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Windows XP will not Boot - no safe mno last config


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#1
RaevansFL

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Hello-

I have HP laptop with Windows XP Home -

I am having the exact same problem that was posted 07/19/05 by amylenise
there was no resolution posted
DSeaette provide advice and indicated a personal website from which to download utilities boot up disk. Website did not link

This problem occured suddenly


this is my screen also

********
Jul 19 2005, 03:07 PM Post #1


Help! Windows won't boot up! This is the message I get:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows
Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30
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#2
dsenette

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did you try last known good configuration?
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#3
RaevansFL

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YES -

I have tried all the options on the screen several times - it just returns, endless loop

The laptop has an e-diagnostis option which I have also tried - Computer passes all tests

I returned cmos to default settings

From your previous posts it seems like i need a boot-up disk
I had previously made one just last week on a floppy but is is not working
it was actually an AVG rescue disk with bootable option

I have a cd burner on my desktop, although it is a windows ME machine - not sure where the option to create bootable disk is but proably can find it

thanks again
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#4
dsenette

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ok...i see why you were asking about the boot disk....the only reason i was going to have her use that disk was to help save her critical work files from her computer.....(sorry i had sort of forgotten about that one).....i still have no idea what was causing her problem....and i kinda suggest that you just do a clean install of XP unless there is alot of data on your machine that is non recoverable
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#5
RaevansFL

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I do have the recovery disks but If at all possible I want that to be my last resort.
All I would like to do is to get access to the hard drive to copy off some data then I would be happy to relaod eveything.

I do have some important data that has not been backed up recently - Proably the biggest sin of computer users & I know better.
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#6
dsenette

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http://dsenette.geek...D4Windows24.iso

all you should have to do is click on that and it should ask you to download it
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#7
RaevansFL

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I downloaded the file and created the cd
I am able to boot from the cd yeah !!!

Which utilities programs do you reccomend I run to idenify and fix the program?
I have visted the UBCD4 web site and can see all the programs included on the disk
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#8
dsenette

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you can use the burning tools on the cd to burn all of your data over (if you have two cd roms on the drive) or you can partition out some space on the drive and move the data over to that...then just get it back from there when you reload the os.
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#9
RaevansFL

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I don't seem to have access to the c: drive
there is an explorer type program but no c: drive
I have gone to the commad prompt and tried c: but again no c drive

The diagnostic tests through HP indicate c drive is fine, working properly

I talked to HP last night & they say I need a WIndows XP recovery disk - They did not provide one.
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#10
dsenette

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if you burned the cd correctly and did indeed boot from it...you should have access to all drives on the machine
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#11
RaevansFL

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i have a flash drive and an external hard drive that would be better than buring a cd which program on your disk would you reccomend i use to access the hard drive

Where can I get a windows xp cd recovery disk
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#12
dsenette

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any of the file management tools would work...and with the external drive you should be able to just drag and drop....a recovery cd should have been included when you bought the computer...otherwise you need an actual xp disk
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#13
The_KiD

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dsenette you stole my monkey!!!
Posted Image

Thats my techmonkey :tazz:
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#14
dsenette

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hehehe coincidence indeed....i googled monkey and he showed up
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#15
RaevansFL

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THe opening page of the Ultimate Boot cd shows the following:
cpu 1.5Ghz
memory 240MB
OS version windows xp
temp b:
system drive x:
Volumes b:\58.mb ntfs
c: unrecognized
Free space b:\55.56 MB
c:\unrecognized

what would cause c drive not to be recognized?
can it be fixed? the e-diagnostic tools say drive is working properly
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