My sister just dropped her lap top off to me and said...here fix it. Got to love that.
She has a Toshiba Laptop P4 XPhome. Not sure on the other specs.
I just cleaned her lap top of malware about 2 weeks ago. I know she has a good restore point to go back to. but here is the problem.
When you turn the lap top on, the safe mode menu comes up giving you the option to go to Safe Mode, safemode with networking ect.....
If you choose safe mode, it loads up on the files, then just goes back to this menu.
If you choose normal windows, its look like it starting to load windows, then it show a quick BSOD, that you can't read, then reverts back to the safe mode menu. I tried putting a Boot Disc in there, and when I start the computer, it still goes to this menu.
she said she was on aol and download the McAfee and this is supposely when it started happening. (no idea Y she did this, apparently AOL told her to download it...sigh)
Any help would be greatly apprecaited.