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I have run various scans using Ewido, Spy Sweeper,Ad Aware. These all find numerous pests but after the cleaning/removing process ABetterInternet and E2G can't be cleaned/removed because they are resident in memory. And many pests reappear after reboot. I have run the Hijack this and here is the log:
Logfile of HijackThis v1.99.1
Scan saved at 5:41:59 PM, on 8/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\SYSCFG16.EXE
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\?hkntfs.exe
C:\HiJackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.att.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://install.spywa...g/Tracking.html
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll (file missing)
O2 - BHO: (no name) - {9C91F984-4113-3DC4-4464-6E53408353C1} - C:\WINDOWS\System32\dtnvd.dll (file missing)
O4 - HKLM\..\Run: [Windows System Configuration] C:\WINDOWS\SYSCFG16.EXE
O4 - HKLM\..\Run: [adtqnsk] c:\windows\system32\souucpg.exe r
O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINDOWS\SYSCFG16.EXE
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd10.exe
O4 - HKLM\..\RunServices: [Microsoft CCP Update] mswinccp.exe
O4 - HKLM\..\RunServices: [svhost32] svhost.exe
O4 - HKLM\..\RunServices: [QuicktimeMngr] QuicktimeMngr.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [Uahe] C:\Program Files\csaa\srai.exe
O4 - HKCU\..\Run: [Yhqqk] C:\WINDOWS\System32\?hkntfs.exe
O4 - HKCU\..\Run: [ZwwtRWNsW] iisploy.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java141\jre\bin\NPJPI141.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: NDWCab - http://www.neededware.com/ndw2.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {B951C683-8D8D-11D4-AF20-0008C729E66E} (NavControl Control) - https://www.fbprogra...iNavControl.cab
O20 - Winlogon Notify: Explorer - C:\WINDOWS\system32\vdrsion.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Windows Security (EvtMgr) - Unknown owner - C:\WINDOWS\system32\config\dll\SysMgnt.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: QuicktimeMngr - Unknown owner - C:\WINDOWS\System32\QuicktimeMngr.exe" -netsvcs (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Service Manager (SrvMgr) - Unknown owner - C:\WINDOWS\System32\scvhost.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
Thanks for you help.
Tim
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