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anyone looking at hijack this, please? [CLOSED]


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#1
portenia

portenia

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Dear Geeks,

I've been struggle with the following ad:
"you're visiting illegal [bleep] sites. FBI knows everything about you right now. All information is logged. Click here to protect yourself urgently before it's too late. Your IP logged. Security risk level - high. Your're beeing (sic) watched and all your acts are tracked. Your life is in danger! Click here to stop the threat (link to www.cleanprivacy.info/adv=1648&sub=hp1). Download free track removal.
No matter what I do, I get this warning as my wallpaper. I also get it as a background when I open Internet Explorer (blank page). When I try to go to other sites I randomly get a banner that says that I am being watched... etc on the top of the screen. Sometimes, I cannot go anywhere. I also receive a warning each 15 min. saying: 'your computer is full of evicence. Click yes to clean your computer now.
Aside from the fact that the wildest sites I have been surfing were some tango places, I use Firefox except when some sites only work with IE and I had ad-aware, spyware blaster and spybot search and destroy installed. I followed all your instructions to download, instal and run antispyware and antivirus but so far nothing worked. The computer is also very, very slow, but I do not know if the reason is the spyware? virus? or the number of programs that I've installed in the last three days. I am attaching the hijack this log and the evido log.
I would be so, so, so grateful if you could help.

Portenia :tazz:
///

Logfile of HijackThis v1.99.1
Scan saved at 11:53:38 AM, on 8/2/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\dd984540d9.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINNT\System32\dd984540d9.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\explorer.exe
C:\WINNT\System32\dd984540d9.exe
C:\Documents and Settings\Administrator\My Documents\Soft\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico Internet Service
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [dd984540d9] C:\WINNT\System32\dd984540d9.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [dd984540d9] C:\WINNT\System32\dd984540d9.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca
O16 - DPF: {10000000-1000-0000-0000-000000000000} - file://C:\\Recycler\\Q678341.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Administrator\Desktop\cwshredder.exe
O23 - Service: WindowInstallSystem (dd984540d9svr) - Unknown owner - C:\WINNT\dd984540d9.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

/////

--------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:47:28 AM, 8/2/2005
+ Report-Checksum: 54B2A970

+ Scan result:

:mozilla.9:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.10:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.11:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Statcounter : Cleaned with backup
:mozilla.43:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
:mozilla.44:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
:mozilla.53:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Onestat : Cleaned with backup
:mozilla.54:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\fl78jd0h.default\cookies.txt -> Spyware.Cookie.Onestat : Cleaned with backup


::Report End

Thanks again
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#2
therock247uk

therock247uk

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1. Make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://www.xtra.co.n...1916458,00.html

2. Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

3. While in safemode open Hijackthis and click scan. Then tick and fix the following in Hijackthis with all windows closed except Hijackthis.

O4 - HKLM\..\Run: [dd984540d9] C:\WINNT\System32\dd984540d9.exe
O4 - HKCU\..\Run: [dd984540d9] C:\WINNT\System32\dd984540d9.exe
O16 - DPF: {10000000-1000-0000-0000-000000000000} - file://C:\\Recycler\\Q678341.exe
O23 - Service: WindowInstallSystem (dd984540d9svr) - Unknown owner - C:\WINNT\dd984540d9.exe

4. Delete the files. (if present)

C:\WINNT\System32\dd984540d9.exe
C:\WINNT\dd984540d9.exe

5. Reboot and post a new Hijackthis log here in a reply.
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#3
portenia

portenia

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Hi Therock,

Thanks a lot for your reply. I followed your instructions and I am not getting the uggly banner but I cannot see my wallpaper. Also, I deleted the four lines you told me and the last one keeps coming back
023 Service: WindowsInstallSystem (dd984540d9svr) - Unknow owner - C:\WINTT\dd984540d9.exe

Thanks again.

Portenia


Logfile of HijackThis v1.99.1
Scan saved at 7:44:15 PM, on 8/2/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\My Documents\Soft\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico Internet Service
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Administrator\Desktop\cwshredder.exe
O23 - Service: WindowInstallSystem (dd984540d9svr) - Unknown owner - C:\WINNT\dd984540d9.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
  • 0

#4
therock247uk

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Find the file C:\WINTT\dd984540d9.exe and upload it to http://virusscan.jotti.org/ and tell me the results.
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#5
portenia

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Hi,

thanks for your help again.
My problem now is that I did not find the file dd984540d9.exe anywhere. I looked into WINTT and WINTT/System32 and also did a search in C.


Just in case, this is the hijack this log for today.

thanks again,



Logfile of HijackThis v1.99.1
Scan saved at 12:59:21 PM, on 8/3/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\My Documents\Soft\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico Internet Service
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Administrator\Desktop\cwshredder.exe
O23 - Service: WindowInstallSystem (dd984540d9svr) - Unknown owner - C:\WINNT\dd984540d9.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
  • 0

#6
therock247uk

therock247uk

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Go to start, run type "services.msc" with out the quotes find the service.

WindowInstallSystem

Right click and stop it, make the start up type to disabled. When you have done that go into Hijackthis > open the misc tools section > delete an NT service and delete dd984540d9svr. Then post a new Hijackthis log here in a reply.
  • 0

#7
portenia

portenia

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Hi again,

I tried to follow your instructions but I do not have a WinsowInstallSystem service. The most similar thing is Windows Installer. I disabled it and tried to delete the dd9845... etc, but I got a messagge saying that the service is running. I turned the Windows Installer back to manual.

Thanks,
portenia
  • 0

#8
therock247uk

therock247uk

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Post a new Hijackthis log here in a reply.
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#9
portenia

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Logfile of HijackThis v1.99.1
Scan saved at 1:36:40 PM, on 8/4/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINNT\system32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\Soft\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico Internet Service
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Documents and Settings\Administrator\Desktop\cwshredder.exe
O23 - Service: WindowInstallSystem (dd984540d9svr) - Unknown owner - C:\WINNT\dd984540d9.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
  • 0

#10
therock247uk

therock247uk

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Go to start, run type "services.msc" with out the quotes find the service.

dd984540d9svr

Right click and stop it, make the start up type to disabled. When you have done that go into Hijackthis > open the misc tools section > delete an NT service and delete dd984540d9svr. Then post a new Hijackthis log here in a reply.
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#11
portenia

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I do not have it either. Sorry
What I found is a strange file called q678341.exe in the recycler folder that I do not recognize as anything that I might have used.

Thanks again for your patience.
  • 0

#12
therock247uk

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Open Hijackthis click open the misc tools section > check mark List also minor sections (full) and List empty sections (complete) then click generate Startup list log post that log here in a reply.
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#13
portenia

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Below is my startup log. Thanks for reading it. Also, I have a question: is there any problem if I use MS Office, I mean, may I corrupt any document and/or spread viruses? What if I send e-mails?
Thanks again. Portenia

StartupList report, 8/4/2005, 10:07:19 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Administrator\My Documents\Soft\HijackThis.EXE
Detected: Windows 2000 SP4 (WinNT 5.00.2195)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
* Including empty and uninteresting sections
* Showing rarely important sections
==================================================

Running processes:

C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\WINNT\system32\wuauclt.exe
C:\Documents and Settings\Administrator\My Documents\Soft\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Administrator\Start Menu\Programs\Startup]
*No files*

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINNT\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Synchronization Manager = mobsync.exe /logon
NeroCheck = C:\WINNT\system32\NeroCheck.exe
InCD = C:\Program Files\Ahead\InCD\InCD.exe
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
SunJavaUpdateSched = C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
THGuard = "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
AVG7_CC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = ctfmon.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
*No values found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
HKEY_CLASSES_ROOT\comfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:
HKEY_CLASSES_ROOT\batfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command

(Default) = "%1" /S

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\WINNT\system32\mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = "C:\WINNT\System32\shmgrate.exe" OCInstallUserConfigIE

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = "C:\WINNT\System32\shmgrate.exe" OCInstallUserConfigOE

[>{9B7F9977-F6FD-4473-96B4-B30CB2695317}] *
StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

[{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINNT\INF\mplayer2.inf,PerUserStub.NT

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINNT\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

[{6A5110B5-E14B-4268-A065-EF89FF33C325}] *
StubPath = regsvr32.exe /s /n /i:"S 2 true 3 true 4 true 5 true 6 true 7 true" initpki.dll

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

[{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}] *
StubPath = %SystemRoot%\system32\updcrl.exe -e -u %SystemRoot%\system32\verisignpub1.crl

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\WINNT\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:\WINNT\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINNT\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINNT\Explorer\Explorer.exe: not present
C:\WINNT\System\Explorer.exe: not present
C:\WINNT\System32\Explorer.exe: not present
C:\WINNT\Command\Explorer.exe: not present
C:\WINNT\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\WINNT
- .reg open command is normal (regedit.exe %1)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Registry Editor'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}

--------------------------------------------------

Enumerating Task Scheduler jobs:

*No jobs found*

--------------------------------------------------

Enumerating Download Program Files:

[DirectAnimation Java Classes]
CODEBASE = file://C:\WINNT\Java\classes\dajava.cab
OSD = C:\WINNT\Downloaded Program Files\DirectAnimation Java Classes.osd

[Microsoft XML Parser for Java]
CODEBASE = file://C:\WINNT\Java\classes\xmldso.cab
OSD = C:\WINNT\Downloaded Program Files\Microsoft XML Parser for Java.osd

[{31564D57-0000-0010-8000-00AA00389B71}]
CODEBASE = http://codecs.micros.../i386/wmvax.cab

[{32564D57-0000-0010-8000-00AA00389B71}]
CODEBASE = http://codecs.micros...i386/wmv8ax.cab

[HouseCall Control]
InProcServer32 = C:\WINNT\DOWNLO~1\xscan53.ocx
CODEBASE = http://a840.g.akamai...all/xscan53.cab

[Java Plug-in 1.5.0_01]
InProcServer32 = C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[ActiveScan Installer Class]
InProcServer32 = C:\WINNT\Downloaded Program Files\asinst.dll
CODEBASE = http://www.pandasoft.../as5/asinst.cab

[Java Plug-in 1.5.0_01]
InProcServer32 = C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\WINNT\System32\rnr20.dll
NameSpace #2: C:\WINNT\System32\winrnr.dll
Protocol #1: C:\WINNT\system32\msafd.dll
Protocol #2: C:\WINNT\system32\msafd.dll
Protocol #3: C:\WINNT\system32\msafd.dll
Protocol #4: C:\WINNT\system32\msafd.dll
Protocol #5: C:\WINNT\system32\rsvpsp.dll
Protocol #6: C:\WINNT\system32\rsvpsp.dll
Protocol #7: C:\WINNT\system32\msafd.dll
Protocol #8: C:\WINNT\system32\msafd.dll
Protocol #9: C:\WINNT\system32\msafd.dll
Protocol #10: C:\WINNT\system32\msafd.dll
Protocol #11: C:\WINNT\system32\msafd.dll
Protocol #12: C:\WINNT\system32\msafd.dll

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Microsoft ACPI Driver: System32\DRIVERS\ACPI.sys (system)
AFD Networking Support Environment: \SystemRoot\System32\drivers\afd.sys (autostart)
Intel AGP Bus Filter: System32\DRIVERS\agp440.sys (system)
Alerter: %SystemRoot%\System32\services.exe (manual start)
Application Management: %SystemRoot%\system32\services.exe (manual start)
RAS Asynchronous Media Driver: System32\DRIVERS\asyncmac.sys (manual start)
Standard IDE/ESDI Hard Disk Controller: System32\DRIVERS\atapi.sys (system)
atirage3: System32\DRIVERS\atimpab.sys (manual start)
ATM ARP Client Protocol: System32\DRIVERS\atmarpc.sys (manual start)
Audio Stub Driver: System32\DRIVERS\audstub.sys (manual start)
AVG7 Alert Manager Server: C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe (autostart)
AVG7 Kernel: \SystemRoot\System32\Drivers\avg7core.sys (system)
AVG7 Resident Driver NT: \SystemRoot\System32\Drivers\avg7rsnt.sys (system)
AVG7 Wrap Driver: \SystemRoot\System32\Drivers\avg7rsw.sys (system)
AVG7 Update Service: C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe (autostart)
Background Intelligent Transfer Service: %SystemRoot%\System32\svchost.exe -k BITSgroup (manual start)
Computer Browser: %SystemRoot%\System32\services.exe (autostart)
Symantec Event Manager: "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" (autostart)
Symantec Password Validation: "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" (manual start)
Symantec Settings Manager: "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" (autostart)
CD-ROM Driver: System32\DRIVERS\cdrom.sys (system)
Indexing Service: C:\WINNT\System32\cisvc.exe (manual start)
ClipBook: %SystemRoot%\system32\clipsrv.exe (manual start)
Microsoft ACPI Control Method Battery Driver: System32\DRIVERS\CmBatt.sys (manual start)
Microsoft Composite Battery Driver: System32\DRIVERS\compbatt.sys (system)
CWShredder Service: C:\Documents and Settings\Administrator\Desktop\cwshredder.exe service (autostart)
dd984540d9drv: \??\C:\WINNT\dd984540d9drv.sys (manual start)
WindowInstallSystem: C:\WINNT\dd984540d9.exe (autostart)
Symantec AntiVirus Definition Watcher: "C:\Program Files\Symantec AntiVirus\DefWatch.exe" (autostart)
DHCP Client: %SystemRoot%\System32\services.exe (autostart)
Disk Driver: System32\DRIVERS\disk.sys (system)
Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start)
dmboot: System32\drivers\dmboot.sys (disabled)
Logical Disk Manager Driver: System32\drivers\dmio.sys (system)
dmload: System32\drivers\dmload.sys (disabled)
Logical Disk Manager: %SystemRoot%\System32\services.exe (autostart)
Microsoft DirectMusic SW Synth (WDM): system32\drivers\DMusic.sys (manual start)
DNS Client: %SystemRoot%\System32\services.exe (autostart)
3Com Megahertz 10/100 LAN CardBus PC Card Driver: System32\DRIVERS\el575nd5.sys (manual start)
Event Log: %SystemRoot%\system32\services.exe (autostart)
COM+ Event System: C:\WINNT\System32\svchost.exe -k netsvcs (manual start)
ewido security suite control: C:\Program Files\ewido\security suite\ewidoctrl.exe (autostart)
Fax Service: %systemroot%\system32\faxsvc.exe (manual start)
Floppy Disk Controller Driver: System32\DRIVERS\fdc.sys (manual start)
Floppy Disk Driver: System32\DRIVERS\flpydisk.sys (manual start)
Volume Manager Driver: System32\DRIVERS\ftdisk.sys (system)
Game Port Enumerator: System32\DRIVERS\gameenum.sys (manual start)
Generic Packet Classifier: System32\DRIVERS\msgpc.sys (manual start)
i8042 Keyboard and PS/2 Mouse Port Driver: System32\DRIVERS\i8042prt.sys (system)
InCDPass: System32\DRIVERS\InCDPass.sys (system)
InCD Helper: C:\Program Files\Ahead\InCD\InCDsrv.exe (autostart)
IntelIde: System32\DRIVERS\intelide.sys (system)
IP Traffic Filter Driver: System32\DRIVERS\ipfltdrv.sys (manual start)
IP in IP Tunnel Driver: System32\DRIVERS\ipinip.sys (manual start)
IP Network Address Translator: System32\DRIVERS\ipnat.sys (manual start)
IPSEC driver: System32\DRIVERS\ipsec.sys (manual start)
IrDA Protocol: System32\DRIVERS\irda.sys (autostart)
IR Enumerator Service: System32\DRIVERS\irenum.sys (manual start)
Infrared Monitor: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
PnP ISA/EISA Bus Driver: System32\DRIVERS\isapnp.sys (system)
Keyboard Class Driver: System32\DRIVERS\kbdclass.sys (system)
Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)
Server: %SystemRoot%\System32\services.exe (autostart)
Workstation: %SystemRoot%\System32\services.exe (autostart)
TCP/IP NetBIOS Helper Service: %SystemRoot%\System32\services.exe (autostart)
LT Modem Driver: System32\DRIVERS\ltmdmnt.sys (manual start)
ESS Maestro Audio Driver (WDM): system32\drivers\maestro.sys (manual start)
Machine Debug Manager: "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE" (autostart)
Messenger: %SystemRoot%\System32\services.exe (manual start)
NetMeeting Remote Desktop Sharing: C:\WINNT\System32\mnmsrvc.exe (manual start)
Mouse Class Driver: System32\DRIVERS\mouclass.sys (system)
MRXSMB: System32\DRIVERS\mrxsmb.sys (system)
Distributed Transaction Coordinator: C:\WINNT\System32\msdtc.exe (manual start)
Windows Installer: C:\WINNT\system32\msiexec.exe /V (manual start)
Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start)
Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start)
Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start)
Microsoft MPU-401 MIDI UART Driver: system32\drivers\msmpu401.sys (manual start)
NAVENG: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050727.008\naveng.sys (manual start)
NAVEX15: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050727.008\navex15.sys (manual start)
Remote Access NDIS TAPI Driver: System32\DRIVERS\ndistapi.sys (manual start)
NDIS Usermode I/O Protocol: System32\DRIVERS\ndisuio.sys (manual start)
Remote Access NDIS WAN Driver: System32\DRIVERS\ndiswan.sys (manual start)
NetBIOS Interface: System32\DRIVERS\netbios.sys (system)
NetBios over Tcpip: System32\DRIVERS\netbt.sys (system)
Network DDE: %SystemRoot%\system32\netdde.exe (manual start)
Network DDE DSDM: %SystemRoot%\system32\netdde.exe (manual start)
NetDetect: \SystemRoot\system32\drivers\netdtect.sys (manual start)
Net Logon: %SystemRoot%\System32\lsass.exe (manual start)
Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
NT LM Security Support Provider: %SystemRoot%\System32\lsass.exe (manual start)
Removable Storage: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
IPX Traffic Filter Driver: System32\DRIVERS\nwlnkflt.sys (manual start)
IPX Traffic Forwarder Driver: System32\DRIVERS\nwlnkfwd.sys (manual start)
Office Source Engine: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE (manual start)
Parallel class driver: System32\DRIVERS\parallel.sys (manual start)
Parallel port driver: System32\DRIVERS\parport.sys (system)
PCI Bus Driver: System32\DRIVERS\pci.sys (system)
Pcmcia: System32\DRIVERS\pcmcia.sys (system)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Policy Agent: %SystemRoot%\System32\lsass.exe (autostart)
WAN Miniport (PPTP): System32\DRIVERS\raspptp.sys (manual start)
Protected Storage: %SystemRoot%\system32\services.exe (autostart)
Direct Parallel Link Driver: System32\DRIVERS\ptilink.sys (manual start)
Remote Access Auto Connection Driver: System32\DRIVERS\rasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WAN Miniport (IrDA Modem): System32\DRIVERS\rasirda.sys (manual start)
WAN Miniport (L2TP): System32\DRIVERS\rasl2tp.sys (manual start)
Remote Access Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Direct Parallel: System32\DRIVERS\raspti.sys (manual start)
Microsoft Streaming Network Raw Channel Access: system32\drivers\RCA.sys (manual start)
Rdbss: System32\DRIVERS\rdbss.sys (system)
Digital CD Audio Playback Filter Driver: System32\DRIVERS\redbook.sys (system)
Routing and Remote Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
Remote Registry Service: %SystemRoot%\system32\regsvc.exe (autostart)
Remote Procedure Call (RPC) Locator: %SystemRoot%\System32\locator.exe (manual start)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
QoS RSVP: %SystemRoot%\System32\rsvp.exe -s (manual start)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
SAVRoam: "C:\Program Files\Symantec AntiVirus\SavRoam.exe" (manual start)
SAVRT: \??\C:\Program Files\Symantec AntiVirus\savrt.sys (system)
SAVRTPEL: \??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys (autostart)
Smart Card Helper: %SystemRoot%\System32\SCardSvr.exe (manual start)
Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start)
Task Scheduler: %SystemRoot%\system32\MSTask.exe (autostart)
RunAs Service: %SystemRoot%\system32\services.exe (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Serenum Filter Driver: System32\DRIVERS\serenum.sys (manual start)
Serial port driver: System32\DRIVERS\serial.sys (system)
Internet Connection Sharing: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
SMC IrCC Miniport Device Driver: System32\DRIVERS\smcirda.sys (manual start)
Symantec Network Drivers Service: "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" (manual start)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
Srv: System32\DRIVERS\srv.sys (manual start)
Webroot Spy Sweeper Engine: C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe (autostart)
Software Bus Driver: System32\DRIVERS\swenum.sys (manual start)
Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)
Symantec AntiVirus: "C:\Program Files\Symantec AntiVirus\Rtvscan.exe" (manual start)
SymEvent: \??\C:\Program Files\Symantec\SYMEVENT.SYS (disabled)
SYMREDRV: \SystemRoot\System32\Drivers\SYMREDRV.SYS (manual start)
SYMTDI: \SystemRoot\System32\Drivers\SYMTDI.SYS (system)
Microsoft System Audio Device: system32\drivers\sysaudio.sys (manual start)
Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)
Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
TCP/IP Protocol Driver: System32\DRIVERS\tcpip.sys (system)
Telnet: %SystemRoot%\system32\tlntsvr.exe (manual start)
Distributed Link Tracking Client: %SystemRoot%\system32\services.exe (autostart)
Microsoft USB Universal Host Controller Driver: System32\DRIVERS\uhcd.sys (manual start)
Microcode Update Driver: System32\DRIVERS\update.sys (manual start)
Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start)
Microsoft USB Standard Hub Driver: System32\DRIVERS\usbhub.sys (manual start)
USB Mass Storage Driver: System32\DRIVERS\USBSTOR.SYS (manual start)
Utility Manager: %SystemRoot%\System32\UtilMan.exe (manual start)
VgaSave: \SystemRoot\System32\drivers\vga.sys (system)
Windows Time: %SystemRoot%\System32\services.exe (manual start)
Remote Access IP ARP Driver: System32\DRIVERS\wanarp.sys (manual start)
Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)
Windows Management Instrumentation: %SystemRoot%\System32\WBEM\WinMgmt.exe (autostart)
Windows Management Instrumentation Driver Extensions: %SystemRoot%\system32\Services.exe (manual start)
Automatic Updates: %systemroot%\system32\svchost.exe -k wugroup (autostart)
Wireless Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)


--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat||C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat||C:\Documents and Settings\Administrator\Cookies\index.dat||C:\Documents and Settings\Administrator\Cookies|||S

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

Network.ConnectionTray: C:\WINNT\system32\NETSHELL.dll
WebCheck: C:\WINNT\system32\webcheck.dll
SysTray: stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

End of report, 29,767 bytes
Report generated in 2.924 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
  • 0

#14
therock247uk

therock247uk

    Expert

  • Expert
  • 14,671 posts
  • MVP
1. Click here to download Pocket Killbox by Option^Explicit.

2. Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

3. Double-click on Killbox.exe to run Killbox. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each. Keep track of any files it tells you either could not be found or could not be deleted, as you'll need those later:

C:\WINNT\dd984540d9drv.sys
C:\WINNT\dd984540d9.exe

For the files that it either couldn't find or couldn't delete, in the killbox again this time, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again.

4. Go to start, run type "services.msc" with out the quotes find the services.

dd984540d9drv
WindowInstallSystem

Right click and stop them, make the start up type to disabled. When you have done that go into Hijackthis > open the misc tools section > delete an NT service and delete dd984540d9drv and delete WindowInstallSystem.

5. Reboot and post a new Hijackthis log here in a reply.
  • 0

#15
portenia

portenia

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Hi,

I'm sorry, but the killbox did not work. When I tried to delete the files, it did not find them. When I tried to delete them on reboot i got the following message:
PendingFilerenameOperationsRegystryData has been removed by external process.

Is there anything else that I can do? Meanwhile, can I use Word and Outlook express?

Thanks,

Portenia
  • 0






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