Good Morning, i did a full system recovery and the problems are still happening. The computer shuts down and restarts randomly. I did however get to download the hijack tool and this is the result:
StartupList report, 11/20/2004, 7:55:46 AM
StartupList version: 1.52
Started from : C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for startuplist[1].zip\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for startuplist[1].zip\StartupList.exe
--------------------------------------------------
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
BlockTracker = c:\hp\bin\BlockTracker.exe
hpsysdrv = c:\windows\system\hpsysdrv.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
KBD = C:\HP\KBD\KBD.EXE
StorageGuard = "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
TkBellExe = C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
MoneyStartUp10.0 = "c:\Program Files\Microsoft Money\System\Activation.exe"
WCOLOREAL = "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
Recguard = C:\WINDOWS\SMINST\RECGUARD.EXE
NvCplDaemon = RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
nwiz = nwiz.exe /installquiet /keeploaded
PS2 = C:\WINDOWS\system32\ps2.exe
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ccRegVfy = "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
DDCActiveMenu = "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
NVIEW = rundll32.exe nview.dll,nViewLoadHook
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
Yahoo! Companion BHO - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll - {13F537F0-AF09-11d6-9029-0002B31F9E59}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
(no name) - c:\Program Files\Microsoft Money\System\mnyviewer.dll - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC}
--------------------------------------------------
Enumerating Task Scheduler jobs:
Norton AntiVirus - Scan my computer.job
Symantec NetDetect.job
--------------------------------------------------
Enumerating Download Program Files:
[YahooYMailTo Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ymmapi.dll
CODEBASE =
http://download.yaho...mail/ymmapi.dll--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
--------------------------------------------------
End of report, 5,369 bytes
Report generated in 0.985 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
HI, ok where do I begin , first I get a kbd.exe error that says it encountered a problem then I get a error that pconfig had an error while trying to open. So I tried system restore to no avail so then I did a system recovery and that also failed. If I click on the two boxes it shuts my computer down and reboots. I cant get into some of my programs, I aslo can not download anything. I need HELP!! you can email me at [email removed].
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