[Kirk Callaway]

Have been working diligently to rid my computer of these curses. Your information has been most helpful. Here is my first Hijcak This scan result. Please let me know what to do next. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 10:29:37 PM, on 8/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Caere\OmniPagePro80\opware32.exe
C:\Program Files\Creative\WebCam Control\CAMTRAY.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\HPHipm11.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Palm\hotsync.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\AIM95\aim.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\DOCUME~1\KIRKCA~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro80\opware32.exe
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\WebCam Control\CAMTRAY.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [tempx] C:\WINDOWS\System32\tempx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKLM\..\RunOnce: [GIANTAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [qkoq] C:\PROGRA~1\COMMON~1\qkoq\qkoqm.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {42F74297-2409-48B9-B7E1-FDB467021B24} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {88FAF9DF-06E6-4F8C-BFD7-7CDE517510AD} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {98E8FD47-EBA8-4566-B403-0237CFA9449F} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .m14: C:\Program Files\Modern Age Books\Vbook\NPVbok32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - http://support.fasta...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcas...vmLauncher2.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/p...13/invinstl.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123247815202
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://131.204.99.25...sCamControl.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral....bs/pmupdate.exe
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse....eX/FileXfer.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/p...12/invinstl.exe
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtange...gent/wtinst.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Report End. Thank you.

[Advertisements]

Hello Kirk and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which may not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans that need to be eradicated. Let’s see what we can do with the first sweep.

I note that you are running HijackThis from its zipped archive; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
Ewido Security Suite
Revised Nailfix Utility

Right click on this link Del 015 Domains.inf and choose Save (link) As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

System Startup Service (SvcProc)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

SvcProc

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Please install Revised Nailfix Utility , unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

Now that the updates have been installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If Ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [tempx] C:\WINDOWS\System32\tempx.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKCU\..\Run: [qkoq] C:\PROGRA~1\COMMON~1\qkoq\qkoqm.exe
O9 - Extra button: ComcastHSI - {42F74297-2409-48B9-B7E1-FDB467021B24} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {88FAF9DF-06E6-4F8C-BFD7-7CDE517510AD} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {98E8FD47-EBA8-4566-B403-0237CFA9449F} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcas...vmLauncher2.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtange...gent/wtinst.cab
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into safe mode. Here's how:

Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

ComcastSUPPORT
ViewPoint
Wild Tangent

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete these folders (if present) using Windows Explorer:

C:\Program Files\Viewpoint\
C:\Program Files\Support.com\
C:\PROGRA~1\COMMON~1\qkoq\

Please delete these files (if present) using Windows Explorer:

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\Nail.exe
C:\WINDOWS\System32\tempx.exe
C:\WINDOWS\dinst.exe
C:\WINDOWS\svcproc.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log and I will take another look.

[Crustyoldbloke]

Hello Kirk and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which may not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans that need to be eradicated. Let’s see what we can do with the first sweep.

I note that you are running HijackThis from its zipped archive; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
Ewido Security Suite
Revised Nailfix Utility

Right click on this link Del 015 Domains.inf and choose Save (link) As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

System Startup Service (SvcProc)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

SvcProc

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Please install Revised Nailfix Utility , unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

Now that the updates have been installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If Ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [tempx] C:\WINDOWS\System32\tempx.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKCU\..\Run: [qkoq] C:\PROGRA~1\COMMON~1\qkoq\qkoqm.exe
O9 - Extra button: ComcastHSI - {42F74297-2409-48B9-B7E1-FDB467021B24} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {88FAF9DF-06E6-4F8C-BFD7-7CDE517510AD} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {98E8FD47-EBA8-4566-B403-0237CFA9449F} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {416792D8-F532-493A-BECC-1C99A1501FF9} (vmLaunch Class) - http://media2.comcas...vmLauncher2.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtange...gent/wtinst.cab
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into safe mode. Here's how:

Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

ComcastSUPPORT
ViewPoint
Wild Tangent

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete these folders (if present) using Windows Explorer:

C:\Program Files\Viewpoint\
C:\Program Files\Support.com\
C:\PROGRA~1\COMMON~1\qkoq\

Please delete these files (if present) using Windows Explorer:

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\Nail.exe
C:\WINDOWS\System32\tempx.exe
C:\WINDOWS\dinst.exe
C:\WINDOWS\svcproc.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log and I will take another look.

[Kirk Callaway]

I downloaded the four programs and installed Del 015 Domains.inf. I then followed your instructions and went to Services.msc, but found no entry for "Services Startup Service", nor did was Hijack This able to delete SVCProc, since nothing by that name was found in the registry. Will await your advice before I do anything else. Thank you for your kind assistance.

[Crustyoldbloke]

That sound good. Please continue with the fix and submit the logs as requested.

Thanks

[Kirk Callaway]

I did all of the fixes your suggested. Here is the new Hijack logfile.

