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My internet homepage has changed and will not chan [RESOLVED]


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#1
royaldavid

royaldavid

    New Member

  • Member
  • Pip
  • 9 posts
Hi, my internet homepage has changed to something crazy. I keep trying to change it back but nothing happens. I was having problems before but everything seems to be okay except that. I also seem to have a lot of things running on my comp and I have no idea what they are. Here is my HiJackThis log.

Thanks for any help.

Logfile of HijackThis v1.99.1
Scan saved at 12:15:28 AM, on 8/10/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SUPPORT.COM\CLIENT\BIN\TGCMD.EXE
C:\PROGRAM FILES\APOINT\APOINT.EXE
C:\PROGRAM FILES\SONY\JOG DIAL UTILITY\JOGSERV2.EXE
C:\PROGRAM FILES\SONY\HOTKEY UTILITY\HKSERV.EXE
C:\WINDOWS\SYSTEM\ICONSPY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE
C:\WINDOWS\SYSTEM32\SVCNUT.EXE
C:\PROGRAM FILES\APOINT\APWHEEL.EXE
C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\POWERPANEL\PROGRAM\PCFMGR.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIAXORB.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdocpl.dll/security.htm#subID=MPV;401
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpl.dll/asst.htm
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\PROGRAM FILES\NEED2FIND\BAR\1.BIN\ND2FNBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ZTgServerSwitch] C:\Program Files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AlpsPoint] C:\Progra~1\Apoint\Apoint.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICONSPY.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE"
O4 - HKLM\..\Run: [FastStart] C:\WINDOWS\system32\svcnut.exe home
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\winpatrol.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\RunServices: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: &Search - http://ka.bar.need2f...earch.html?p=KA
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {BD8728E2-C758-4C44-A862-F1802D7C0C2A} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {BD8728E2-C758-4C44-A862-F1802D7C0C2A} - (no file) (HKCU)
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPSWF32.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - (no file)
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#2
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Hi royaldavid and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

  • 0

#3
royaldavid

royaldavid

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Okay, I think I did everything right. Here is my new log.

Logfile of HijackThis v1.99.1
Scan saved at 1:09:04 AM, on 8/10/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SUPPORT.COM\CLIENT\BIN\TGCMD.EXE
C:\PROGRAM FILES\APOINT\APOINT.EXE
C:\PROGRAM FILES\SONY\JOG DIAL UTILITY\JOGSERV2.EXE
C:\PROGRAM FILES\SONY\HOTKEY UTILITY\HKSERV.EXE
C:\WINDOWS\SYSTEM\ICONSPY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE
C:\WINDOWS\SYSTEM32\SVCNUT.EXE
C:\PROGRAM FILES\APOINT\APWHEEL.EXE
C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\POWERPANEL\PROGRAM\PCFMGR.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIAXORB.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdocpl.dll/security.htm#subID=MPV;401
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpl.dll/asst.htm
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\PROGRAM FILES\NEED2FIND\BAR\1.BIN\ND2FNBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ZTgServerSwitch] C:\Program Files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AlpsPoint] C:\Progra~1\Apoint\Apoint.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICONSPY.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE"
O4 - HKLM\..\Run: [FastStart] C:\WINDOWS\system32\svcnut.exe home
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\winpatrol.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\RunServices: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: &Search - http://ka.bar.need2f...earch.html?p=KA
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {BD8728E2-C758-4C44-A862-F1802D7C0C2A} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {BD8728E2-C758-4C44-A862-F1802D7C0C2A} - (no file) (HKCU)
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPSWF32.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - (no file)
  • 0

