Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Really need help with a Virus

Started by Cloudbreak , Aug 06 2005 02:12 AM

  • This topic is locked This topic is locked

#1
Cloudbreak
Posted 06 August 2005 - 02:12 AM

Cloudbreak

    New Member

  • Member
  • Pip
  • 4 posts
Hi all I am new to this forum, my first post ever, I have been using PC's for years and guess I have been lucky never had problems with viruses and if I have always managed to sort it, but this ones being a pain and I would appreciate some help from anyone out there thats in the know.

I dont know how but I have managed to get the virus BloodhoundW32.EP, it doesnt seem to have stopped anything working, but Norton hasnt been able to delete it said it had quarantined it, but I am still getting the "red box of death" coming up on the screen saying unable to repair can anyone help me or talk me through what I need to do. I did download hijackthis and made a log file incase that helps anyone as follows :

Logfile of HijackThis v1.99.1
Scan saved at 09:03:13, on 06/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\shnlog.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\intmon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\intmonp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicks...es.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicks...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp64B5.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Gnoozle.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O15 - Trusted Zone: http://courses.learndirect.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49...dsldbaccess.exe
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda....c17/games30.cab
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba842.exe
O20 - Winlogon Notify: style2 - C:\WINDOWS\q161703_disk.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I look forward to anyones response, many thanks in advance.

Lee
  • 0

Advertisements

#2
g2i2r4
Posted 06 August 2005 - 04:40 AM

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Welcome Cloudbreak to Geeks to Go!

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!


Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

***

Place a shortcut to Panda ActiveScan on your desktop.

***

Please download the trial version of ewido security suite.Install ewido security suite
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Launch ewido, there should be an icon on your desktop double-click it.
The program will prompt you to update click the OK button

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\q161703_disk.dll

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If your computer does not restart automatically, please restart it manually.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicks...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicks...es.com/bar.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicks...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicks...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicks...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicks...earch.php?qq=%1

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/

R3 - Default URLSearchHook is missing

F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe

O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp64B5.tmp

O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)

O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe

O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)

O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49...dsldbaccess.exe

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda....c17/games30.cab

O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba842.exe

O20 - Winlogon Notify: style2 - C:\WINDOWS\q161703_disk.dll

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan.
Save the report and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
  • 0

#3
Cloudbreak
Posted 09 August 2005 - 04:41 PM

Cloudbreak

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Ok sorry for the delay in replying only just got back from a break away.

Came back to my PC still with the virus, got your fab reply and have just done everything you said step by step and the virus alert has gone, nothing in the taskbar either, I think everything seems to be fine, but take a look at my attached files to see what you think. All I can say is thankyou so much for your time and effort, I look forward to hearing from you about those log files. Many thanks in advance.

Lee

Logfile of HijackThis v1.99.1
Scan saved at 23:36:19, on 09/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfstati....uk/report.html
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Gnoozle.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O15 - Trusted Zone: http://courses.learndirect.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: style2 - C:\WINDOWS\q210718_disk.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


smitRem log file
version 2.3

by noahdfear

The current date is: 09/08/2005
The current time is: 22:50:07.82

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! ;)


Pre-run Files Present


~~~ Program Files ~~~

PSGuard


~~~ Shortcuts ~~~

PSGuard spyware remover


~~~ Favorites ~~~



~~~ system32 folder ~~~

intell32.exe
oleext.dll
msmsgs.exe
logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

sites.ini


~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

oleext.dll


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

wininet.dll INFECTED!! :tazz: Starting replacement procedure.


~~~~ Looking for C:\WINDOWS\system32\dllcache\wininet.dll ~~~~


~~~~ C:\WINDOWS\system32\dllcache\wininet.dll Present! ~~~~


~~~~ Checking dllcache\wininet.dll for infection ~~~~


~~~~ dllcache\wininet.dll Clean! ~~~~

~~~ Replaced wininet.dll from dllcache ~~~



~~~ Upon reboot ~~~

wininet.old present!
oleadm.dll not present!
oleext.dll not present!


~~~ Upon completion ~~~

wininet.old not present!
oleadm.dll not present!
oleext.dll not present!


~~~~ Rechecking C:\WINDOWS\system32\wininet.dll for infection ~~~~


~~~~ C:\WINDOWS\system32\wininet.dll Clean! :) ~~~~

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 23:17:19, 09/08/2005
+ Report-Checksum: 7E2D95FD

+ Scan result:

HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
[220] C:\WINDOWS\q210718_disk.dll -> TrojanDownloader.Delf.lh : Cleaned with backup
[456] C:\WINDOWS\system32\OLEEXT.dll -> Trojan.Agent.ff : Cleaned with backup
[736] C:\WINDOWS\q210718_disk.dll -> TrojanDownloader.Delf.lh : Error during cleaning
C:\Documents and Settings\Lee\Cookies\lee@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Lee\Local Settings\Temporary Internet Files\Content.IE5\WPMZ8DEN\input[2].php -> Not-A-Virus.Exploit.HTML.DragDrop : Cleaned with backup
C:\Documents and Settings\Lee\Local Settings\Temporary Internet Files\Content.IE5\WPMZ8DEN\l[1].exe -> TrojanDownloader.Zlob.v : Cleaned with backup
C:\Documents and Settings\Lee\Local Settings\Temporary Internet Files\Content.IE5\WPMZ8DEN\mov06[2].exe -> TrojanDownloader.Zlob.v : Cleaned with backup
C:\WINDOWS\Coffee Bean.bmp:hnlhum -> Backdoor.Small.dc : Cleaned with backup
C:\WINDOWS\comsetup.log:necyn -> TrojanDownloader.Small.ajr : Cleaned with backup
C:\WINDOWS\conscorr(2).ini:aowmwx -> TrojanDownloader.Small.ajr : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\dbaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\GB175_100.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.2\dbaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.2\GB175_100.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.3\dbaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.3\geaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.4\geaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.5\geaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.6\geaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.7\geaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\dba1305.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\dba1380.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\dbaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\dslgeaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\GB175_100.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\explorer(2)(2).exe:pehtn -> TrojanDownloader.Agent.jb : Cleaned with backup
C:\WINDOWS\explorer(2)(3).exe:pehtn -> TrojanDownloader.Agent.jb : Cleaned with backup
C:\WINDOWS\GKIHLOLM(2).ini:ysvilr -> Spyware.OneMoreSearch : Cleaned with backup
C:\WINDOWS\IsUninst(2).exe:nbypc -> TrojanDownloader.Agent.jb : Cleaned with backup
C:\WINDOWS\KB839643Uninst.log:jefsv -> Backdoor.Small.dc : Cleaned with backup
C:\WINDOWS\logon.exe -> TrojanDownloader.VB.fi : Cleaned with backup
C:\WINDOWS\q210718_disk.dll -> TrojanDownloader.Delf.lh : Cleaned with backup
C:\WINDOWS\q219718_disk.dll -> TrojanDownloader.Delf.lh : Cleaned with backup
C:\WINDOWS\q7868343_disk.dll -> TrojanDownloader.Delf.lh : Cleaned with backup
C:\WINDOWS\system32\dbaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\system32\dslgeaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\system32\geaccess.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\system32\oleext.dll -> Trojan.Small.ev : Cleaned with backup
C:\WINDOWS\TwainUI(2).INI:pcbbp -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\vmmreg32(2).dll:sfwyf -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\{00000000-00000000-0000000A-00001102-00000004-00511102}.BAK:shgjer -> Backdoor.Small.dc : Cleaned with backup
C:\WINDOWS\{00000000-00000000-0000000A-00001102-00000004-00511102}.CDF:shgjer -> Backdoor.Small.dc : Cleaned with backup
C:\WINDOWS\{CB2444FA-343E-4BCD-A2C5-AC5892FAD7B3}.dat:liywgc -> TrojanDownloader.Agent.bq : Cleaned with backup
C:\WINDOWS\{CB2444FA-343E-4BCD-A2C5-AC5892FAD7B3}.dat:zdxetm -> Spyware.OneMoreSearch : Cleaned with backup


::Report End

Thankyou again

Lee
  • 0

#4
g2i2r4
Posted 09 August 2005 - 11:26 PM

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Did you run the Panda too?

We're not there yet.

Download about:buster by RubbeRDuckY.

Update About:Buster
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  • Now close About:Buster
***

Download CWShredder.


Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
***

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

***

Please run About:Buster:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end. We need to have clean streams and files.

***

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

***

Reboot the computer to normal mode.

Post me the About:Buster logs to check.
  • 0

#5
Cloudbreak
Posted 14 August 2005 - 09:51 AM

Cloudbreak

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thankyou so much for the reply, sorry I have not got back sooner I have been extrmely busy anyhow just sat down and done what you asked exactly step by step.

In answer to your question yes I ran Panda aswell last time.

While doing your steps I ran AboutBuster but it didnt give me any option to save log also at the end when I had clicked to close it it came up with an error message

Run-time error '339'

Component 'comctl32.ocx. or one of its dependencies not correctly registered: a file is missing or invalid.

Not exactly sure what this ment, anyway did everything you asked all seemed to run well and at this moment the PC is still running well.

Let me know my next step, or is everything looking ok now. thought I would place my hijackthis list here aswell as it stands now:

Logfile of HijackThis v1.99.1
Scan saved at 16:51:26, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfstati....uk/report.html
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Gnoozle.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O15 - Trusted Zone: http://courses.learndirect.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: style2 - C:\WINDOWS\q210718_disk.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Many thanks again in advance.

Lee
  • 0

#6
g2i2r4
Posted 14 August 2005 - 01:16 PM

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Download comctl32.ocx
Place this in your C:\Windows\System32-folder or C:\Windows\System-folder (depending what OS)

Go to start > run and type: regsvr32 COMCTL32.OCX
You should see a message saying "DllRegisterServer ... succeeded" afterwards

***

Double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
C:\WINDOWS\q210718_disk.dll
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.

***

Reboot to safe mode.

***

Rerun About:Buster following the previously given instruction.
Safe the logs to post.

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O20 - Winlogon Notify: style2 - C:\WINDOWS\q210718_disk.dll (file missing)

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Reboot back to normal mode.

Did you save the report after you ran Panda? Can I see it?
Also please post me a fresh HijackThis log to check and the About:Buster logs.

Edited by g2i2r4, 14 August 2005 - 01:17 PM.

  • 0

#7
Cloudbreak
Posted 20 August 2005 - 12:04 PM

Cloudbreak

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Hey there sorry for the delay in replying again, I so appreciate the work your doing to help me, just work gets in the way of me getting onto my PC.

OK I have done everything you said. I didnt save the panda report last time as there wasnt anything to save other than just the final summary and everything there was clear.

Here is my AboutBuster log and my Hijackthis log for you to check:

AboutBuster 5.0 reference file 31
Scan started on [20/08/2005] at [18:55:30]
------------------------------------------------
No Ads Found!
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 18:55:53

Logfile of HijackThis v1.99.1
Scan saved at 18:57:02, on 20/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfstati....uk/report.html
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\SBAudigy\Program\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Global Startup: Gnoozle.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O15 - Trusted Zone: http://courses.learndirect.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O20 - Winlogon Notify: style2 - C:\WINDOWS\q210718_disk.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Here is the Pandascan, same as it was last time, just copied it from the IE browser:

Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0


I hope this is enough to see, many thanks again in advance.

Look forward to hearing from you.

Edited by Cloudbreak, 20 August 2005 - 12:08 PM.

  • 0

#8
g2i2r4
Posted 20 August 2005 - 01:38 PM

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untickf "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Use Windows Explorer to find a file that looks like this one:
C:\WINDOWS\q161703_disk.dll

It will be in the windows directory, it will start with a Q - then 6 digits then _disk.
Remove it.

Use HijackThis to check and fix this entrie:
O20 - Winlogon Notify: style2 - C:\WINDOWS\q210718_disk.dll (file missing)

Reboot.

Update and rerun ewido in normal mode.

Post me the ewido log and a fresh HijackThis log.



EDIT:
As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original poster and still need assistance, please send me a PM.

Edited by g2i2r4, 10 September 2005 - 11:32 AM.

  • 0
Back to Virus, Spyware, Malware Removal · Next Unread Topic →




Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

  1. Geeks to Go Community
  2. → Security
  3. → Virus, Spyware, Malware Removal

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP