Ok, I am on hold with McAfee. They are researching the error. Well, that was quick research:
Please wait while we find a technician to assist you...
All agents are currently busy. Please stand by.
You have been connected to Victor.
Victor: Tina, thank you for contacting McAfee Online Support Center. How can I assist you with your McAfee software today?
Tina: Hi, I reinstalled my WindowsME operating system. I had uninstalled all McAfee products prior to the reinstall. During this reinstall, I received the following error: "The McAfee Winsock filter detected that your window sockets protocols were changed or upgrade - However, while attempting to reconfigure the winsock filter for these changes there was an unexpected error 1157. Please report this error to McAfee Technical Support."
Tina: Now I cannot connect to the internet and am wondering why I got this message.
Victor: Tina, if I understand correctly, you are not able to connect to the Internet. Is this correct?
Tina: Yes, this is correct. I cannot connect with my computer. I am contacting you at this time through my son's laptop. I have run a winfix program, but it didn't help. I am wondering if it has something to do with this error now.
Victor: Have you previously contacted McAfee support regarding this issue?
Tina: No.
Victor: Which McAfee programs are currently installed? If you are not sure, you can find them by doing the following.
1. Double click on My Computer
2. Double click on the Control Panel
3. Double click on Add/Remove Programs
4. Which McAfee programs do you see listed there?
Tina: Like I said before, I have uninstalled all the McAfee on my computer prior to the reinstall of WindowsME. There are no programs listed. This is my concern with receiving the Error 1157. I want to reinstall McAfee if I can ever get back on the net.
Victor: May I place you on hold for a couple of minutes while I research this issue?
Tina: Absolutely.
Tina: Thank you for your assistance.
Tina: I am currently working with someone on a Forum, but we don't know how to proceed without more information regarding this issue.
Victor: Thank you for waiting. I'll be with you shortly.
Victor: Thank you for holding.
Victor: Tina, this error message is related to Microsoft. I suggest you to contact Microsoft for this issue.
Tina: But the error said to contact McAfee Technical Support.
Tina: Is this all you can tell me?
Victor: May I place you on hold for a couple of minutes while I confirm about this from the supervisor?
Tina: Sure. Any assistance is really appreciated.
Victor: Thank you for waiting. I'll be with you shortly.
Victor: Thank you for holding.
Victor: Tina, I have confirmed from the supervisor and he told me to suggest you to please contact Microsoft for the issue. As the error message is related to Microsoft.
Victor: Your reference number for this chat session is #######.
Tina: Thank you.
Victor: Is there anything else that I can assist you with today?
Tina: No.
Victor: Thank you for visiting McAfee Online Support Center.
Victor: Good Bye, have a nice time ahead.
I'm really not having a nice time here.
. . . When do we say "I give up" ? ? ? ? ?
.