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Desktop hijacked


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#16
Trevuren

Trevuren

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  • Download the following self-extracting file smitRem.exe and save the file to your DESKTOP.
    • Double click the Smitrem.exe icon on your Desktop.
    • Then click Run>Start and a Smitrem folder will apear on your desktop also.
  • Place a shortcut to Panda ActiveScan on your desktop.

  • Download the trial version of Ewido Security Suite

  • Please read Ewido Setup Instructions
    • Install the program
    • Update the definitions to the newest files.
    • DO NOT RUN IT YET
  • Install Ad-Aware SE 1.06, follow these download and setup instructions.
  • REBOOT your computer in SafeMode by doing the following:
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    • Instead of Windows loading as normal, a menu should appear
    • Select the first option, to run Windows in Safe Mode.
  • Now open HJT, click SCAN and place a checkmark next to each of the following items:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.savewealt...e6/welcome.html
    O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
    O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\arqaol.exe reg_run
    O4 - HKLM\..\Run: [vidctrl] C:\WINDOWS\System32\vidctrl\vidctrl.exe
    O4 - HKLM\..\Run: [csrs] C:\WINDOWS\System32\csrs.exe
    O4 - HKLM\..\Run: [sman] C:\DOCUME~1\OWNER~1.GAR\LOCALS~1\Temp\app16A.tmp
    O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
    O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
    O4 - HKLM\..\Run: [yaemu.exe] C:\WINDOWS\System32\yaemu.exe
    O4 - HKLM\..\RunServices: [Popup Blocker System8 Monitoring] PopUpBlocker8.exe
    O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
    O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
    O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.savewealth.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2CB26457-72EE-4AB8-924B-A1DE99CD386B}: NameServer = 69.50.176.198,85.255.112.12
    O17 - HKLM\System\CCS\Services\Tcpip\..\{319FD73E-7772-43DF-B532-61250E07309A}: NameServer = 69.50.176.198,85.255.112.12
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C7DAA016-D679-400B-849A-3DF6CC30747B}: NameServer = 69.50.176.198,85.255.112.12
    O17 - HKLM\System\CCS\Services\Tcpip\..\{EE710E87-41E5-4C12-8645-525C0A141282}: NameServer = 69.50.176.198,85.255.112.12
    O20 - Winlogon Notify: csrs - csrs.dll (file missing)
    O23 - Service: iTunes MusicService - Unknown owner - C:\WINDOWS\usbbay.exe
    O23 - Service: Mouse Cursor Monitor (mousecrm) - Unknown owner - C:\WINDOWS\System32\mousecrm.exe
    O23 - Service: Windows Process Moniter - Unknown owner - C:\WINDOWS\winmon.exe




  • Click the Fix Checked box and EXIT HJT

  • Using Windows Explorer, please locate and DELETE the following files/folders (with all their content), if they are still present:

    C:\WINDOWS\System32\arqaol.exe
    C:\WINDOWS\System32\vidctrl<===Folder
    C:\Program Files\BearShare<===Folder
    C:\WINDOWS\System32\intel32.exe
    C:\winstall.exe
    C:\WINDOWS\System32\mousecrm.exe
    C:\Program Files\Visual Networks
    C:\WINDOWS\System32\csrs.exe
    C:\DOCUME~1\OWNER~1.GAR\LOCALS~1\Temp\app16A.tmp
    C:\WINDOWS\System32\yaemu.exe
    PopUpBlocker8.exe<===Search for it
    csrs.dll <===You will have to search for this one
    C:\WINDOWS\usbbay.exe
    C:\WINDOWS\winmon.exe

  • Open the smitRem folder
    • Double click the RunThis.bat file to start the tool.
    • Follow the prompts on screen.
    • Wait for the tool to complete and disk cleanup to finish.
    NOTE:The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

  • Open Ad-aware and do a full scan. Remove all it finds.

  • Run Ewido:
    • Click on scanner
    • Click on Complete System Scan and the scan will begin.
    • NOTE: During some scans with ewido it is finding cases of false positives.
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
    • When the scan is finished, click the Save report button at the bottom of the screen.
    • Save the report to your desktop
    • Close Ewido
  • Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

  • REBOOT back into Normal Mode

  • Click the Panda ActiveScan shortcut
    • Do a full system scan.
    • Make sure the autoclean box is checked!
  • Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
Let me know if any problems persist.

Regards,

Trevuren

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#17
HelpMe000

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Hmm. Everything seems fixed now. Thanks! But like I said I cannot run PandaScan. For some reason some links are just dead for me.

Logfile of HijackThis v1.99.1
Scan saved at 4:07:33 PM, on 8/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\dkup.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\mousecrm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn2\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn2\ycomp5_5_7_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [Services] C:\WINDOWS\System32\2A5.tmp
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\arqaol.exe reg_run
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Mouse Cursor Monitor (mousecrm) - Unknown owner - C:\WINDOWS\System32\mousecrm.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
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#18
Trevuren

Trevuren

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We want to stop, disable and delete an added service (023)

A. To stop a service and set to 'disabled'
  • Go to Start > Run and type in Services.msc then click OK
  • Click the Extended tab.
  • Scroll down until you find the service.
    ===>Mouse Cursor Monitor
  • Click once on the service to highlight it.
  • Click Stop
  • Right-Click on the service.
  • Click on 'Properties'
  • Select the 'General' tab
  • Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box
  • From the drop-down menu, click on 'Disabled'
  • Click the 'Apply' tab, then click 'OK'
The service is now stopped and disabled.


B. We will now delete the service:

1. Open HJT

2. Click on Config>>Misc Tools>>Delete an NT Service

3. Copy/Paste mousecrm in the space provided and click OK

4. The program will ask you to REBOOT --- Accept

5. REBOOT into SAFE MODE

6. Using Windows Explorer, locate and DELETE the following file (if it still is present):

C:\WINDOWS\System32\mousecrm.exe

7. REBOOT back into Normal Mode

8. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

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#19
HelpMe000

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It says it is started but unable to stop it like I said before.
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#20
Trevuren

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When you are in the mscongig window, what are you doing EXACTLY to try and stop this service?


Trevuren
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#21
HelpMe000

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When you are in the mscongig window, what are you doing EXACTLY to try and stop this service?
Trevuren

View Post


Right clicking on it, what you told me. I have tried everything.
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#22
Trevuren

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Try hilighting the service again, anf look in the upper left hand corner of the right pane of the services window and you will see, written in blue, the word STOP. Try stopping the service by clicking on the stop


Regards,


Trevuren

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#23
HelpMe000

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Stop is nowhere to be found.
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#24
Trevuren

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OK then we will try this:

Click Start>>Run and type the following into the box:

sc stop mousecrm, then click ENTER.


Go back to services.msc and try to disable it

============================

If that doesn't work: Try this command from the box: type sc stop Mouse Cursor Monitor and click ENTER



Regards,


Trevuren

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