Posted 17 November 2004 - 06:53 PM
Posted 17 November 2004 - 07:03 PM
You could try just installing right over top of it and see what that does to bring back your missing log file and icon. The program should still be accessible though if you go through your program files folder and destination for the program and start it from the executable there.
Posted 17 November 2004 - 09:46 PM
When I try to uninstall screenprint32, I get the message: "could not open logfile 'C:\Program Files\ScreenPrint32v3\ST6UNST.LOG'". Any suggestions? I had ScreenPrint32 but, somehow, lost its icon in the system tray, making the program inaccessible. My thought was to uninstall, then reinstall, to get the icon back. Tried to uninstall using Add/Remove Programs. Is there another way?
Posted 17 November 2004 - 09:57 PM
Posted 17 November 2004 - 10:03 PM
Give that a try first and see if it is any better. If that doesn't work and you are still unable to either install or uninstall there are other methods, but that would entail manual deletion of the application folder and removing all traces of the application from the registry, which is a last resort.
Easiest and least arduous methods first without risking other foul-ups.
Posted 18 November 2004 - 10:45 PM
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