[unknown error]

Logfile of HijackThis v1.99.1
Scan saved at 05:12:25, on 08/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\VPN.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\etb\pokapoka62.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\windows\system32\cntugd.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iolo\System Mechanic 5\SysMech5.exe
C:\Program Files\Teamspeak2_RC2\TeamSpeak.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Wayne\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://adsonwww.com/...L?zone=enternet
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [VIEW POINT DRIVERS] phqghum.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VIRIT LITE MONITOR] C:\VEXPLITE\MONLITE.EXE
O4 - HKLM\..\Run: [System service62] C:\WINDOWS\etb\pokapoka62.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [svqvlk] c:\windows\system32\cntugd.exe r
O4 - HKLM\..\RunServices: [VIEW POINT DRIVERS] phqghum.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 5\PopupStopper.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: Big Shot Roulette TM by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120119781890
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zone...ctor/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF33E3EB-ED6E-46F8-AA69-113FC949423A}: NameServer = 194.74.65.69 194.72.9.34
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VPNonDemand - Unknown owner - C:\WINDOWS\VPN.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Im pretty sure [F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe] is a trojan: http://www.processli...ory/files/nail/

[Advertisements]

Hello, my name is Kat and I will be helping you! Please either print these instructions, or save them to a Notepad file on your desktop. Part of the fix will require you to be in Safe Mode, and you will be unable to access the internet at that time!


First:
Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")
• Exit ewido. DO NOT scan yet.

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Please download this file: Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open ewido and do a scan of your system.

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now as the action.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Now run HijackThis, click Scan, and place a checkmark next to each of the following items:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [svqvlk] c:\windows\system32\cntugd.exe r

Close all open windows except for HJT, then click the Fix Checked button. Close HJT.
NOTE: The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always in in a single letter r.

Locate and delete the following File in BOLD:
c:\windows\system32\cntugd.exe (or whatever the name may have changed to, as noted above).

Finally, restart your computer in normal mode and please post a new HijackThis log, as well as the report log from the Ewido scan by using Add Reply

There will be a few more steps we'll need to take after this!!

[Kat]

Hello, my name is Kat and I will be helping you! Please either print these instructions, or save them to a Notepad file on your desktop. Part of the fix will require you to be in Safe Mode, and you will be unable to access the internet at that time!


First:
Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")
• Exit ewido. DO NOT scan yet.

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Please download this file: Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open ewido and do a scan of your system.

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now as the action.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Now run HijackThis, click Scan, and place a checkmark next to each of the following items:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [svqvlk] c:\windows\system32\cntugd.exe r

Close all open windows except for HJT, then click the Fix Checked button. Close HJT.
NOTE: The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always in in a single letter r.

Locate and delete the following File in BOLD:
c:\windows\system32\cntugd.exe (or whatever the name may have changed to, as noted above).

Finally, restart your computer in normal mode and please post a new HijackThis log, as well as the report log from the Ewido scan by using Add Reply

There will be a few more steps we'll need to take after this!!

[unknown error]

Ok I have finished the steps you said to do. Everything looks ok right now so lets move on! Thanks for helping!

Ewidos scan file:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 01:51:28, 09/08/2005
+ Report-Checksum: 3A5817E4

+ Scan result:

