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#1
Remludar

Remludar

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Okay. I've downloaded and installed enough utilities to drive me over the edge. I've scanned for spyware, malware, adware, viruses, registry problems, hard drive temp, processor temp, all with multiple software... My computer is freakin' clean, or at least it should be.

Here's my problem. I have XP Pro with SP2. Whenever I use these... my computer completely freezes up (no input devices work... cold reboot is only option):

Photoshop
Hotmail
Ewido
Bittorrent
MSN.com
Various random "busy" websites


So, like I said... I downloaded and installed everything ever. I even used several different windows cleanup utilities. Wow... I just got a pop-up while writing this... unbelievable... hooowah.com pop up...

My main problem is the freezing. I use this piece of garbage for some internet college classes, and I need it to work properly. One last thing before I attach hi-jack this log. I can't use my event viewer... I get this error:

"MMC cannot open the file C:\windows\system32\eventvwr.msc."

Please help!!!

Logfile of HijackThis v1.99.1
Scan saved at 2:47:50 AM, on 8/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\PalickSoft\HDD Temperature\HDDTSvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\PalickSoft\HDD Temperature\HDDTemperature.exe
C:\Program Files\NETGEAR\WG121 Configuration Utility\wlancfg8.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\WINDOWS\system32\nkcbvhpw.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - Startup: HDD temperature.lnk = C:\Program Files\PalickSoft\HDD Temperature\HDDTemperature.exe
O4 - Startup: Smart Wizard Wireless Settings.lnk = ?
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by103fd.bay103.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HDD Temperature (HDDTService) - PalickSoft - C:\Program Files\PalickSoft\HDD Temperature\HDDTSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Edited by Remludar, 03 August 2005 - 01:09 AM.

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#2
darth_ash

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Whats ur system config.?
Also, whats the size of ur pagefile?
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#3
Remludar

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Not to be a complete noob... but I don't really know how to answer those questions.
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#4
dsenette

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ash...you might want to help with a mem test too http://www.memtest86.com/
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#5
darth_ash

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Start->Run. Type dxdiag. Press Enter.
Make sure its on the System tab.
Now give me the value of Processor, Memeory and Page File.

Lets get back Event Viewer.
Start->Run. Type cmd. Press Enter.
In the Command-Prompt Window, type sfc /SCANONCE. Press Enter.
Reboot.
After the System File Checker finishes and if it gets back ur Event Viewer, follow the steps below:
start > run, type
eventvwr.msc
<enter>
Look under systems and applications for items with red Xs that happened at the SAME time as your problem...list them here.

Also as dsenette suggested in the previous post, run memtest86.

Edited by darth_ash, 03 August 2005 - 08:40 AM.

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#6
Remludar

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Intel Pentium 3
~ 590Mhz
194MB used, 1367MB available

event viewer didnt come back

memory is fine
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