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PSGUARD Removal problem


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#1
gened_99

gened_99

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I have ran Ad Aware, Shredder, PcCillin, Trend Micro Venus trap, Ewido, etc.

I can not seem to remove PSGUARD. It keeps popping up. Here is my Hijack this file: I would appreciate any help you can give me.

Logfile of HijackThis v1.99.1
Scan saved at 1:05:38 AM, on 8/2/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
d:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
d:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\WINNT\Explorer.EXE
D:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe
D:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe
D:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe
C:\Program Files\QuickTime\qttask.exe
D:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\WinZip\WZQKPICK.EXE
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - d:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [pccguide.exe] "d:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "d:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "d:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RegSvr32] C:\WINNT\system32\msmsgs.exe
O4 - HKLM\..\Run: [intell32.exe] C:\WINNT\system32\intell32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = D:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINNT\Downloaded Program Files\SbCIe028.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgall..._1/axofupld.cab
O16 - DPF: {98A52828-A5D6-11D3-82B8-00104B39A31D} (Onyx Masked Edit Control Class) - http://sheacares.she...skEdit2Dual.cab
O16 - DPF: {F5078F32-C551-11D3-89B9-0000F81FE221} (XML DOM Document 3.0) - http://sheacares.she...onyx/msxml3.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - d:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - d:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
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#2
g2i2r4

g2i2r4

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Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

***

Place a shortcut to Panda ActiveScan on your desktop.

***

Launch ewido, there should be an icon on your desktop double-click it.

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O4 - HKLM\..\Run: [intell32.exe] C:\WINNT\system32\intell32.exe

O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.

Edited by g2i2r4, 02 August 2005 - 12:08 PM.

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#3
gened_99

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Well, I have followed everything. I even did it a couple of times becuase PSGUARD kept coming back. I still don't think I am free of PSGUARD yet. I appreciate the help and look forward to resolving this problem.

Here are the files you wanted:
Hijack this:
Logfile of HijackThis v1.99.1
Scan saved at 10:45:09 PM, on 8/2/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
d:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
D:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\WinZip\WZQKPICK.EXE
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
d:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
d:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
d:\Program Files\Trend Micro\PC-cillin 2003\PCCCLIENT.EXE
d:\Program Files\Trend Micro\PC-cillin 2003\PCCGUIDE.EXE
d:\Program Files\Trend Micro\PC-cillin 2003\POP3TRAP.EXE
D:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - d:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [pccguide.exe] "d:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "d:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "d:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [delfile] C:\delfiles.cmd
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = D:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://d:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINNT\Downloaded Program Files\SbCIe028.dll (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Companion\Modules\messmod2\v4\yhexbmes.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgall..._1/axofupld.cab
O16 - DPF: {98A52828-A5D6-11D3-82B8-00104B39A31D} (Onyx Masked Edit Control Class) - http://sheacares.she...skEdit2Dual.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {F5078F32-C551-11D3-89B9-0000F81FE221} (XML DOM Document 3.0) - http://sheacares.she...onyx/msxml3.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - d:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - d:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - d:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

Panda:

Incident Status Location

Adware:adware/sidestep No disinfected C:\Documents and Settings\Gene Day.GENE-A614A0E0BB\Application Data\Microsoft\Internet Explorer\Quick Launch\SideStep.lnk
Adware:adware/popuper No disinfected C:\Documents and Settings\Gene Day.GENE-A614A0E0BB\Favorites\Black Jack Online.url
Adware:adware/cws No disinfected C:\Documents and Settings\Gene Day.GENE-A614A0E0BB\Favorites\Online Gambling\Online Gambling.url
Adware:Adware/PsGuard No disinfected C:\WINNT\system32\hhk.dll
Adware:Adware/Popuper No disinfected C:\WINNT\system32\hp3D8F.tmp
Adware:Adware/PsGuard No disinfected C:\WINNT\system32\intell32.exe
Adware:Adware/Popuper No disinfected C:\WINNT\system32\intmon.exe
Adware:Adware/PsGuard No disinfected C:\WINNT\system32\msole32.exe
Adware:Adware/PsGuard No disinfected C:\WINNT\system32\ole32vbs.exe
EWIDO:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:36:19 PM, 8/2/2005
+ Report-Checksum: F6EF1EE6

+ Scan result:

No infected objects found.


::Report End
finally SMit Rem:

smitRem log file
version 2.3

by noahdfear

The current date is: Tue 08/02/2005
The current time is: 22:36:29.53

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! ;)


Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~

cars
shopping
job search.url
poker.url
Black Jack Online.url
Black Jack Online.url
Home Loan.url
Network Security.url
Online Pharmacy.url
Remove Spyware.url
Spam Filters.url
Take It Here - Free * TGP.url
Web Detective.url
Online Gambling folder


~~~ system32 folder ~~~

intell32.exe
oleext.dll
ole32vbs.exe
msole32.exe
hp***.tmp
intmon.exe
hhk.dll
logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

sites.ini


~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

oleext.dll


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

wininet.dll INFECTED!! :tazz: Starting replacement procedure.


~~~~ Looking for C:\WINNT\system32\dllcache\wininet.dll ~~~~


~~~~ C:\WINNT\system32\dllcache\wininet.dll Present! ~~~~


~~~~ Checking dllcache\wininet.dll for infection ~~~~


~~~~ dllcache\wininet.dll Clean! ~~~~

~~~ Replaced wininet.dll from dllcache ~~~
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#4
g2i2r4

g2i2r4

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Please reboot back to save mode and run runthis again.

Then reboot back to normale mode and rescan using panda.

Post me back the logs and let's see what is left then.
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#5
gened_99

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Just so I understand correctly. Do you want me to go through all of the steps again?

Also, when I used Panda, I never saw the Auto Clean box you were referring to.

Edited by gened_99, 03 August 2005 - 09:17 AM.

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#6
g2i2r4

g2i2r4

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  • Retired Staff
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PSguard should have been all gone, so yes, I would like you to rerun the tool in safe mode.

I ran Panda myself today and it looks like they updated the engine. It no longer asks you if you want to autoclean, it will do that without asking now.
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#7
gened_99

gened_99

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I believe PSGUARD is removed. I appreciate your time and help.

Gene
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#8
g2i2r4

g2i2r4

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Do you want me to check to logs to be sure?
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#9
gened_99

gened_99

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Sure, which Program do you want me to run and send you a log of? I can send you this when I get home this evening.
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#10
g2i2r4

g2i2r4

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I'd like to see the last smitfiles.txt, a Panda report and a fresh HijackThis log.



EDIT:
As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original poster and still need assistance, please send me a PM.

Edited by g2i2r4, 28 August 2005 - 02:14 PM.

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