#4
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Please print out or copy this page to Wordpad as we will be working in Safe Mode. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fix.
  • Please download and install these programs - DO NOT RUN THEM YET
    • Download Ad-Aware SE Personal 1.06 and save it to your DESKTOP
      • Install Ad-Aware SE Personal 1.06:
        • Double-click on aawsepersonal.exe to install the program.
        • Follow the default settings for installation.
        • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
      • Update Ad-Aware SE Personal 1.06:
        • Double-click the Ad-Aware SE Personal icon on your desktop.
        • Click "Check for updates now" then click "Connect".
        • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
      • Configure Ad-Aware SE Personal 1.06:
        • Click on the Gear button at the top of the window.
        • Click "General" on the left hand side to display the General Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Automatically save logfile"
        • "Automatically quarantine objects prior to removal"
        • "Safe Mode (always request confirmation)"
        • "Prompt to update outdated definitions" - change to 7 days from the default 14.
      • Click "Scanning" on the left hand side to display the Scan Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Scan within archives"
        • "Select drives & folders to scan" - select your hard drive(s).
        • "Scan active processes"
        • "Scan registry"
        • "Deep-scan registry"
        • "Scan my IE favorites for banned URLs"
        • "Scan my Hosts file"
      • Click "Advanced" on the left hand side to display the Advanced Settings box.
        • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
          • "Move deleted files to Recycle Bin"
          • "Include additional object information"
          • "Include negligible objects information"
          • "Include environment information"
      • Click "Defaults" on the left hand side to display the Default Settings box.
        • Make sure these items have your preferred settings in them.:
        • "Default homepage"
        • "Default searchpage"
      • Click "Tweak" on the left hand side to display the Tweak Settings box.
        • Click the + (plus) sign next to the Log Files section. This will expand the section.
        • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
          • "Include basic Ad-Aware settings in log file"
          • "Include additional Ad-Aware settings in log file"
          • "Include reference summary in log file"
          • "Include alternate data stream details in log file"
        • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
        • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
          • "Unload recognized processes & modules during scan"
          • "Scan registry for all users instead of current user only"
          • "Obtain command line of scanned processes"
        • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
        • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
          • "Always try to unload modules before deletion"
          • "During removal, unload Explorer and IE if necessary"
          • "Let Windows remove files in use at next reboot"
          • "Delete quarantined objects after restoring"
        • Click"Proceed" to save them and EXIT the program.
    • Download AboutBuster to your Desktop.
      • Create a new Folder on your Desktop
        • Right click on your Desktop
        • Select New, then Folder
        • Name the new folder AboutBuster5
      • Click on About Buster5.zip to UNZIP it
        • On the uppermost toolbar, click Actions>>Select All
        • On the Main Toolbar, choose EXTRACT and the new AboutBuster5 folder on your Desktop as the destination.
      • Remember, this program MUST be run in Safe Mode.
      • DO NOT RUN IT YET.
    • Download CWShredder
      DO NOT RUN IT YET
  • Make sure all Hidden Files and Folders are visible.
    • Open Windows Explorer & Go to Tools > Folder Options.
    • Click on the View tab and make sure that "Show hidden files and folders" are checked.
    • Uncheck "Hide protected operating system files" and "Hide extensions for known file types" .
    • Now click "Apply to all folders"
    • Click "Apply", then "OK"
  • REBOOT into Safe Mode

    How to Start To Safe Mode Using the F8 method in Windows 98/98SE/ME
    • turn the computer off
    • as the computer restarts, press and hold down the Ctrl key until the Windows 98 startup menu appears. (This also works with the F8 key following the same steps)
    • Choose Safe mode from the startup menu,
    • press Enter
    • Windows starts in Safe mode.
    • Restart your computer when finished troubleshooting
  • CLOSE ALL WINDOWS AND BROWSERS, Scan with Hijack This and put a checkmark beside each one of the following items:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdocpl.dll/security.htm#subID=MPV;401
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpl.dll/asst.htm
    O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\PROGRAM FILES\NEED2FIND\BAR\1.BIN\ND2FNBAR.DLL
    O4 - HKLM\..\Run: [FastStart] C:\WINDOWS\system32\svcnut.exe home
    O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
    O8 - Extra context menu item: &Search - http://ka.bar.need2f...earch.html?p=KA
    O9 - Extra button: Microsoft AntiSpyware helper - {BD8728E2-C758-4C44-A862-F1802D7C0C2A} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {BD8728E2-C758-4C44-A862-F1802D7C0C2A} - (no file) (HKCU)
    O21 - SSODL: OLE Module - {0656A137-B161-CADD-9777-E37A75727E78} - (no file)



  • Click on Fix Checked and EXIT HijackThis.

  • Using Windows Explorer, locate and DELETE the following files/folders (and all their content), if present:

    C:\WINDOWS\SYSTEM32\SVCNUT.EXE
    C:\WINDOWS\system32\shdocpl.dll
    C:\PROGRAM FILES\NEED2FIND<===Folder
    C:\WINDOWS\SYSTEM\KB891711<===Folder

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked.If it is, uncheck it and try again.

