Her pc was full of adware and who knows what else. She is running on win98 with a cable connection. I was using the page listed here to begin if you suspect malware. Her internet connection was working fine prior to this.
My steps were:
If your having trouble connecting to the Internet try running the WinSockFix utility to repair your connection:
Winsock2Fix for Windows 98/98SE*admin (I think that was my mistake) I have never used that before and not thinking, I did this time although she did not have any connection problems. It said in the black box it was deleting her dial up network connections. I figured this was ok. We use a cable modem. It did its thing, then after that windows popped up saying to install win98 CD. I kept hitting cancel b/c I didnt have it at the house and figured it was a mistake. I didnt reboot yet.
2. I did the clean up thing and it kindof froze up in the middle of it all. It was up to 31,000 files cleaned and started deleting items in the Recycle bin.
I then had to reboot since it froze up. Ever since then, her internet connection is lost. I checked the modem and all her connections. All that is fine.
I am at a loss here since I dont really know what caused the problem, I dont know which post to read to fix it. If it is easiest for me just to reinstall the 98 CD, I can do that.
thanks for any help
Edited by Mich73, 06 August 2005 - 09:01 PM.