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cfmon and other Trojans?

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First: I religiously update NAV, adaware, spybot, spywareblaster and Zonealarm on all our computers. Problem with my son's computer ?something from AIM? ended up doing a repair install of windows XP. Now when click on IE, it won't open. But if I disconnect the cable, I get an error in the tray that says I've lost the LAN connection... Also something funny with startup - even when I check zlclient, when I reboot, the checkmark is gone. Ran spbot and adaware - only alexa, but cfmon.exe was in the registry, and even when I deleted it, the checkmark came back in the startup list.... Norton is messed up after the XP repair install - since I can't get on the internet, Norton doesn't work - it says it hasn't been activated!!! (can't get on internet because the TCP/IP tag file(s) are corrupted and can't renew IP address....) I finally unplugged the cable, because I was afraid of what could be happening with no zonealarm and no NAV, and NOW get an icon in the tray that says LAN has 'lost' its connection....

Here is the hijackthis log. Do you see anything?

Logfile of HijackThis v1.99.1
Scan saved at 10:16:15 PM, on 8/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan....r/axscanner.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akama...iTunesSetup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120526184874
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave...aploader_v5.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O20 - Winlogon Notify: ComPlusSetup - C:\WINDOWS\System32\catsrvut.dll
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Hi LJborn and Welcome to GeekstoGo!

That appears to be the Look2me Infection,so please download the l2mfix from here

Save the file to your desktop and double click l2mfix.exe.

Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop.

Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log.

Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until I ask you to.

If you recieve any error messages for CMD or Autoexec.bat>> Select Option 5 from the l2mfix and once at the Site,Click on the link that apply to your Operating System!

Double Click the file it downloads and Extract the files to its predetermined System32 folder!
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Thank you. I followed your instructions, copied the file to a floppy and came back down here to post my reply. I am still quite suspicious of his computer, even after this last repair install: in startup I keep checking zlclient, and then when i restart the checkbox is gone and I manually go in to make sure ZoneAlarm is up and running. I am unable to do anything in windowsupdate, which is a problem since after repair install I've got windows without the SP1 and SP2 service packs, and that leaves me vulnerable to all sorts of stuff I'm told.

Anyway, I've attached the log from l2mfix.....

Anybody know why I can't get zonealarm to load at startup in msconfig? And what is going on with windowsupdate.....


Attached Files

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Did you happen to Notice any errors when you first ran the L2MFix?

It would have been an error pertaining to cmd.exe or autoexec.bat!

Let me know please and we will go from there!
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There were no messages of any kind regarding any errors. It just ran and produced the log that I attached to my last posting.

I did get NAV updated and adaware and spybot keep finding only Alexa-related bits. Spywareblaster is also updated. Still can't figure out how to make windowsupdate work, so can't reinstall SP1 and SP2. Bigfix gets me updates for IE, but I'm still not using that computer (except when I turn it on to try to fix something!) until it is updated and I have some idea it is okay to go....

Fortunately we have other computers in the house.... It will get tricky when the kids are back to school....
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OK,thats fine!

We will get ya fixed up,just hang in there with me!

Please download the trial version of Ewido Security Suite here:

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Download WinPFind:

Right Click the Zip Folder and Select "Extract All"

Don't use it yet!

Reboot into SAFE MODE(Tap F8 when restarting)
Here is a link on how to boot into Safe Mode:

Once in Safe Mode,Open Ewido and Scan the Entire System-> Clean all it finds-> Be sure to click the tab to Save a Report!

From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"

It will scan the entire System, so please be patient!

Once the Scan is complete-> a log (WinPFind.txt) will be produced in the WinPFind folder!

Run MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!

Under the "General" Tab
Make Sure Normal Startup is Checked!!

Click Apply>>Close>>Follow the Prompts to Restart!!

Restart Normal and have the PC Scanned here:
Panda Active Scan

You will need to be using Internet Explorer for the Scan to work!

Save the Report it generates

Post back with a fresh HijackThis log and the reports from Ewido-> WinPFind and Panda!
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I downloaded Ewido and it is setup on my son's computer. I did NOT run a scan yet.

I downloaded WinPFind. I'm confused about what to do with it. When i right click I don't get 'extract all' as a choice. If I go into Winzip, there is a choice to extract. Is that what you mean?

We are on our way out of the country, and won't be back until August 22nd. There is a chance that I'll be able to work on this again later tonight, but if I do not post again in the next 12 hours, I'll have to finish following your instructions on August 23rd.

Thanks again!
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Yes,I apologize for those Instructions,just Unzip and Extract all the files with WinZip!

If you can get the WinPFind log posted along with Ewido,that will be a fine holding point!

Just post back once you have returned but be sure to Unplug the Internet Connection if its BroadBand and Online all the Time!
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