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problem w/ dr. watson


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#1
foerno89

foerno89

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Dr. Watson Post Mortem Debugger:help: Intermittently I recieve an error saying "Dr. Watson Post Mortem Debugger Has Encountered A Problem And Needs To Close". It is an error reporting window. Whether I click "Send" or "Don't Send", mt computer locks up. so i deleted it but am still having the same problem w/ ot being able to open a folder with movies in it. AFTER i deleted dr.watson the problem continues ut now a window pops up and says cannot write memory and has something LIKE 0x00000000 or somehting like that
what can i do to get rid of this problem and possibly get back dr.watson??
here is my thing from hi jack this. hope u can help please any advice or information helps.

Logfile of HijackThis v1.99.1
Scan saved at 12:46:21 AM, on 8/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Error Fixer\ErrorFixer.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimt.../aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://yahoo.sbc.com/dsl
O2 - BHO: NavHelper Class - {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC} - C:\Program Files\NavExcel\NavHelper\v2.0.4c\NHelper.dll
O2 - BHO: Burn4Free Toolbar Helper - {F8E5CA21-C27B-43e7-B2BE-4CA93C9F9A1F} - C:\Program Files\Burn4Free Toolbar\v2.0.0.0\Burn4Free_Toolbar.dll
O3 - Toolbar: Burn4Free Toolbar - {70DE7956-479D-4eb7-8641-2B45774C350E} - C:\Program Files\Burn4Free Toolbar\v2.0.0.0\Burn4Free_Toolbar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [ErrorFixer] C:\Program Files\Error Fixer\ErrorFixer.exe -AutoStart
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [FreeRAM XP] "C:\WINDOWS\temp\FreeRAM XP Pro 1.40.exe" -win
O4 - Startup: AimTalk 2.0.2003.lnk = C:\Program Files\AimTalk Version 2.0\Aimtalk.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet3_88.dll' missing
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn...pDownloader.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
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#2
foerno89

foerno89

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ha i got rid of the problem,
i just restored my computer to an earlier day that wasnt having the problem
ok but i have another problem that ive had since i got the piece of crap
i ahve absolutley no idea what to do
i got a dvd burner off of ebay and i put it in and put in a supposedly great driver(force aspi)
but it wont let me burn dvd's
i can rip them and havent tried playing them but i cant burn them. i have tons of discs im trying and lots of different programs and i still dont know what to do
i am getting very frustrated w/ this because i have been wanting to get a dvd burner for a long time and now that ive got one it sux well any help would be apreciated
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#3
starjax

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what brand of burner, what are its specs? and what software have you tried?
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#4
dennyk

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I have a problem with Dr Watson Post Mortem debugger popping up every time I try to go into anything in My Computer. As a result, the PC locks up and I can't access A or C drive, Recycle Bin, etc.

No problem accessing internet or e-mail. I have windows xp.

How can I resolve this problem.
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#5
starjax

starjax

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dennyk, you should post your question in the windows xp forum here

your issue isn't application related, but os related.

thank you,

Starjax
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#6
rasin

rasin

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heres sum info on how to remove the prog



COMPUTER SOFTWARE
Information about Dr. Watson

QUICK LINKS
About Dr. Watson
Troubleshooting
How to decode Dr. Watson errors

ABOUT DR. WATSON

Dr. Watson is a software utility included with Microsoft Windows that is used to help detect, decode and log errors that are encountered while windows or windows programs are running.

A user can run Dr. Watson by clicking Start / Run and typing "drwatson" and clicking ok. The Windows NT and 2000 Version of Dr. Watson can be ran by click Start / Run and typing "drwtsn32". When running Dr. Watson you should see either a new task on your toolbar or on your systray indicating that Dr. Watson is running in the background. If errors are frequently occurring run Dr. Watson to help get additional information about the error.

When Dr. Watson encounters an error the error is logged under the file "drwtsn32.log" or "user.dmp" when running Microsoft Windows NT or Windows 2000. When running Microsoft Windows 95, 98 or ME the file is logged with a .WLG file extension and stored under the \Windows\Drwatson or \Documents and Settings\All Users\Documents\DrWatson folder. For example 10.wlg and drwtsn32.txt is an example of a Dr. Watson file.

