[celtzerphone]

I have the trojan bankash.F. and have used bullit proof soft, it sees it but freeses when I try try to delete it,trojan hunter doesn't see it, trend micro doesn't see it,freedom doesn't see , I have gone through the regestry with regedit,closed firewall,opened firewall..the darn thing is still here,in safe mode my pictures are but..in full they are no ware to be found...i want them back..lots of things are missing...nasty bug..I want to kill it,any ideas short of a hammer thank...,Jenny

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Hi Jenny and welcome

Please go Here and unzip the newest version of HJT into a new dedicated folder,
Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it hjt. Unzip HijackThis into this folder. Launch Hijack This, then press Scan, and press Save Log
This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.
Most things are harmless and needed so don't make any changes.
post a log here please.

[don77]

Hi Jenny and welcome

Please go Here and unzip the newest version of HJT into a new dedicated folder,
Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it hjt. Unzip HijackThis into this folder. Launch Hijack This, then press Scan, and press Save Log
This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.
Most things are harmless and needed so don't make any changes.
post a log here please.