[GerEielts]

I have a customer with AutoCad 2005. Opening the drawing on his PC from
Sharepoint gives problems (PC hangs and must be rebooted).
Opening the same drawing from the LAN/C-drive (drawing downloaded from the
SharePoint site), is openend in AutoCad 2005 without a problem.

Client is using IE6.


Opening this drawing from the SharePoint-site using Firefox it normally opens within AutoCad, so it is obvious I have to search in the IE-settings.
Does anyone have an idea? Help is appreciated.

Ger.

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i agree that it seems to be an ie setting...but i'm not sure which.....

[dsenette]

i agree that it seems to be an ie setting...but i'm not sure which.....

[GerEielts]

Hi Dsenette,

I thought it has something to do with: Windows Explorer -> Extra -> Mapoptions -> File types -> (DWG = AutoCad) marked -> Advanced and then clear the checkbox of Opening in the same window.

But on my client machines this checkbox has been greyed-out (disabled). I dont know in which circumstances it is greyed out or in which it can be checked/unchecked.

Ger.

[dsenette]

are these clients in an active directory environment?

[GerEielts]

Yes they are....

[dsenette]

do you have GPO's set up to disallow changing stuff in ie?

[GerEielts]

No I have not

[dsenette]

hmm....it sounds like something is blocking the change(duh...they are greyed out) do you have any antivirus on these clients? specific firewalls? anything?

[GerEielts]

Honestly to say: I dont know. Whether a firewall or not on the machine with the Firefox-browser it works OK with Firefox, not with IE6.

[dsenette]

well theres nothing in a GPO that i can see that would turn things like that off in windows explorer....but you say the probelm is with IE not windows explorer....

[GerEielts]

That is right.
With IE6 on the customers PC he cannot open an AutoCad-drawing from the SharePoint-site.
With Firefox he can.

I had read somewhere a similar issue and that had to do with Windows Explorer settings, but that do not work in this case. So now am i looking for some other settings, especially in IE itself, but I cannot find them.

I found it more than strange, that my customer can open the drawings, running under Firefox and cannot open them running under IE.

[dsenette]

the windows firwall may be blocking something...if they have it on

[GerEielts]

Thank you so much for "coop-thinking".
Will check it tomorrow and let you know,

regards, Ger.