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Lost drivers and graphics Where do I find them?

#1 whatshername

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Posted 08 August 2005 - 03:20 PM

Okay, since finally being able to reformat my pc (hp pavilion 4533) I did not save the drivers information (didn't know what exactly what to do there), now I have lost them and I am having a hard time searching them on the internet. I cannot locate any identifing information on the motherboard to figure out which numbers would direct me to the manual. I am not sure where on the motherboard to look. There are TONS of numbers and codes.

My 2 biggest problems...

1 -- No sound. My pc came with a Rockwell 56k data and fax modem. AKA "Riptide" Internal modem/sound card combination. (by, SMART Modular Technologies, INC, model #90079) I need the driver for this. Any suggestions where to look for it? I've done several searches with no results, and no it is not listed at hp.

2 -- No color. I was searching for my motherboard information to try to find out what I needed here. All I think I know is 'Graphics Driver'.

Any and all suggestions and help will be appreciated!!

I am running OS win98se with an AMD-K6 3D processor I believe its speed is 350?

#2 Tyger

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Posted 08 August 2005 - 03:49 PM

They're in the OS independant part of the download section

http://h10025.www1.hp.com/ewfrf/wc/softwar...us&dlc=en&os=54

since they're the same for all OSes. HP is actually pretty good when it comes to software support for older models but you have to hunt around a bit.

#3 whatshername

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Posted 08 August 2005 - 07:38 PM

THANK YOU TYGER!!!!!!!

I have my sound and original modem back. I do have a second modem though, so that really wasn't too much of a concern. But the sound is BACK!!! THANK YOU!!!

However, the graphics download did not work. I get a message that says..."No files found. You may not be using SiS Video Driver No action performed"

Whatever I had before the reformat is gone now. I do not have the disks that came with this pc, it was given to me from a friend.

Do you or anyone know what or where I need to look for the motherboard numbers to put into a search to find the manual, so that I can find out what driver I need to fix my color and pixels? There was some on a sticker with a barcode, but it turned up with no results.

#4 Tyger

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Posted 08 August 2005 - 10:02 PM

So you'll probably need to look for the display adapter, it's probably about an inch square, near the video connection, for the right part number and mfr. name. Then either find it on the HP site or go to the device mfrs. website. Yeah, HP and Compaq are pretty bad about making the "same" model with different parts.

#5 whatshername

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Posted 09 August 2005 - 09:04 AM

Once again, THANK YOU TYGER!!!!!!

I thought that was the adapter, but I was not sure. I have my color back too. For now all seems to be working back to normal!

Thank you for all your help. I could not have done it without you!!!

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