Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Can't execute IE 6.0 or Firefox


  • Please log in to reply

#1
Santiago

Santiago

    New Member

  • Member
  • Pip
  • 3 posts
Hello,

I am experiencing a problem in which IE 6.0 is not working at all (since 3 weeks). I installed Firefox and it has been working for a while. Now, they have the same behavior : whenever I execute them, the "hourglass" icon appears for a few seconds, but then disappears. Both processes seem to be in memory but there's nothing going on.

I am able to connect to the Internet using MSN Messenger and MS Outlook.


I have executed Ad-aware, Spybot & Clean-up without any success.

Here is the result of Hijack-this.

Logfile of HijackThis v1.99.1
Scan saved at 20:23:36, on 2005.08.01
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT2\System32\smss.exe
C:\WINNT2\system32\winlogon.exe
C:\WINNT2\system32\services.exe
C:\WINNT2\system32\lsass.exe
C:\WINNT2\system32\svchost.exe
C:\WINNT2\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT2\System32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT2\system32\regsvc.exe
C:\WINNT2\system32\MSTask.exe
C:\WINNT2\system32\stisvc.exe
C:\WINNT2\System32\WBEM\WinMgmt.exe
C:\WINNT2\system32\svchost.exe
C:\WINNT2\System32\svchost.exe
C:\WINNT2\system32\MsgSys.EXE
C:\WINNT2\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINNT2\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINNT2\system32\anlnra.exe
C:\WINNT2\system32\internat.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\HEWLET~1\HPINST~1\common\MOTIVE~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Pierre Malo.PIERRE\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT2\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT2\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [winsync] C:\WINNT2\system32\anlnra.exe reg_run
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\HP Instant Support DI\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuke...erInstaller.exe
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (SbInstObj) - http://installs.spam...ckerutility.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.h...cdetection3.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT2\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT2\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
  • 0

Advertisements


#2
Santiago

Santiago

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Take note that there was a missing file and I fixed this with LSPFix. After that, I executed HiJackThis.

I also executed WinSockFix.

Edited by Santiago, 06 August 2005 - 06:54 AM.

  • 0

#3
Santiago

Santiago

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
I observed that if I open the usual Windows Explorer, then type in an HTTP url, it does work.

But opening directly IE or Firefox still doesn't work.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP