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res://shdocsv.dll/blank.htm


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#1
Lisa Collins

Lisa Collins

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My parents are on dial up and their internet page keeps defaulting to res://shdocsv.dll/blank.htm. On the desktop there is an ad that says their computer might be infected with spyware or adware and to click "here to remove and I can't get this off. What can I do? Thanks
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#2
Rawe

Rawe

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It's a browser hijack. Please follow all the steps here;
http://www.geekstogo...-Log-t2852.html

You will definately need to follow Step 5 if the preparation scans doesn't get the PC clean.. Hope this helps. ;)

- Rawe :tazz:
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#3
Kat

Kat

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Hi Lisa! I have split your topic, and moved the Malware log to the Malware forum. Someone will be able to help you from there! :tazz:
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