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Your my last and final hope before total format! [CLOSED]


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#31
Rawe

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Let's do another Kaspersky scan..

Please do an online scan with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Standard
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This program will start to scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
- Rawe :tazz:
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#32
Neo-VII

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-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Friday, August 12, 2005 10:05:24
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 12/08/2005
Kaspersky Anti-Virus database records: 134884
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 75024
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 2464 sec
No malware has been detected. The sections that have been scanned are CLEAN.

Scan process completed.
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#33
Rawe

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Well, there's no malware on the system. Can you post the following;
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on the button "Save list"
  • Copy and paste the List from the notebook onto your post
- Rawe :tazz:
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#34
Neo-VII

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3DMark05
Ad-Aware SE Plus
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Download Manager 1.2 (Remove Only)
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 7.0
ASUS Display Drivers
ASUS SmartDoctor
Battlefield 2™
Cheating-Death 4.25.0
CleanUp!
ComcastSUPPORT
Creative CD Burner Drive Update
Creative MediaSource
Creative MediaSource CD-ROM Burner Plugin
Creative System Information
dBpowerAMP Music Converter
DH Driver Cleaner Professional Edition
DivX
DivX Player
DriverGuide Toolkit
Earth's Special Forces Beta 1.1
EAX Unified
ESF Beta
ESF Beta 1.2 Full
ESF Beta 1.2.1 Patch
EVEREST Home Edition v2.01
EverQuest
EverQuest: Planes of Power
EverQuest: Shadows of Luclin
EverQuest: SOV
ewido security suite
Feature Showcase Demo
Firearms 3.0
GameSpy Arcade
GameSpy Software
Half-Life® 2
Half-Life: Opposing Force
Half-Life: Opposing Force Online
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
InterActual Player
J2SE Runtime Environment 5.0 Update 4
Kaspersky On-line Scanner
Kazaa Lite Resurrection 0.0.7
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Macromedia Shockwave Player
Magelo Update
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft AntiSpyware
Microsoft Data Access Components KB870669
Microsoft Halo
Microsoft Plus! for Windows XP
Microsoft Windows Journal Viewer
MSN Gaming Zone
MSN Music Assistant
MUSICMATCH Jukebox
Natural Selection 3.0
Nero OEM
Norton SystemWorks 2003
Norton WMI Update
NVIDIA Drivers
Panda ActiveScan
PCMark04
PlanetSide
PowerDVD
QuickTime
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB903235)
Shockwave
SideWinder Game Voice
Sierra Utilities
SiSoftware Sandra 2002 Standard
Sound Blaster Audigy 2 ZS
SoundMAX
Spy Sweeper
Spybot - Search & Destroy 1.4
SpywareBlaster v3.4
Star Wars Republic Commando
Steam
TeamSpeak 2 RC2
The Battle Grounds
The Mystery of Veggie Island
TrojanHunter 4.2
TuneUp Utilities 2004
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
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#35
Rawe

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Where's your Anti-virus software? Firewall?

I suggest you to uninstall this software;

Kaspersky On-line Scanner
HijackThis 1.99.1
Microsoft AntiSpyware (Beta software -- not recommended. Has some slight bugs and problems on removing some of the malware out there.)
TrojanHunter 4.2
Panda ActiveScan
Spy Sweeper
ewido security suite


Keep;

Spybot - Search & Destroy 1.4
SpywareBlaster v3.4
Ad-Aware SE Plus


(Launch your AdWatch too)

What you NEED to get;
  • AntiVirus Program <= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kaspersky, this is a must have.
Otherwise your PC will be infected again after couple days surfing..
  • More Secure Browser <= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox.
Unfortunately, IE has some serious issues on the security and it has bad vulnerablities. Get Firefox..This is must have, if you won't get it, your PC will be in DANGER.

Here's some tips for future to prevent spyware;

Few more good tools;
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
And for little more ideas, see this article;

So how did I get infected in the first place? (My favourite)

How is the system running?

(Remember to keep Microsoft updates up-to-date, your PC will not be much of a use for you if you don't.)

- Rawe :tazz:

Edited by Rawe, 13 August 2005 - 05:09 AM.

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#36
Neo-VII

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I have Norton 2003 on my hardrive. Its been shut down for these scans. I have a linksys hard wire router that also has a "firewall"
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#37
Rawe

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Ok. Be sure to use your Norton version. (would be good to make sure it's updated.)

Make sure you look at the Anti-malware solutions there.. And uninstall unneeded software.

If you are still having problems, can you give the details and I'll ask for a trusted tech to come by and see if he has any ideas?

- Rawe :tazz:
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#38
Neo-VII

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Thanks for all you have done.
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#39
Rawe

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So you don't have any problems.. Or do you? I'd like to know. :tazz:
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#40
Neo-VII

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Lol, I promise I'll let you know as soon as I run all my games on the system again. Atm though its late here, I wil let you know asap though.
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#41
Rawe

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Oh, I forgot to say.. Rehide the hidden files option you modified earlier. (It's recommended.. Your choise though.)
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#42
Neo-VII

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KK, sorry it took me a while. Left town for a wedding and came back. My gaming is still sluggish. I still have to put all BF 2 settings on low. Web page scrolling is still slow as well. I have Zonelabs now, it caused a riot with my windows SP 2 firewall. I turned off the windows firewall now so Zonelabs could do its job. Adware- dectects programs trying to install themselves and requests if I want to block them... I block them and somehow the programs still install themselves. Nail.exe kept trying to be installed even though zone alarm is on my hardrive. It forced Adwatch to lock up evey time I blocked it..... Its not looking pretty atm.

Edited by Neo-VII, 15 August 2005 - 06:03 AM.

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#43
Rawe

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Can you post a fresh HiJackThis log..
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#44
Neo-VII

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Logfile of HijackThis v1.99.1
Scan saved at 10:19:36 AM, on 8/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSCNo.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
E:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
E:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
E:\progra~1\steam\steam.exe
E:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Lee\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: 3DNA Toolbar - {2ECB7FB2-0333-416F-92FD-4904AD49252B} - C:\WINDOWS\system32\3DNATO~1.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [CTSysVol] E:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] E:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [myziju] c:\windows\system32\zjpekav.exe r
O4 - HKLM\..\Run: [rmwfkq] c:\windows\system32\jfhkaer.exe r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Steam] "e:\progra~1\steam\steam.exe" -silent
O4 - HKCU\..\Run: [ASUS SmartDoctor] E:\Program Files\ASUS\SmartDoctor\\SmartDoctor.exe /start
O4 - HKCU\..\Run: [Creative MediaSource Go] E:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe /SCB
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program Files\TuneUp Utilities 2004\MemOptimizer.exe" autostart
O4 - HKCU\..\Run: [Shrkvkar] C:\WINDOWS\system32\w?nlogon.exe
O4 - HKCU\..\Run: [Wioa] C:\Program Files\cdme\teib.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: Download &All by FD - fdiectx2.htm
O8 - Extra context menu item: Download with &FD - fdiectx.htm
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative....015/CTSUEng.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative....15014/CTPID.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Speed Disk service - Symantec Corporation - E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

----------------------------------------------------------------------------------------


Also, I started having a windows crash, not allowing me to re-boot. Everything would just freeze. It seems to have stopped now, but i think you should know.
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#45
Rawe

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Epolvy trojan is back.. Please don't reboot unless I ask you to.

Please disable Spywareguard.
Double-click the red SG icon in your system tray.
Click Options.
Under General Uncheck all 3 options, then click "Save Settings"
Close Spywareguard.
We will enable in once your system is clean.

Run a scan with HiJackThis and check the following objects for removal:

O4 - HKLM\..\Run: [myziju] c:\windows\system32\zjpekav.exe r
O4 - HKLM\..\Run: [rmwfkq] c:\windows\system32\jfhkaer.exe r
O4 - HKCU\..\Run: [Shrkvkar] C:\WINDOWS\system32\w?nlogon.exe
O4 - HKCU\..\Run: [Wioa] C:\Program Files\cdme\teib.exe


Close any other open windows except for HiJackThis and click FIX CHECKED.
  • Immediately delete the following files from your system32 folder.
  • c:\windows\system32\jfhkaer.exe
    c:\windows\system32\zjpekav.exe
Delete the following files:

C:\WINDOWS\system32\w?nlogon.exe
C:\Program Files\cdme\teib.exe


Then empty recycle bin.

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
  • Save it to your desktop.
  • Double-click the new icon on your desktop (tmas-web-scan.exe)
  • It will say "Loading TrendMicro definitions".
  • Once the definitions are loaded, the program will appear to close then re-open.
  • Click "Start Scan"
  • After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.

- Rawe :tazz:
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