Tip: If your computer is encountering errors often load Dr. Watson into the startup folder to load the program each time the computer boots.


TROUBLESHOOTING

Dr. Watson basic troubleshooting

If errors are being encountered with a specific program ensure that the latest software updates have been downloaded for that program.
Users running Microsoft Windows 95, 98 can double click the Dr. Watson icon on the systray to view errors and obtain a system snapshot of the computer. Additional detailed information can also be seen by clicking the View option and selecting the Advanced view.
Users running Microsoft Windows NT, Windows 2000, or Windows XP can decode the error by reviewing our below instruction on how to decode Dr. Watson errors.
Verify that another program running in the background is not causing the problem by end tasking all TSR's. Additional information about TSR's can be found on document CHTSR.
If after following the above steps you continue to receive Dr. Watson errors attempt to reinstall the application you are running and/or contact the manufacturer or developer of the software program or computer.
How do I disable Dr. Watson in Windows NT?

Dr. Watson by default is always running on computers running Microsoft Windows NT. To disable Dr. Watson from removing it from the registry. Note: Please review our Registry page for additional information about the registry and its dangers.

Open the following folders and keys:

HKEY_LOCAL_MACHINE\
Software\
Microsoft\
WindowsNT\
CurrentVersion\

Locate and delete the key AeDebug.

HOW TO DECODE DR. WATSON ERRORS

The following information applies to users who are running Microsoft Windows NT, Windows 2000, or Windows XP and viewing the drwtsn32.log file. Each Dr. Watson error is appended to the end of the drwtsn32.log file. Therefore you may need to scroll to the end of the file to determine the exact error.

Application exception occurred:
App: .\Release\Mcshield.exe (pid=508)
When: 11/3/2001 @ 13:54:08.489
Exception number: c0000005 (access violation)

The first portion of the drwtsn32.log file as show in the above example gives us information about the program, the time and the exception. As you can see from the above example this error is occurring in mcshield.exe, which is a part of McAfee Virus Scan. We next see the date and time when this error occurred and the exception number.

Unless the proper symbol is loaded on the computer you will be limited to the above information to determine what is causing the issue. As you can see from the below example the function has no symbols therefore you be unable to determine what function caused the error to occur. Additional information about symbols can be found on Microsoft's DDK page, Microsoft Q141465 or through your system administrator.

function: <nosymbols>
01500878 89d5 mov ebp,edx
0150087a 89de mov esi,ebx
0150087c 890c24 mov [esp],ecx ss:0172eae8=000000af
0150087f 85db test ebx,ebx
01500881 7c15 jl 01503998
01500883 31c0 xor eax,eax
01500885 8a02 mov al,[edx] ds:0000001c=??
01500887 01d8 add eax,ebx
01500889 8d50ff lea edx,[eax+0xff] ds:00a7d5d2=????????
0150088c 8b4704 mov eax,[edi+0x4] ds:0279a0a8=????????
FAULT ->0150088f 8b08 mov ecx,[eax] ds:00000000=????????
01500891 ff511c call dword ptr [ecx+0x1c] ds:00a7d681=????????
01500894 39c2 cmp edx,eax
01500896 7604 jbe 0150399c
01500898 31c0 xor eax,eax
0150089a eb54 jmp 01508bf0
0150089c 837c241400 cmp dword ptr [esp+0x14],0x0 ss:021ac0bb=????????
015008a1 7513 jnz 015093b6
015008a3 8b5c2418 mov ebx,[esp+0x18] ss:021ac0bb=????????
015008a7 89f2 mov edx,esi
015008a9 31c9 xor ecx,ecx
015008ab 89f8 mov eax,edi
*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0172F0B8 C9CAE3C0 8DD7C0C1 F99FC687 CBCCD2F9 D6D2CAC1 !<nosymbols>
D1C0C91D 00000000 00000000 00000000 00000000 00000000 <nosymbols>
If a function is found attempt to search for the function through Microsoft's support database or contact the software developer to obtain additional information about why the error is occurring.

Users running other versions of Windows can view the Dr. Watson information by opening the Dr. Watson program (c:\winnt\system32\drwtsn32.exe NOT drwatson.exe) and viewing the diagnostics information and suggestions. A snapshot of the system configuration can also be seen by clicking the View option and selecting "Advanced View"
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