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Spy Sheriff [RESOLVED]


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#1
joekit

joekit

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I have those red X's in the notification area of the taskbar and cannot get rid of them. ;) They are very annoying. I had the background change but the spyware removal programs got that. So, thanks in advance for your help





Logfile of HijackThis v1.99.1
Scan saved at 5:11:39 PM, on 8/8/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\winstall.exe
C:\winstall.exe
C:\Program Files\wmconnecta\wwm.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\My Downloads\Programs\Removal Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lds.org/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [aupd] C:\WINDOWS\System32\symcsvc.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123195487088
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123545045938
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8A48BAE7-F2CB-49CC-8693-D870E4CB4EFB}: NameServer = 205.188.146.145
O21 - SSODL: Adobe Acrobat 5.0 - {C66F50B2-70F3-15CE-381E-B6D11F9B4FBD} - c:\program files\adobe\acrobat 5.0\reader\winzcyup32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Indexing Service (cisvc) - Unknown owner - C:\WINDOWS\System32\cisvc.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe




---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:08:25 PM, 8/8/2005
+ Report-Checksum: F57CC1E7

+ Scan result:

C:\Documents and Settings\Joseph\Cookies\joseph@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup


::Report End




Thanks Again, :tazz:
Joe
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#2
greyknight17

greyknight17

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Hi Joe and welcome to GTG.

Please read this topic and follow the steps outlined there. You must install XP SP1a (hold off on SP2 until your computer is cleaned up) before we can proceed any further. Without it you are wide open to many security attacks. Post a new HijackThis log when you are ready.
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#3
joekit

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I did the Windows SP1 Update and repeated the steps in the "Read this first" section and here is the hack this log and Ewido.


Logfile of HijackThis v1.99.1
Scan saved at 11:16:58 AM, on 8/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\winstall.exe
C:\winstall.exe
C:\Program Files\wmconnecta\wwm.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Downloads\Programs\Removal Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lds.org/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [aupd] C:\WINDOWS\System32\symcsvc.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123195487088
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123545045938
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8A48BAE7-F2CB-49CC-8693-D870E4CB4EFB}: NameServer = 205.188.146.145
O21 - SSODL: Adobe Acrobat 5.0 - {C66F50B2-70F3-15CE-381E-B6D11F9B4FBD} - c:\program files\adobe\acrobat 5.0\reader\winzcyup32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe



---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:30:50 AM, 8/9/2005
+ Report-Checksum: 420410DE

+ Scan result:

C:\Documents and Settings\Joseph\Cookies\joseph@statcounter[2].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Joseph\Cookies\joseph@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup


::Report End



Thanks,
Joe
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#4
greyknight17

greyknight17

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Let's get this cleaned up :tazz:

Download smitRem at http://noahdfear.gee.../click.php?id=1 and save the file to your desktop.

Please download Ewido Security Suite at http://www.ewido.net/en/download/ and read the Ewido setup instructions at http://rstones12.gee.../ewidosetup.htm. Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow the download and setup instructions at http://rstones12.gee...areSE_setup.htm. Otherwise, check for updates. Don't run it yet!

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKCU\..\Run: [aupd] C:\WINDOWS\System32\symcsvc.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SNInstall] C:\winstall.exe


Run the smitRem.exe tool you downloaded earlier. Follow the prompts on the screen. Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Delete this file if found -> C:\WINDOWS\System32\symcsvc.exe

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:

* Click on scanner.
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with ewido it is finding cases of false positives.
* You will need to step through the process of cleaning files one-by-one.
* If Ewido detects a file you KNOW to be legitimate, select none as the action.
* Do NOT select 'Perform action on all infections'.
* If you are unsure of any entry found, select none for now.
* When the scan is finished, click the Save report button at the bottom of the screen.
* Save the report to your desktop.

Close Ewido.

Next go to Control Panel->Display->Desktop->Customize Desktop->Web-> Uncheck 'Security Info' if present.

Reboot back into Windows and go to http://www.pandasoft...n_principal.htm to do a full system scan. Make sure the autoclean box is checked. Save the scan log.

Post the HijackThis, Ewido, smitfiles.txt and Panda logs.
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#5
joekit

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I did all of that and the Red X's are now gone. I could not find the file C:\WINDOWS\System32\symcsvc.exe, but it is working great. here are the logs:


Logfile of HijackThis v1.99.1
Scan saved at 4:40:06 PM, on 8/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\My Downloads\Programs\Removal Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lds.org/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123195487088
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123545045938
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O21 - SSODL: Adobe Acrobat 5.0 - {C66F50B2-70F3-15CE-381E-B6D11F9B4FBD} - c:\program files\adobe\acrobat 5.0\reader\winzcyup32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:30:18 PM, 8/9/2005
+ Report-Checksum: 2B210071

+ Scan result:

No infected objects found.


::Report End



smitRem log file
version 2.3

by noahdfear

The current date is: Tue 08/09/2005
The current time is: 16:41:00.62

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~

Install.dat


~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~

winstall.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! ;)



:tazz: I could not get panda scan to work, It starts scanning, gets a part(~10-15%) scanned and then all IE windows mysteriously close.


Thanks again for your help,
Joe


(Is it all now clean and should I go and get SP2 update?)
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#6
greyknight17

greyknight17

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Hi Joe, I want you to test something out here since Panda doesn't seem to work.

Disable/Close your antivirus program now. Make sure you don't open or run any programs (out of the ordinary at least, like attachments or new files you downloaded online) since your real time protection is now turned OFF. I want you to go back to the Panda site and run the scan. See if it still freezes around that 10% or 15% area.

Make sure you enable back the antivirus protection immediately after this is all done or just restart and it should run by itself again.

.....before I forget to answer your question :tazz:....

Yes, your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Just test out Panda for me. You may install SP2 now if you wish ;)
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#7
greyknight17

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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