Logfile of HijackThis v1.99.1
Scan saved at 9:38:13 PM, on 8/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Caere\OmniPagePro80\opware32.exe
C:\Program Files\Creative\WebCam Control\CAMTRAY.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\hphmon04.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Palm\hotsync.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Documents and Settings\Kirk Callaway\Desktop\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro80\opware32.exe
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\WebCam Control\CAMTRAY.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m14: C:\Program Files\Modern Age Books\Vbook\NPVbok32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - http://support.fasta...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/p...13/invinstl.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123247815202
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://131.204.99.25...sCamControl.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral....bs/pmupdate.exe
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse....eX/FileXfer.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/p...12/invinstl.exe
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

Hope we are making progress. Line R1, "websearch.drsnsrch.com" seems to be causing trouble. The Microsoft Spyware Program identifies it as spyware. Can I safely delete it and how? Thank you for all of your help.

[Crustyoldbloke]

Hello again Kirk

You are quite right about the R1 entries, in fact when I looked at your first log, I wondered why it was not present; it normally is with Aurora, but this one keep changing. Anyway, here we go with round two.

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

Rescan with HijackThis. Close all programmes leaving only HijackThis running. Place a checkmark against the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

Click on Fix Checked when finished and exit HijackThis.

Post back a fresh HijackThis log and I will take another look.

Edited by Crustyoldbloke, 09 August 2005 - 01:33 AM.

[Kirk Callaway]

Greetings Crustyoldbloke!

Here is my HJT scan after completing your instructions:

Logfile of HijackThis v1.99.1
Scan saved at 6:35:11 PM, on 8/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Caere\OmniPagePro80\opware32.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Documents and Settings\Kirk Callaway\Desktop\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [OmniPage] C:\Program Files\Caere\OmniPagePro80\opware32.exe
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\WebCam Control\CAMTRAY.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m14: C:\Program Files\Modern Age Books\Vbook\NPVbok32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - http://support.fasta...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse....iveX/winrep.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/p...13/invinstl.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123247815202
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://131.204.99.25...sCamControl.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral....bs/pmupdate.exe
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse....eX/FileXfer.cab
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/p...12/invinstl.exe
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

I also remembered last night that I had not sent you my Ewido scan. Here it is. It was done before I did your latest fix.:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:13:04 PM, 8/8/2005
+ Report-Checksum: 61FB9192

