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msnappu (duplicate post)

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I am pretty sure I have some trojans and viruses and keep getting the message now that msnapau is a problem. I have tried unsucessfully to load a new Aladdin Systems Internet Clean up 4.0 but it would not load. When I got past the terms of agreement page it would not let me insert a username.

I need to get the PC clear of trojans and viruses and also load the software to protect the PC.

Hope you can help

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Please post HJT LOG
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Duplicate post, been helped in other topic so this one closed
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