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DrWatson Postmortem Debugger


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#1
jadavault

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I was recently logged onto my Etrade account through IE explorer using windows XP and the program was forced to close because of a 'DrWatson Postmortem Debugger' issue. I installed HiJackThis and here is the log:

O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\USB SBAudigy2 NX\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\USB SBAudigy2 NX\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....119/CTSUEng.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15008/CTPID.cab

Any Assistance is appreciated!

Jon DaVault
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#2
coachwife6

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Please post the entire log. <_<
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#3
odoyle rulez

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I just encountered this problem after installing what i thought was a photoshop plugin I downloaded through P2P. Try going back to a previous restore point in system restore before this happened. That fixed it for me. If that doesnt work then download some anti spyware software. The best i have ever used is called ad-aware. You can pick this up for free at www.lavasoft.de. They have a professional version you can pay for but the free one works fine. If none of this helps then you can always turn dr watson off.

goto,start,run,type regedit
tha follow the route listed here
Hive: HKEY_LOCAL_MACHINE
Key: SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug
Name: Auto
Type: REG_DWORD
Value: 0 disable
Value: 1 enable

make a back up of the registry in edit than click export before making changes.

making changes to wrong things in regedit will cause computer to be unbootable so put back ups in easy to find folder from safe mode.

If none of this helps refer to this thread.
http://www.geekstogo...topic=4613&st=0
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#4
odoyle rulez

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Disregard what I wrote before. I thought it was gone through system restore but it was not.

I ended up deleting the regestry key instead and now everything is fine.
Heres the microsoft support page with the instructions I posted above.
http://support.micro...kb;EN-US;188296
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#5
odoyle rulez

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Im on a roll. Wrong link again^^^^^^^^^^^^^^^^^^

http://support.micro...kb;EN-US;188296
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#6
coachwife6

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Hi OR. When I asked for the entire log, I meant that I need the entire Hijack This log. It should have what machine you are working on, etc., and the date and time you did the scan. Until we get that, we can't work on your problem. Sorry for the confusion. <_<
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