message. We used scanreg/restore back to an earlier date. Tried a Panda rescue disk, scan disk, and a windows 98 start-up disk. Checked f disk. partition is ok. tried step by step boot up. didn't help. (a friend did some of this for us) Still can't boot, and getting the same message. Now what?

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This error can be caused by many things. Very hard to pinpoint if you can't even start up. Do you have any more "detail" about the error?

You might want to try removing non-essential PCI cards... ie sound card, modem, and try rebooting again. Try booting safe mode first.

maikai

[makai]

This error can be caused by many things. Very hard to pinpoint if you can't even start up. Do you have any more "detail" about the error?

You might want to try removing non-essential PCI cards... ie sound card, modem, and try rebooting again. Try booting safe mode first.

maikai

[meadow48]

OK. Here is as much as I know. The system is a Precision Computer, Inc., pentium III, 256k ram, desktop, 20g harddrive about 15 g free, the rest I always got from Everest. But since I can't boot, I am lost.

[makai]

You might want to try removing non-essential PCI cards... ie sound card, modem, and try rebooting again. Try booting safe mode first.

Did you try this yet???

makai

[meadow48]

Did not know how to remove sound cards. disconnected modem and tried booting in safe mode. Came up with this message (again)
"Msgsrv32. This program is performing an illegal operation and will be shut down." When closed says the exact same thing for spool32. When closed that had a blank safe mode screen.