HKLM\SOFTWARE\motoin -> Spyware.Delfin : Cleaned with backup
HKU\.DEFAULT\Software\Mvu -> Spyware.Delfin : Cleaned with backup
HKU\S-1-5-18\Software\Mvu -> Spyware.Delfin : Cleaned with backup
[788] c:\windows\system32\bzxjhv.exe -> Adware.BetterInternet : Cleaned with backup
C:\Documents and Settings\LocalService\Cookies\system@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\LocalService\Cookies\[email protected][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\LocalService\Cookies\system@ysbweb[1].txt -> Spyware.Cookie.Ysbweb : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3UB313IJ\0006_regular[1].cab/istactivex.dll -> TrojanDownloader.IstBar : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3UB313IJ\signup_r4_c2[1].gif/ransy.reg -> Trojan.WinREG.LowZones.f : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3UB313IJ\signup_r4_c2[1].gif/rany.reg -> Trojan.WinREG.LowZones.f : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3UB313IJ\silent_setup[1].exe -> Spyware.EliteBar : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3UB313IJ\ysb_regular[2].cab/ysbactivex.dll -> TrojanDownloader.IstBar : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\ESTYMMWJ\default[1].cab/games.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\ESTYMMWJ\signup_r5_c1[1].gif/ra.reg -> Trojan.WinREG.LowZones.f : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\ESTYMMWJ\tbd_web[1].htm -> Not-A-Virus.Exploit.HTML.CodeBaseExec : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\VX1V7YJ3\fo[1].exe -> Backdoor.SdBot.aad : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\VX1V7YJ3\joysaver[1].cab/m67m.ocx -> Spyware.MediaMotor : Cleaned with backup
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\VX1V7YJ3\MediaTicketsInstaller[2].cab/MediaTicketsInstaller.ocx -> Spyware.MediaTickets : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\[email protected][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@casalemedia[1].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\[email protected][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\[email protected][2].txt -> Spyware.Cookie.Sexcounter : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@revenue[1].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\[email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Wayne\Cookies\wayne@sextracker[1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Wayne\Local Settings\Temp\69E.tmp\thnall1ac.exe -> Adware.BetterInternet : Cleaned with backup
C:\Documents and Settings\Wayne\Local Settings\Temporary Internet Files\Content.IE5\KFEJSXSZ\ysb_regular[1].cab/ysbactivex.dll -> TrojanDownloader.IstBar : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\0195E4C7-224C-42B3-BDCD-683F0B\10FF8DBD-15D1-4B1F-8C1C-064DC0 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\30772DD2-8835-4C68-8AF4-686B57\6962DFD6-ADD1-49F0-97D9-43F6F4 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\38196601-2B0C-4005-9426-4EE128\3D5899D6-712B-4193-A07F-0F319E -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\CD454738-84EC-48B8-9218-1FF47D\24AFA126-57B6-40A1-AC63-CBDEF6 -> Adware.BetterInternet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\D516D2C7-6A14-46D4-81C8-E911AE\D63E3993-DE4F-41AB-AA9D-48EF98 -> Adware.SAHA : Cleaned with backup
C:\WINDOWS\etb\pokapoka62.exe -> Spyware.EliteBar : Cleaned with backup
C:\WINDOWS\etb\xud_62.dll -> Spyware.EliteBar : Cleaned with backup
C:\WINDOWS\il.bat -> Trojan.Zapchast : Cleaned with backup
C:\WINDOWS\jkgrminpcb.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\lfhrpu.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\ra.reg -> Trojan.WinREG.LowZones.f : Cleaned with backup
C:\WINDOWS\ransy.reg -> Trojan.WinREG.LowZones.f : Cleaned with backup
C:\WINDOWS\system32\bzxjhv.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\dpyqovn.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\f3PSSavr.scr -> Spyware.MyWebSearch : Cleaned with backup
C:\WINDOWS\system32\heufmf.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\hkjovk.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\mondrv.sys -> Trojan.Rootkit.Agent.ae : Cleaned with backup
C:\WINDOWS\system32\mxqpph.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\rxcqar.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\zqtrnf.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\zzeogg.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\VPN.exe -> Backdoor.SdBot.aad : Cleaned with backup
C:\WINDOWS\y.bat -> Trojan.Zapchast : Cleaned with backup


::Report End

Hijack this:

Logfile of HijackThis v1.99.1
Scan saved at 02:05:47, on 09/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
c:\windows\system32\nfetnv.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Teamspeak2_RC2\TeamSpeak.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Wayne\Local Settings\Temp\Temporary Directory 8 for hijackthis.zip\HijackThis.exe
C:\Documents and Settings\Wayne\Local Settings\Temp\Temporary Directory 9 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [VIEW POINT DRIVERS] phqghum.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VIRIT LITE MONITOR] C:\VEXPLITE\MONLITE.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [rovhyd] c:\windows\system32\nfetnv.exe r
O4 - HKLM\..\RunServices: [VIEW POINT DRIVERS] phqghum.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 5\PopupStopper.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Big Shot Roulette TM by pogo - http://game1.pogo.co...e-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.co...m-ob-assets.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120119781890
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zone...ctor/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BF33E3EB-ED6E-46F8-AA69-113FC949423A}: NameServer = 194.74.65.69 194.72.9.34
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VPNonDemand - Unknown owner - C:\WINDOWS\VPN.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

He couldnt delete:
c:\windows\system32\cntugd.exe (or whatever the name may have changed to, as noted above). he said it kept coming back as a different name.

Edited by unknown error, 08 August 2005 - 07:07 PM.

[Kat]

Please download the Killbox.
Unzip it to the desktop but do NOT run it yet.

• Then please reboot into Safe Mode by restarting your computer and pressing F8 as your computer is booting up. Then select the Safe Mode option.
• Once in Safe Mode, please run Killbox.
• Select "Delete on Reboot".
• Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:
  

  C:\Windows\System32\phqghum.exe
  C:\Windows\System32\nfetnv.exe

• Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
• Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

After you reboot at the end, please post another HijackThis log here for review, and let me know how things are running now.

[Kat]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.