Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unknown Spyware Infection [RESOLVED]


  • This topic is locked This topic is locked

#1
schiesa1

schiesa1

    Member

  • Member
  • PipPip
  • 10 posts
Hi,

I've recently got windows xp with my new computer, and even though i installed a firewall before i connected to the web, my computer is constantly referred to advertising sites when i'm browsing (e.g. typing www.foofighters.com took me to a site called something along the lines of netster.com, or something like that). Also, my firewall tells me it has blocked 1977 access attempts in the past 4 days. When i first installed xp, i didn't have a firewall, and was constantly getting messages saying that i had critical errors in my registry and that i needed to go to some site to fix them, where they then tried to charge ~£30. I've downloaded every programme you suggested, and it has found a few things, but the problems persist. Do you have any ideas at all, because i'm at a loss as to what to do.
I've enclosed a hijackthis file.

Any help would be greatly appreciated thanks!

Logfile of HijackThis v1.99.1
Scan saved at 02:03:42, on 09/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Windows dat SiS] Windat.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKLM\..\RunServices: [Windows dat SiS] Windat.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B60ED5AD-E177-4C47-AAAF-94299AADC1D5}: NameServer = 212.67.96.129 212.67.120.148
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • 0

Advertisements


#2
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Hi schiesa1 and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. Go to Geeks to Go
. Click on My Controls at the top right hand corner of the window. (make sure you have signed in first)
. In the left hand column, click "View Topics"
. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
  • First we need to make all files and folders VISIBLE:
    • Go to start>control panel>folder options>view (tab)
    • Choose to "show hidden files and folders,"
    • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
    • Close the window with ok
  • Please RUN HijackThis.
    . Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    O4 - HKLM\..\Run: [Windows dat SiS] Windat.exe
    O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
    O4 - HKLM\..\RunServices: [Windows dat SiS] Windat.exe


  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.

  • Reboot Your System in Safe Mode

    How to use the F8 method to Start Your Computer in Safe Mode
    • Restart the computer.
    • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
    • Use the arrow keys to select the Safe mode menu item
    • Press Enter.
  • Using Windows Explorer, locate the following files/folders, and DELETE them (if they are present):

    Windat.exe<==You will have to do a search for this one
    C:\Program Files\AdwareAlert<===Folder

  • Exit Explorer, and REBOOT BACK INTO NORMAL MODE

  • Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.
Regards,

Trevuren

  • 0

#3
schiesa1

schiesa1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Hi there.

Thanks for your help so far. I've done everything you said and made myself a new log, which is posted below.

Thanks again

Logfile of HijackThis v1.99.1
Scan saved at 12:48:28, on 09/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • 0

#4
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures.

Trevuren
  • 0

#5
schiesa1

schiesa1

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Hey.

Everything seems to be running smoothly i think!

Cheers for the help, it's been driving me nuts.


Scott
  • 0

#6
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

3. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
  • Right-click "My Computer", and then left click "Properties".
  • Left click on "System Restore Tab"
  • Check box beside "Turn Off System Restore"
  • Left click on "Apply"
TO ENABLE SYSTEM RESTORE
  • Remove check mark from "Turn Off System Restore"
  • Click on "Apply"
Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

  • 0

#7
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP