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HELP! Web.exe, IST keeps on coming back! [RESOLVED]


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#1
chinita

chinita

    Member

  • Member
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  • 15 posts
Hi there! I just signed up to this forum and since this would be my pilot post, I'm hoping you guys can figure out my problem.

I have this trouble with web.exe, IST installer and other adware/malware. They keep on coming back everytime I reboot and connect to the internet.

Here's the scenario:
When i connect to the internet, my browser automatically pops up then redirecting to http://babysandra.net, then a sitebar installer pops up. I think thats the web.exe.

Though, I've tried so many removal tools but still they cannot remove it permanently.

Tools that I've tried:

ad aware SE personal
Spybot
Microsoft Antispyware
FXIstbar (from symantec)
trend micro anti spyware
regfreeze (needs to purchase the product before removing the infected files)
Scan Spyware (same as regfreeze)

I tried to delete the web.exe @ my C: but when i connect to the internet again, it repeats the same scenario again...

Here's my Hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 12:48:21 AM, on 8/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\carpserv.exe
C:\WINDOWS\System32\tellcom.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Chikka\chikka.exe
C:\PROGRA~1\CHIKKA\BNRREPO2.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\CHIKKA\CBGRPHIC.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
E:\Downloads\Tools\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Microsoft Telecom Center] tellcom.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\RunServices: [Microsoft Telecom Center] tellcom.exe
O4 - HKCU\..\Run: [Microsoft Telecom Center] tellcom.exe
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1122461629334
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8CFAE123-3D2F-4F2E-9250-92A5639B8BED}: NameServer = 210.23.235.34 210.23.234.65
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe


HERE'S MY ACTIVESCAN LOG AS OF AUGUST 2,2005

Incident Status Location

Adware:Adware/WUpd No disinfected C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\QX6Z4FS3\screensaver[1].exe

Spyware:Spyware/SurfSideKick No disinfected C:\WINDOWS\Temp\i16.tmp

Spyware:Spyware/BetterInet No disinfected C:\WINDOWS\thin-114-1-x-x.exe

Adware:Adware/SAHAgent No disinfected C:\Documents and Settings\shonabebe\Local Settings\Temp\setup4030.cab[liqp7c25q_.dll]

Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\shonabebe\Local Settings\Temp\i15.tmp
Spyware:Spyware/Dyfuca No disinfected C:\Documents and Settings\shonabebe\Local Settings\Temp\temp.frA317
Adware:Adware/MediaTickets No disinfected C:\Documents and Settings\shonabebe\Local Settings\Temporary Internet Files\Content.IE5\QX6Z4FS3\mt[1].htm

Adware:Adware/Weirdontheweb No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\B6B4BB6E-E888-4CB7-81AD-BF82E3\72D7A15E-5FE7-464B-AE62-EB4DDF

Spyware:Spyware/SurfSideKick No disinfected C:\Program Files\Microsoft AntiSpyware\Quarantine\C43565E5-9FFD-4DE3-8F40-C9BD2B\48457077-8DDC-4AB8-A21C-A07DB2

Adware:Adware/WUpd No disinfected
C:\Recycled\Dc16.exe

***Well I hope you guys can help me out at this one.

Got also a suspecious file @ my C:/WINDOWS/filename.exe & C:/WINDOWS/weirdontheweb.exe

both keeps on coming back too...

Any suggestions for effective removal tool?

Hoping for your immediate response!

Tnx!

Edited by chinita, 02 August 2005 - 11:35 AM.

  • 0

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#2
Guest_usetobe_*

Guest_usetobe_*
  • Guest
Ok here we go. lets see what we can do.

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Copy the filepaths below and paste them into notepad. Save it to desktop

C:\WINDOWS\System32\tellcom.exe
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\QX6Z4FS3\screensaver[1].exe
C:\WINDOWS\Temp\i16.tmp
C:\WINDOWS\thin-114-1-x-x.exe
C:\Documents and Settings\shonabebe\Local Settings\Temp\setup4030.cab[liqp7c25q_.dll]
C:\Documents and Settings\shonabebe\Local Settings\Temp\i15.tmp
C:\Documents and Settings\shonabebe\Local Settings\Temp\temp.frA317
C:\Documents and Settings\shonabebe\Local Settings\Temporary Internet Files\Content.IE5\QX6Z4FS3\mt[1].htm
C:\Program Files\Microsoft AntiSpyware\Quarantine\B6B4BB6E-E888-4CB7-81AD-BF82E3\72D7A15E-5FE7-464B-AE62-EB4DDF
C:\Program Files\Microsoft AntiSpyware\Quarantine\C43565E5-9FFD-4DE3-8F40-C9BD2B\48457077-8DDC-4AB8-A21C-A07DB2
C:\Recycled\Dc16.exe
C:\WINDOWS\filename.exe
C:\WINDOWS\weirdontheweb.exe


Please disable Microsoft antispyware as it may interfere with what we need to do.

Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.
Unzip it to the desktop

Download, install, and update Ewido Security Suite
  • Install ewido security suite
  • Launch ewido, there should be a big E icon on your desktop, double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.
After the updates are installed, exit Ewido

Please download Cleanup from here:
Cleanup. Do not run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Scan local drives for temporary files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

After Cleanup! is finished:
  • Run Ewido.
    Click on full system scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report[list]
[*]Click Save report
[*]Save the report to your desktop
[*]Exit Ewido

Now scan with HJT and check the following entries if they still exist:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O4 - HKLM\..\Run: [Microsoft Telecom Center] tellcom.exe
O4 - HKLM\..\RunServices: [Microsoft Telecom Center] tellcom.exe
O4 - HKCU\..\Run: [Microsoft Telecom Center] tellcom.exe


Ensure no windows open except HJT and click fix checked

* Please run Killbox.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting them and pressing CTRL + C:

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

Run this online virus scan: ActiveScan - Save the results from the scan!

Rescan with HJT and post the log back, with the ewido and panda logs.
  • 0

#3
chinita

chinita

    Member

  • Topic Starter
  • Member
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  • 15 posts
I did what you told me to do and now the web.exe is totally gone. Thank you so much! But after doing the whole procedure, my window settings has change to WINDOWS CLASSIC. I was trying to revive my XP Theme under display properties but the option is nowhere to be found. :tazz:


Anyweis, here's the log that you've been asking for....

ACTIVESCAN AS OF AUGUST 4, 2005


Incident Status Location

Virus:W32/Gaobot.JIS.worm Disinfected C:\WINDOWS\system32\tellcom.exe
Virus:W32/Gaobot.JIS.worm Disinfected C:\Documents and Settings\shonabebe\Local Settings\Temp\167.tmp
Adware:Adware/Weirdontheweb No disinfected C:\System Volume Information\_restore{206A0EC3-6069-4BE3-9F19-6ACB51CE2D57}\RP29\A0015818.exe
Adware:Adware/WUpd No disinfected C:\System Volume Information\_restore{206A0EC3-6069-4BE3-9F19-6ACB51CE2D57}\RP29\A0020872.exe
Spyware:Spyware/BetterInet No disinfected C:\System Volume Information\_restore{206A0EC3-6069-4BE3-9F19-6ACB51CE2D57}\RP29\A0022314.exe
Adware:Adware/WUpd No disinfected C:\System Volume Information\_restore{206A0EC3-6069-4BE3-9F19-6ACB51CE2D57}\RP32\A0024225.exe
Spyware:Spyware/BetterInet No disinfected C:\System Volume Information\_restore{206A0EC3-6069-4BE3-9F19-6ACB51CE2D57}\RP32\A0024228.exe
Virus:W32/Gaobot.JIS.worm Disinfected C:\System Volume Information\_restore{206A0EC3-6069-4BE3-9F19-6ACB51CE2D57}\RP32\A0024254.exe

EWIDO REPORT

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:09:59 PM, 8/3/2005
+ Report-Checksum: 1D4A8796

+ Scan result:

HKLM\SOFTWARE\Preview AdService -> Spyware.BlazeFind : Cleaned with backup
HKU\S-1-5-21-602162358-1606980848-1708537768-1003\Software\IST -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-602162358-1606980848-1708537768-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{669695BC-A811-4A9D-8CDF-BA8C795F261C} -> Spyware.PowerStrip : Cleaned with backup
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\QX6Z4FS3\screensaver[1].exe -> Spyware.WinAD : Cleaned with backup
C:\WINDOWS\system32\TFTP740 -> Heuristic.Win32.Morphine-Crypted : Cleaned with backup
C:\WINDOWS\system32\tellcom.exe -> Heuristic.Win32.Morphine-Crypted : Cleaned with backup


::Report End



Logfile of HijackThis v1.99.1
Scan saved at 1:10:45 AM, on 8/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Ewido\Security Suite\ewidoctrl.exe
C:\Program Files\Ewido\Security Suite\ewidoguard.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\tellcom.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\inetsrv\DavCData.exe
E:\Downloads\Tools\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Microsoft Telecom Center] tellcom.exe
O4 - HKLM\..\RunServices: [Microsoft Telecom Center] tellcom.exe
O4 - HKLM\..\RunOnce: [Panda_cleaner_196806] C:\WINDOWS\System32\ActiveScan\pavdr.exe 196806
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1122461629334
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8CFAE123-3D2F-4F2E-9250-92A5639B8BED}: NameServer = 210.23.235.34 210.23.234.65
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\Ewido\Security Suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\Ewido\Security Suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe


**I hope I'm really free from those nasty things...hehehe!

Edited by chinita, 03 August 2005 - 11:37 AM.

  • 0

#4
Guest_usetobe_*

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LET'S GIVE YOU YOU XP STYLE BACK

Click here to download luna
Unzip it and MOVE the luna.msstyles which is present in the folder you unzipped to this folder: C:\WINDOWS\Resources\Themes\Luna
Don't move it to anywhere else than that folder!

When you have moved it there, rightclick on your desktop > properties ... and look if Windows XPstyle is now present again. Choose apply and OK.

If not, reboot first, and try again to select Windows XPstyle.

Now reboot into Safe Mode, scan with HJT and check the following:

O4 - HKLM\..\Run: [Microsoft Telecom Center] tellcom.exe
O4 - HKLM\..\RunServices: [Microsoft Telecom Center] tellcom.exe


Ensure no windows open except HJT and click fix checked.

Using windows explorer locate the following file and delete it

C:\WINDOWS\System32\tellcom.exe

Let me know how you get on with xp theme.

Rescan with HJT and post log back..

Edited by usetobe, 03 August 2005 - 01:50 PM.

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#5
chinita

chinita

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;) Thanks a lot! My XP theme is back again! Kudos to you! :tazz:

Here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:26:50 PM, on 8/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
E:\Downloads\Tools\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1122461629334
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\Ewido\Security Suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\Ewido\Security Suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
  • 0

#6
Guest_usetobe_*

Guest_usetobe_*
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From your log, I see nothing in the ways of trojans, nor any evil entities attempting to possess your computer, except for Windows but it's too late for that one. :tazz:

Congratulations your log now appears to be clean. ;)

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and AntiSpyware Net's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.
  • 0

#7
chinita

chinita

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Thanks for the recommendations! I'm sure to check them all out!

Thanks so much for the help!
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#8
Kristy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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