I bought a Sony DVD Burner (DRU-800A) today that replaced a non-working cd burner. I managed to correctly install it but when I turn my computer on the computer does not detect the dvd burner or the cd-rom/dvd player. I've tried to move the cables/devices around to see if either device would be detected.
At one point the computer DID recognize both devices and said that in order for the Sony Burner to completely install it had to restart the computer...so it did, and when the computer came back up no devices were detected.
My computer fits the qualifications for the DVD Burner so I don't know really what's wrong.
During my trials, the DVD Burner would open and close as Windows XP Pro was starting...but when it got to the welcome screen it stopped opening/closing. At the moment, the DVD Burner is opening and closing (and I've tried inserting a cd) but that's it, nothing else happens.
Anyone have some advice? Any help would be appreciated, thanks!