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itunes error has occured and needs to close


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#1
croberts_12

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I know people have been getting this problem forever and I am hoping someone has a solution. I am extremely new to this site so please just try to put me in the right direction.

I am trying to pull up itunes and it says that an error has occured and needs to close, & I need to update my ipod. Do i have some sort of virus that i need to get rid of? Help please.
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#2
starjax

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what version of itunes are you running?
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#3
croberts_12

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what version of itunes are you running?

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im running 4.9. I think i was running an earlier version but i reloaded it today to resolve the problem and i am getting the same thing.
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#4
starjax

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what are your system specs?

also how about booting into safe mode and trying to launch itunes to see what happens...
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#5
croberts_12

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what are your system specs?

also how about booting into safe mode and trying to launch itunes to see what happens...

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windows media center edition. I will try booting in safe mode. But will that fix the problem when i am not in safe mode?
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#6
starjax

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no, but it will tell us more about its behavior and what could be interfering with it.
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#7
croberts_12

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no, but it will tell us more about its behavior and what could be interfering with it.

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allright i am struggling with this. I cant find how to boot it in safe mode. I tried going into the boot menu and am not finding it. :tazz:
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#8
croberts_12

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yeah i still cant figure it out on this computer. I struggle.
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