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No Desktop, Please help!


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#1
cynicall55

cynicall55

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Hello,

I am having serious problems with my computer. While it is kind of rundown, old, and probably should be replaced, I still need it. It is still running Windows 98, has adaware installed, and I run the trend micro housecall scan on it every week. A few nights ago I was looking for song lyrics to "Cow Cow Boogie," and google linked me to a page called lyricsfreak.com. After going to the page, my computer had a heart attack, was consumed by pop-ups, then went to the blue screen of death. When I restarted my computer, it said "midi playback failed." Then it says that IE failed to load properly and must shut down. There are no icons on my desktop and when I hit control, alt, delete, no programs are running.

Please help!

My roomate has been kind enough to let me use his Mac for a few days, so I will be able to check my email.

Thank you in advance for any help.

~Sarah
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#2
dsenette

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try start > run > explorer.exe....this should bring up your windows explorrer and your desktop....but probably only temporarily....if it comes up then follow this :
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
cynicall55

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I don't have a task bar either. When I hit control, alt, delete nothing is running.

Thanks for the fast reply.

~Sarah
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#4
dsenette

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i'm not sure of the 98 funtionality of this but if you have a windows key on your keyboard press windows key and r at the same time...this should bring up run
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#5
cynicall55

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That did nothing. Is there anything else I should try?

Thanks for helping me out!

~Sarah
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#6
dsenette

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from task manager do new task > explorer.exe
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#7
cynicall55

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When I hit control, alt, delete, the only options given to me are end task, cancel, and shut down.

~Sarah
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