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Bizarre Spyware Issue


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#1
kwilke

kwilke

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Hello all,

First time here. I have a Windows XP SP2 machine that is on a Novell network. Everything has been working fine until this week. I am able to get to the file server, but cannot get to the internet regular mode or safe mode with networking). I have run hijack this and deleted the obvious things, but upon reboot of the computer, these come back. I went so far as to manually delete these in the registry, but they repopulate after reboot.
I am not able to install any programs whatsoever. I do not know what to do.

Here is the Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:15:22 AM, on 8/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\PowerChute Business Edition\server\pbeserver.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cusrvc.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - http://zone.msn.com/...UI.cab34120.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - http://zone.msn.com/...dy.cab32846.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - http://zone.msn.com/...at.cab32846.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} - http://zone.msn.com/...tz.cab37625.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} - http://zone.msn.com/...me/ZAxRcMgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {BCF9A64D-1440-4404-863C-F5DF2B99F798} - http://zone.msn.com/...an.cab35645.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} - http://zone.msn.com/.../default/gf.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - http://zone.msn.com/...xy.cab35645.cab
O16 - DPF: {DAF5D9A2-D982-4671-83E4-0398706A5F6A} - http://zone.msn.com/...WebLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/z...s/heartbeat.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2102390C-3F00-4A40-BB82-BBA563DB19F6}: NameServer = 63.162.213.2,63.162.213.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{CB511C10-AB09-42A5-81BA-974B7997348F}: NameServer = 63.162.213.2,63.162.213.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{2102390C-3F00-4A40-BB82-BBA563DB19F6}: NameServer = 63.162.213.2,63.162.213.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{2102390C-3F00-4A40-BB82-BBA563DB19F6}: NameServer = 63.162.213.2,63.162.213.4
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: APC PBE Server (APCPBEServer) - APC - C:\Program Files\APC\PowerChute Business Edition\server\pbeserver.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: MSSQL$MICROSOFTBCM - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe (file missing)
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SQLAgent$MICROSOFTBCM - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE (file missing)

Thanks for your help,
Kelly Wilke
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#2
kwilke

kwilke

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Hello all,
Just to follow up the previous posting.
I installed the WinsockXP software that was suggested on this site, and now things are worse.
The user was able to get on to applications on the network, but now no longer.
Also, I am not able to uninstall any programs from the Add/Remove Programs feature.
Things are looking very bleak.
Thanks,
Kelly Wilke
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#3
kwilke

kwilke

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Hello all,
One last thing....I have run CCleaner and it found these and supposedly "deleted" them, but it then refinds them after a reboot of the computer.
I have done a search of the PC for pokerparty or popcap*.* and have found nothing.
I am at a loss on this.
Thanks,
Kelly Wilke
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#4
kwilke

kwilke

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Hello all,
One last thing....I have run CCleaner and it found these and supposedly "deleted" them, but it then refinds them after a reboot of the computer.
I have done a search of the PC for pokerparty or popcap*.* and have found nothing.
I am at a loss on this.
Thanks,
Kelly Wilke
  • 0






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