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Winzip v9 problem


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#1
Rukiddin

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Has anyone found the same problem found when using Winzip v9 on a Windows 2000 Pro PC? Please see the steps taken below:

- right-click on a file (in my test, file was 642KB)
- select "Add to Zip file..."
- click on the "New..." button
- select to save in "Floppy (A:)"
- save the file name
- then click on the "OK" button
After this Winzip hangs up and cannot be stopped, must reboot PC.

I have changed the following:
- click on "Options / Configuration..."
- select folders tab
- ensured that the check mark is on "User for removable media only"
This has not fixed the problem.

Anyone have any other suggestions?
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#2
dsenette

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does it work if you zip it to your computer then move it to the floppy?
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#3
Rukiddin

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Yes, creating the file, then copying it (via Windows Explorer) works. However, this customer finds this solution unsatisfactory, as this was not required in Winzip v8.

Unfortunately, I am dealing with an older customer that has been "always doing it this way" and is very adverse to change.

Any other suggestions???
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#4
dsenette

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well...that question was more directed to testing the floppy drive....any problems with going back to the older version?
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#5
Rukiddin

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Unfortunately, we cannot back rev the software, as it was rolled out corporation wide.

Thanks...
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