  • Run CW-Shredder
    • Hit the FIX button
    • Let it run and fix what it finds.
  • Run AboutBuster 5.0 .
    • This will scan your computer for the bad files and delete them.
    • It will ask to scan the system again, let it.
    • Save the report (copy and paste into notepad or wordpad and save as a .txt file).
    • Post a copy back with your reply.
  • Run Ad-Aware
    • Click the "Start" button.
    • Uncheck the "Search for negligible risk entries" entry.
    • Choose the "Use custom scanning options" scan mode.
    • Click the "Next" button.
    • Ad-Aware will begin to scan for malware residing on your computer.
    • Allow the scan to finish.
    • Right-click on any entry in the list and click "Select All" to select the whole list.
    • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
  • Clean out temporary and TIF files
    • Go to Start > Run and type in the box: cleanmgr.
      • Let it scan your system for files to remove.
      • Make sure these 3 are checked
      • Temporary Files
      • Temporary Internet Files
      • Recycle Bin
    • Click OK to DELETE the files
  • REBOOT into Normal Mode

  • Download and run this online virus scan ===> TrendMicro's Housecall if you can:<---Important
    *Make sure you check "AutoClean"

  • REBOOT your system.

  • Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review along with the AboutBuster log.
Regards,

Trevuren

  • 0

#5
royaldavid

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Hi I did all that but I didn't get a log from About-Buster. A box came up that said:

Run-time error '339':

Component 'comct132.ocx' or one of its dependencies not correctly registered: a file s missing or invalid.

Here is my new log form HJT

Logfile of HijackThis v1.99.1
Scan saved at 1:10:26 PM, on 8/10/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SUPPORT.COM\CLIENT\BIN\TGCMD.EXE
C:\PROGRAM FILES\APOINT\APOINT.EXE
C:\PROGRAM FILES\SONY\HOTKEY UTILITY\HKSERV.EXE
C:\WINDOWS\SYSTEM\ICONSPY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE
C:\PROGRAM FILES\SONY\JOG DIAL UTILITY\JOGSERV2.EXE
C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\APOINT\APWHEEL.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIAXORB.EXE
C:\PROGRAM FILES\POWERPANEL\PROGRAM\PCFMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ZTgServerSwitch] C:\Program Files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AlpsPoint] C:\Progra~1\Apoint\Apoint.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICONSPY.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE"
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\winpatrol.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O4 - HKLM\..\RunOnce: [HcTSC] C:\WINDOWS\TSC.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPSWF32.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
  • 0

#6
Trevuren

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1. The log looks Good.

2. Please download this zipped file and install it (It will fix the error)

http://www.topdownlo...ew.php?id=11138

3. REBoot into Safe Mode and Run About Buster.

4. Please provide a nfresh HJT log as well as the About Buster log.

Trevuren
  • 0

#7
royaldavid

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I did all that, but I'm still getting a run-time error '399' message when I run About-Buster. It did run, and a box that said "scan was completed successfully at 2:18:21 pm," came up.

Here is my fresh HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 2:22:37 PM, on 8/10/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SUPPORT.COM\CLIENT\BIN\TGCMD.EXE
C:\PROGRAM FILES\APOINT\APOINT.EXE
C:\PROGRAM FILES\SONY\JOG DIAL UTILITY\JOGSERV2.EXE
C:\PROGRAM FILES\SONY\HOTKEY UTILITY\HKSERV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\ICONSPY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE
C:\PROGRAM FILES\PRODINET\BIN\PIAXORB.EXE
C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\WINPATROL.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\APOINT\APWHEEL.EXE
C:\PROGRAM FILES\POWERPANEL\PROGRAM\PCFMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_7_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\Client\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [ZTgServerSwitch] C:\Program Files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [AlpsPoint] C:\Progra~1\Apoint\Apoint.exe
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICONSPY.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRAM FILES\PRODINET\BIN\PIDUNHK.EXE"
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRAM FILES\BILLP STUDIOS\WINPATROL\winpatrol.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PowerPanel.lnk = C:\Program Files\PowerPanel\Program\PcfMgr.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPSWF32.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
  • 0

#8
Trevuren

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Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures.

Trevuren
  • 0

#9
royaldavid

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As far as I know everything else is ok.
  • 0

#10
Trevuren

Trevuren

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Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

3. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
  • Right-click "My Computer", and then left click "Properties".
  • Left click on "System Restore Tab"
  • Check box beside "Turn Off System Restore"
  • Left click on "Apply"
TO ENABLE SYSTEM RESTORE
  • Remove check mark from "Turn Off System Restore"
  • Click on "Apply"
Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

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#11
royaldavid

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I don't have a "systems restore" tab in the properties box. Is it somewhere else or did I do something wrong?
  • 0

#12
Trevuren

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What do you have under My Computer...Properties?


Trevuren
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#13
royaldavid

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I have, General, Device Manager, Hardware Profiles, and Performance.
  • 0

#14
Trevuren

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You probably have to login as Administrator.

If no password has been established for that profile, the default is ENTER

Trevuren
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#15
royaldavid

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I don't know what that means, where do I login?
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