[AeroGold1]

Hi, my computer has lots and lots of malware - those listed in the topic are just the ones I know about.

I've done all the "You Must Read This Before Posting A Hijackthis" steps. The logs from Panda ActiveScan, ewido Security Suite, and Hijackthis are below. Please let me know if I've missed a step, and thanks for any help you can give me.

PANDA ACTIVESCAN:

Incident Status Location

Spyware:spyware/surfsidekick No disinfected C:\Documents and Settings\Duy Vuong\Application Data\Sskknwrd.dll
Adware:adware/delfinmedia No disinfected C:\keys.ini
Adware:Adware/Apropos No disinfected C:\Program Files\Aprps\ProxyStub.dll
Spyware:Spyware/Media-motor No disinfected C:\WINDOWS\Downloaded Program Files\m67m.inf
Adware:Adware/Ucmore No disinfected C:\WINDOWS\IEMenuExtension.exe
Spyware:Spyware/Media-motor No disinfected C:\WINDOWS\newpop62.exe
Adware:Adware/nCase No disinfected C:\WINDOWS\saaphook.dll
Spyware:spyware/adclicker No disinfected C:\WINDOWS\usta33.ini

EWIDO SECURITY SUITE:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:07:41 AM, 07/08/2005
+ Report-Checksum: C7719003

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{9AE283A5-DF43-4C83-B6AA-7EBDBDB0204A} -> Dialer.Generic : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{B5AB638F-D76C-415B-A8F2-F3CEAC502212} -> Spyware.AproposMedia : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{BC333116-6EA1-40A1-9D07-ECB192DB8CEA} -> Spyware.AproposMedia : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{BC333116-6EA1-40A1-9D07-ECB192DB8CEA} -> Spyware.AproposMedia : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{AD68A180-096C-48CB-936A-36F044BB9CF9} -> Dialer.Generic : Cleaned with backup
HKLM\SOFTWARE\Classes\YSBactivex.Installer -> Spyware.YourSiteBar : Cleaned with backup
HKLM\SOFTWARE\Classes\YSBactivex.Installer\CLSID -> Spyware.YourSiteBar : Cleaned with backup
HKLM\SOFTWARE\Dvx -> Spyware.Delfin : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{9AE283A5-DF43-4C83-B6AA-7EBDBDB0204A} -> Dialer.Generic : Cleaned with backup
HKLM\SOFTWARE\skin -> Spyware.Delfin : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Dvx -> Spyware.Delfin : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-DD60-0064-6EC2-6E0100000000} -> Spyware.MediaMotor : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000010-6F7D-442C-93E3-4A4827C2E4C8} -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{016235BE-59D4-4CEB-ADD5-E2378282A1D9} -> Spyware.AproposMedia : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10E42047-DEB9-4535-A118-B3F6EC39B807} -> Spyware.SideFind : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{44BE0690-5429-47F0-85BB-3FFD8020233E} -> Spyware.UCmore : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{79849612-A98F-45B8-95E9-4D13C7B6B35C} -> Spyware.Crazywinnings : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86227D9C-0EFE-4F8A-AA55-30386A3F5686} -> Spyware.YourSiteBar : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A3FDD654-A057-4971-9844-4ED8E67DBBB8} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-1980955372-326436933-2628849879-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F4E04583-354E-4076-BE7D-ED6A80FD66DA} -> Spyware.BargainBuddy : Cleaned with backup
C:\Documents and Settings\Duy Vuong\Local Settings\Temp\temp.fr452F -> Spyware.BargainBuddy : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\canada_ver10.ocx -> Spyware.AdPowerZone : Cleaned with backup


::Report End

HIJACKTHIS:

Logfile of HijackThis v1.99.1
Scan saved at 11:46:15 AM, on 07/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Duy Vuong\Desktop\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.../7_2/home.html"); (C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [s34U34V] off2cqag.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [lifsroz] C:\WINDOWS\lifsroz.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [nwxgzub] c:\windows\nwxgzub.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [WinFixer 2005] C:\Program Files\WinFixer 2005\wfx5.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [PowerBar] "C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe" /AtBootTime
O4 - HKCU\..\Run: [d0v8RQZ3X] ieaeb.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1122909834347
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Edited by AeroGold1, 07 August 2005 - 09:52 AM.

[Advertisements]

Welcome to the Geeks To Go forum.

Rerun HJT,and put a checkmark beside these :-


R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [s34U34V] off2cqag.exe
O4 - HKLM\..\Run: [lifsroz] C:\WINDOWS\lifsroz.exe
O4 - HKLM\..\Run: [nwxgzub] c:\windows\nwxgzub.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [WinFixer 2005] C:\Program Files\WinFixer 2005\wfx5.exe
O4 - HKCU\..\Run: [d0v8RQZ3X] ieaeb.exe

now close all windows and browsers and click FIX CHECKED

Then go to ADD\REMOVE programs in the control panel and remove (if there):-


SurfAccuracy
WinFixer 2005



Download Killbox from here.

Double-click killbox.exe on your desktop.
Select the option "Delete on reboot".
Now highlight and 'copy' the entire list of filepaths below:


C:\WINDOWS\newpop62.exe
C:\WINDOWS\saaphook.dll
C:\WINDOWS\usta33.ini
C:\Documents and Settings\Duy Vuong\Application Data\Sskknwrd.dll
C:\keys.ini
C:\WINDOWS\Downloaded Program Files\m67m.inf
C:\WINDOWS\IEMenuExtension.exe


Open 'file' in the killbox menu at the top and choose 'Paste from clipboard'

Now you will see, this is pasted in the "Full Path of File to Delete"-field.
There's a little arrow (dropdown-arrow) next to that field.
If you expand it, these lines should be there together!

Then press the red button with a white X in it.
Killbox will tell you that all listed files will be deleted on next reboot.
Click YES

When it asks if you would like to Reboot now, click YES
If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.



then reboot and post a fresh Hijackthis log and a panda activescan log.

[bricat]

Welcome to the Geeks To Go forum.

Rerun HJT,and put a checkmark beside these :-


R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [s34U34V] off2cqag.exe
O4 - HKLM\..\Run: [lifsroz] C:\WINDOWS\lifsroz.exe
O4 - HKLM\..\Run: [nwxgzub] c:\windows\nwxgzub.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [WinFixer 2005] C:\Program Files\WinFixer 2005\wfx5.exe
O4 - HKCU\..\Run: [d0v8RQZ3X] ieaeb.exe

now close all windows and browsers and click FIX CHECKED

Then go to ADD\REMOVE programs in the control panel and remove (if there):-


SurfAccuracy
WinFixer 2005



Download Killbox from here.

Double-click killbox.exe on your desktop.
Select the option "Delete on reboot".
Now highlight and 'copy' the entire list of filepaths below:


C:\WINDOWS\newpop62.exe
C:\WINDOWS\saaphook.dll
C:\WINDOWS\usta33.ini
C:\Documents and Settings\Duy Vuong\Application Data\Sskknwrd.dll
C:\keys.ini
C:\WINDOWS\Downloaded Program Files\m67m.inf
C:\WINDOWS\IEMenuExtension.exe


Open 'file' in the killbox menu at the top and choose 'Paste from clipboard'

Now you will see, this is pasted in the "Full Path of File to Delete"-field.
There's a little arrow (dropdown-arrow) next to that field.
If you expand it, these lines should be there together!

Then press the red button with a white X in it.
Killbox will tell you that all listed files will be deleted on next reboot.
Click YES

When it asks if you would like to Reboot now, click YES
If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.



then reboot and post a fresh Hijackthis log and a panda activescan log.

[AeroGold1]

Thanks for the quick reply!
In addition to the malware, I've been having random things crash on me ("________ has encountered a problem and needs to close"), such as when I try to open files in Windows Media Player, or when I'm just browsing in Windows Explorer. I don't know if this is related to the adware infestion, but it started just a few days ago, about the same time the adware was becoming more annoying.

I ran HJT again, checked off the items you mentioned, and hit "Fix Checked". I then went to Add/Remove programs and saw SurfAccuracy in the list. When I tried to remove it, I got an "Uninstaller Error" diagnostic with the message "An error cccurred while trying to remove Surf Accuracy. It may have already been uninstalled. Would you like to remove SurfAccuracy from the Add or Remove Programs list?". I chose No, as I wanted to get feed back from you first.

WinFixer removal went normally.

Rebooted and ran Panda and HJT again, the logs are below. Did you also want an ewidio log posted too?

Thanks so much for the help!

Panda ActiveScan:

Incident Status Location

Adware:Adware/Apropos No disinfected C:\Program Files\Aprps\ProxyStub.dll
Possible Virus. No disinfected C:\Program Files\TrojanHunter 4.2\Tools\Process Viewer\ProcessViewer.exe
Hijackthis:

C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Duy Vuong\Desktop\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.../7_2/home.html"); (C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [PowerBar] "C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe" /AtBootTime
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1122909834347
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Edited by AeroGold1, 08 August 2005 - 05:49 PM.

[bricat]

Go to C:\Program Files\ and delete Aprps<----folder

you can remove surfsidekick from the list in add\remove, it has gone.


that looks clean now.

DISABLE SYSTEM RESTORE run your anti virus, when you get the all clear
restart your system restore.(same page).then create a new restore point :-

click START\ALL PROGRAMS\ACCESSORIES\SYSTEM TOOLS\SYSTEM RESTORE. click on "create new restore point"
click on NEXT and follow the prompts.

this is to ensure that if you have to do a system restore in the future that you don't get all the nasties reinstalled again.

Then

Go to TOOLS\INTERNET OPTIONS. and delete all TEMP INTERNET FILES

Download CCLEANER


then run the scan under the windows tab.


then DEFRAG your C:\ drive.

to help speed up your system.

then let us know how the computer is running.

[AeroGold1]

Thanks for all the help you've been giving!

I deleted the Aprps folder from program files, and I found that there is a folder for 180SearchAssistant in program files too. I don't recall this spyware being reported in any of the scans - would I be able to safely delete the directory from there?

After removing Aprps, I disabled system restore and first Norton Antivirus (with latest virus definitions), and it found nothing (whereas before it would catch a lot of the spyware, but was unable to delete it). Next, I ran Panda ActiveScan, and it found nothing (only found 1 suspicious file, which was a SpyBot S & D file). Then I did House Call and it did find some things, here is its' log:

What we checked:
Whether personal information was tracked and reported by spyware. Spyware is often installed secretly with legitimate programs downloaded from the Internet.
Results:
We have detected 5 spyware(s) on your computer. Only 0 out of 0 spywares are displayed: - 1 spyware(s) passed, 0 spyware(s) no action available
- 4 spyware(s) removed, 0 spyware(s) unremovable
Spyware Name Spyware Type Action Taken
COOKIE_1978 Cookie Pass
ADW_BADBITOR.A Adware Removal successful
ADW_ISTBAR.R Adware Removal successful
ADW_WINAD.Q Adware Removal successful
ADW_APROPOS.O Adware Removal successful

I then ran TrojanHunter, which found nothing. Finally I ran Ewido, which found some stuff - here's the log of that:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:21:46 PM, 09/08/2005
+ Report-Checksum: D41388CF

+ Scan result:

:mozilla.19:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.22:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.26:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.27:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.30:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.31:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.34:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.35:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Clickhype : Cleaned with backup
:mozilla.52:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.53:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.54:C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup


::Report End

After all of these scanners, I created a new restore point, cleared my IE temporary internet files, and installed and ran CCleaner. The last step, defragging, I haven't done yet, but I will post about how my computer is running once I do defrag. Currently though, I am still getting problems with random program crashing as I mentioned before.

Again, thanks so much for your assistance!

Edited by AeroGold1, 09 August 2005 - 10:56 PM.

[bricat]

you can delete the 180SearchAssistant folder in program files.

also try running sfc \scannow

click on START\RUN and type CMD into the address bar and click OK.

At the DOS PROMPT type SFC /SCANNOW. note the space between SFC and /SCANNOW. hit enter. (you will need the xp disc for this)


and let us know how it went.

[AeroGold1]

Hi bricat,

I've run the SFC /SCANNOW twice now, and it finishes the verification without notification of problems/doesn't ever ask for XP disc. However, my windows explorer still crashes every time I try to browse my files or open anything in Media Player. Is there anything else I should be trying?

Thanks again for the great help you've been giving me!

[bricat]

Please RIGHT-CLICK HERE to download Silent Runner's.

• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
• Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

[AeroGold1]

Thanks bricat. Here is my Silent Runners log file:

"Silent Runners.vbs", revision 39, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [MS]
"PowerBar" = ""C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe" /AtBootTime" ["Cyberlink, Corp."]
"Sonic RecordNow!" = (empty string)

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"InCD" = "C:\Program Files\Ahead\InCD\InCD.exe" ["Nero AG"]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup" [MS]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"WinampAgent" = "C:\Program Files\Winamp\winampa.exe" [null data]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}" = "C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe" ["Google Inc."]
"THGuard" = ""C:\Program Files\TrojanHunter 4.2\THGuard.exe"" ["Mischel Internet Security"]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx" [empty string]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{9394EDE7-C8B5-483E-8773-474BF36AF6E4}\(Default) = "ST" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll" [MS]
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}\(Default) = "MSNToolBandBHO" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll" [MS]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{950FF917-7A57-46BC-8017-59D9BF474000}" = "Shell Extension for CDRW"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Ahead\InCD\incdshx.dll" ["Nero AG"]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\nvshell.dll" ["NVIDIA Corporation"]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{2AA59FC0-31E8-42DA-9D3C-E9A52953853B}" = "CopyToCD shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\vso\COPYTO~1\CTCDSH~1.DLL" ["VSO Software"]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" ["Sonic Solutions"]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
CopyToCD\(Default) = "{2AA59FC0-31E8-42DA-9D3C-E9A52953853B}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\vso\COPYTO~1\CTCDSH~1.DLL" ["VSO Software"]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
CopyToCD\(Default) = "{2AA59FC0-31E8-42DA-9D3C-E9A52953853B}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\vso\COPYTO~1\CTCDSH~1.DLL" ["VSO Software"]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\Web\Wallpaper\Bliss.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\logon.scr" [MS]


Startup items in "Duy Vuong" & "All Users" startup folders:
-----------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"Norton AntiVirus - Scan my computer - Duy Vuong" -> launches: "C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 11
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "MSN" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll" [MS]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "0"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
ewido security suite guard, ewido security suite guard, "C:\Program Files\ewido\security suite\ewidoguard.exe" ["ewido networks"]
InCD Helper, InCDsrv, "C:\Program Files\Ahead\InCD\InCDsrv.exe" ["Nero AG"]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Norton AntiVirus Firewall Monitor Service, NPFMntor, ""C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe"" ["Symantec Corporation"]
NVIDIA Display Driver Service, NVSvc, "C:\WINDOWS\system32\nvsvc32.exe" ["NVIDIA Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "Yes" at the first message box.
---------- (total run time: 43 seconds, including 18 seconds for message boxes)

[bricat]

Download L2mfix from one of these two locations:

http://www.atribune....oads/l2mfix.exe
http://www.downloads....org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files,


Close any programs you have open since this step requires a reboot.

From the l2mfix folder on your desktop, double click l2mfix.bat and select option #4 to Merge Winlogon Notify Defaults, Press enter, wait a few moments
Now select option #2 for Run Fix by typing 2 and then pressing enter, then press any key to reboot your computer. After a reboot, your desktop and icons will appear,
then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new hijackthis log.

IMPORTANT: Do NOT run any other files in the l2mfix folder until you are asked to do so!

[AeroGold1]

Wow, as usual, another fast reply! Thank you very much.

Here are my L2mfix and Hijackthis logs.

L2mfix:

L2Mfix 1.03b

Running From:
C:\Documents and Settings\Duy Vuong\Desktop\l2mfix



RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting registry permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Denying C(CI) access for predefined group "Administrators"
- adding new ACCESS DENY entry


Registry Permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(CI) DENY --C------- BUILTIN\Administrators
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting up for Reboot


Starting Reboot!

C:\Documents and Settings\Duy Vuong\Desktop\l2mfix
System Rebooted!

Running From:
C:\Documents and Settings\Duy Vuong\Desktop\l2mfix

killing explorer and rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'
Killing PID 524 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe

Scanning First Pass. Please Wait!

First Pass Completed

Second Pass Scanning

Second pass Completed!

Zipping up files for submission:
adding: clear.reg (140 bytes security) (deflated 2%)
adding: echo.reg (140 bytes security) (deflated 9%)
adding: direct.txt (140 bytes security) (stored 0%)
adding: lo2.txt (140 bytes security) (deflated 73%)
adding: readme.txt (140 bytes security) (deflated 50%)
adding: test.txt (140 bytes security) (stored 0%)
adding: test2.txt (140 bytes security) (stored 0%)
adding: test3.txt (140 bytes security) (stored 0%)
adding: test5.txt (140 bytes security) (stored 0%)
adding: backregs/notibac.reg (140 bytes security) (deflated 87%)
adding: backregs/shell.reg (140 bytes security) (deflated 73%)

Restoring Registry Permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Revoking access for predefined group "Administrators"
Inherited ACE can not be revoked here!
Inherited ACE can not be revoked here!


Registry permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER


Restoring Sedebugprivilege:

Granting SeDebugPrivilege to Administrators ... successful


The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wzcnotif]
"DLLName"="wzcdlg.dll"
"Logon"="WZCEventLogon"
"Logoff"="WZCEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000000


The following are the files found:
****************************************************************************

Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
****************************************************************************
Desktop.ini Contents:
****************************************************************************
****************************************************************************


Hijackthis:

Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Duy Vuong\Desktop\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.../7_2/home.html"); (C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Duy Vuong\Application Data\Mozilla\Profiles\default\q35siazy.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [PowerBar] "C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe" /AtBootTime
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1122909834347
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[bricat]

that looks clean now, how is the computer running.?

[AeroGold1]

There are no more annoying pop-ups or other spyware noticeable, but I am unable to do certain things, such as browse files in Windows Explorer or play any files in Media Player. When I open up My Computer and browsing files, I'll get the "Windows Explorer has encountered a problem and needs to close." error. Same thing occurs if I try to open up files in Media Player. As you have said that my computer looks clean, I suppose this is not a malware-caused problem. However, I have no clue how to fix this - can you help in this case/refer me to another Geeks to Go sub-forum?

Thanks a lot for everything bricat!

[bricat]

sorry your still having problems.

try running SFC /SCANNOW

[AeroGold1]

Hi bricat,

You asked me to run sfc /scannow before, and I did that twice, without any changes (it never asks for XP disc or prompts for any errors), and my computer was still crashing on Windows Explorer browse/file open in Media Player. This was before I ran Silent Runners and L2mfix. I've just tried sfc /scannow again, and there wasn't any prompt for XP disc or error messages, and my computer still crashes when doing the same things. Is this even a malware problem at this point, and is there any other things I can try?

Thank you very much!