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
C:\WINDOWS\cpbrkpie.ocx -> Spyware.Coupon : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq374.tmp -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq394.tmp -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq395.tmp -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq396.tmp -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq397.tmp -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq398.tmp -> Spyware.Cookie.Trafficvenue : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3A1.tmp -> Spyware.Cookie.Specificpop : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3A2.tmp -> Spyware.Cookie.Specificpop : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3A3.tmp -> Spyware.Cookie.Specificpop : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3B3.tmp -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3B4.tmp -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3FC.tmp -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3FD.tmp -> Spyware.Cookie.Bfast : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3FE.tmp -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq400.tmp -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq402.tmp -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq403.tmp -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq404.tmp -> Spyware.Cookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq405.tmp -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq406.tmp -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq408.tmp -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq40A.tmp -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3FA.tmp -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq3FB.tmp -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq40B.tmp -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq40C.tmp -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq410.tmp -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq411.tmp -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\All Users\Application Data\Authentium\Curtains150\Quarantine\Quarantine\ppq412.tmp -> Spyware.Cookie.Bridgetrack : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Local Settings\Temp\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0E.dat/files\wtvh.dll -> Spyware.WildTangent : Error during cleaning
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Trafficvenue : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@-1shz2prbmdj6wvny-1sez2pra2dj6wjnycpdpeaow-1dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlyenc5ilowmdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjkyumcpsgpamdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjnyapc5cepw6dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlyqhcpkhog2dj6x9ny-1seq-2-2.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@-1shz2prbmdj6wvny-1sez2pra2dj6wjny-1ndpccow2dj6x9ny-1seq-2-2.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjkycgdzgbogqdj6x9ny-1seq-2-2.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjliaocjeepqidj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjk4clczmfpg6dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wfkiomczseogudj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@y-1shz2prbmdj6wvny-1sez2pra2dj6wjkyepazwfoaydj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@a-1shz2prbmdj6wvny-1sez2pra2dj6wfkispczmgqq-1dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@ivwbox[1].txt -> Spyware.Cookie.Ivwbox : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][3].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Bpath : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][1].txt -> Spyware.Cookie.Epilot : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk callaway@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][3].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Kirk Callaway\Cookies\kirk [email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\50E832C7-5288-4F62-B0C6-5108C8\9310DF82-188D-4C52-8AD8-7000A7 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\5A923C56-2484-4F4A-A37C-C2E3DC\073BFFEF-6B2E-431F-8B82-3E16E7 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\3DF2B868-DD77-421B-A70E-2E0EA1\4E25368B-E3EA-46D2-8E12-3FFFC8 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\9FA820A6-9CAF-4009-8C4B-8C0A41\AF18E6B4-EED4-4504-9E76-4D1881 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\07FD11AA-D8CE-4FC7-BD5A-6CFC6A\9DD77C29-9DAB-4EE8-9194-D5DA89 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\E495DC9C-8BCB-4D48-A360-DCE30E\E5077169-F182-4BBA-BB73-F3EEAE -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\6ADD59C5-0643-45B3-9BCD-07DCDF\D301B8A8-784E-4CCF-8634-772DB6 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\2A83E60B-8A0F-42AF-86A1-57689C\C1763219-CF49-4A78-AB0D-58B36C -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\089D170D-8D8C-4DB9-83FE-429B61\8FC020ED-EDB0-43A7-BEA1-E81D0A -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\E4EDA2EC-4636-4565-8472-82CC00\6A489A66-9074-40DD-A690-5D9F0B -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\762E0507-C0A6-4CFA-83CB-86B77C\F03CC673-927E-4822-B405-897AC8 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\3BE1213D-8ADF-41B7-A541-3ED46C\9904B881-7C57-4A27-9AB6-6DA266 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\0623D86C-6670-4F5C-B1A3-58AFA9\387DDA53-FDE1-4345-8F9B-25C2B4 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\FF130481-AD0F-4CDB-BAF3-E6579D\856ED68E-2ABC-47EF-98DC-572523 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\9D102EAA-D862-4FEF-A481-E7B55A\469C8BA4-867E-4DEA-81FC-C8C537 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\693D41E8-36BC-4A55-A2B3-6A37B4\033B2457-C5E4-4314-836E-26370C -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\A62FEBF0-26C2-474D-84FC-F5C43F\869AC100-504F-4F7C-A63F-2D5066 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\3C0C49C4-755B-451F-9ED0-F9D68E\35C30E73-7D81-497F-86FA-9F1423 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\66FD3BB0-0D90-47B9-9D5A-C18DDF\6AEC5ADC-0446-4429-B90A-CF8041 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\2F57C465-10BA-4AD1-B626-5B3F47\7EF8A278-2E71-469D-A4ED-4EB919 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\E33D4B3E-1C36-48B7-B386-B71612\806AE72D-F338-4785-B37E-38D8E3 -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\88FECDF6-2538-472E-91E9-13A904\24C518F2-A162-4806-A500-562154 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\EF412B87-E000-4A8C-B18D-FEF5DF\3606B1D1-D87E-42D7-934A-7135FE -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\A6AFCD68-2F8D-4C6E-9630-F67A43\AADE6D42-B511-4518-A74D-02C25E -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\FF1111C9-1468-4073-8912-C285D9\D80EA6BB-DD31-4196-95C8-5D404C -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\A602401D-7A7A-4C6E-BB25-48A8E4\567A0DE4-C13B-46A8-AA27-5EDF68 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1062\A0099644.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1062\A0099430.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1062\A0099431.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1062\A0099634.dll -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1062\A0099642.EXE -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1062\A0099645.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1062\A0099653.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1063\A0099676.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1063\A0099684.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1063\A0099685.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1063\A0099686.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1063\A0099687.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1042\A0091409.exe -> TrojanDownloader.TSUpdate.j : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096744.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096745.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096761.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096762.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096763.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096764.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096765.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096766.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096767.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096768.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096769.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096770.dll -> TrojanDownloader.Lastad.h : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096778.EXE -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096793.EXE -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096794.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1049\A0096796.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1050\A0096797.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1059\A0097190.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1059\A0097215.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1059\A0097216.EXE -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1046\A0096510.exe -> TrojanDownloader.TSUpdate.l : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1046\A0096511.exe -> TrojanDownloader.TSUpdate.j : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1046\A0096513.exe -> Spyware.Xupiter : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1047\A0096570.exe -> TrojanDropper.Small.aaq : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1047\A0096572.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1047\A0096573.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1048\A0096709.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1048\A0096712.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1048\A0096733.EXE -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP1048\A0096734.exe -> Adware.BetterInternet : Cleaned with backup
C:\installer_MARKETING35.exe -> TrojanDownloader.Adload.a : Cleaned with backup


::Report End

I would say we are making progress. My latest scan since 24 hours ago, only revealed one problem:"Transponder.ABetterInternet" which MS Antispyware found in "c:\documentsandsettings\kirk callaway\local settings\temp
drtemp". Again, thank you for your help.

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one.

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one spyware detector/prevention programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-Virus updated.

Happy safe surfing Kirk!

[Kirk Callaway]

I wanted to thank you for your generous time and assistance. So far, my computer is clean after three days and numerous scans. Hopefully, I can keep it that way. If not, I'll be back. Take care of yourself.

Best Regards.

[Crustyoldbloke]

You are very welcome.

I will leave this thread open for a few days in case of misfortune.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.