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Trojan-SpyHTML.SmitfraudC Virus [resolved]


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#1
Colfireman

Colfireman

    New Member

  • Member
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Also am having the Symantec Repair error. Have Antivirus 2005 installed
Here is my Logfile. Hope you can help. Wasn't able to complete updates.

Logfile of HijackThis v1.99.1
Scan saved at 1:01:53 AM, on 10/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\devldr32.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Ramjjjsg] C:\Program Files\Arnrvtb\Iqrs.exe
O4 - HKLM\..\Run: [ClubBox] "C:\WINDOWS\System32\clubbox.exe" -l
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...bridge-c420.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102396117627
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartph...x/PCAXSetup.cab?
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:59:03 PM, 09/08/2005
+ Report-Checksum: C7FA24B1

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{00000000-6CB0-410C-8C3D-8FA8D2011D0A} -> Spyware.iMesh : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{CABCF5E7-0C79-4F1C-909D-B9CF68FED746} -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{FB45C451-B0E9-4407-BB6A-9361013F3E9A} -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\Common.Buttons -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{DB9A4E78-35DF-4A54-B6C5-C5190CEAF949} -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\WSG.WSGObj -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\WSG.WSGObj\Clsid -> Spyware.WebSearch : Cleaned with backup
HKU\.DEFAULT\Software\toolbar -> Spyware.WebSearch : Cleaned with backup
HKU\S-1-5-18\Software\toolbar -> Spyware.WebSearch : Cleaned with backup
C:\WINDOWS\system32\LogFiles\A7151400.so -> TrojanDropper.Agent.ns : Cleaned with backup
C:\WINDOWS\system32\ole32vbs.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\WINDOWS\system32\intmon.exe -> Trojan.Puper.af : Cleaned with backup
C:\WINDOWS\sc22dppt.exe -> Adware.SAHA : Cleaned with backup
C:\Documents and Settings\All Users\Documents\arun.exe -> Trojan.Zapchast : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP254\A0013604.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP254\A0013605.dll -> Trojan.Puper.ah : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP254\A0013606.EXE -> Spyware.WebSearch : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015004.DLL -> Trojan.Puper.ah : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015024.dll -> Trojan.Agent.ff : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015025.DLL -> Spyware.MyWay : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015026.EXE -> Spyware.MyWay : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015040.dll -> Trojan.Puper.ah : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015047.dll -> Trojan.Puper.ah : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015051.EXE -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015052.exe -> Trojan.Small.cy : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015053.EXE -> Adware.SAHA : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP243\A0013517.EXE -> Spyware.WebSearch : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP243\A0013522.EXE -> Spyware.WebSearch : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP244\A0013535.exe -> Trojan.Puper.ag : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP244\A0013536.EXE -> Spyware.WebSearch : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP244\A0013545.exe -> Trojan.Favadd.af : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP244\A0013546.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP244\A0013555.exe -> Trojan.Agent.fw : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP251\A0013591.exe -> Trojan.Puper.w : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP251\A0013592.exe -> Trojan.Small.eu : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014603.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014604.EXE -> Spyware.WebSearch : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014609.dll -> Trojan.Puper.ah : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014709.dll -> Adware.SAHA : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014710.exe -> Trojan.Puper.af : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014711.exe -> TrojanDownloader.Dyfuca.ei : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014714.exe -> TrojanDownloader.Dyfuca.ei : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014736.exe -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014737.dll -> Spyware.WinAD : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014741.exe -> Trojan.Puper.ag : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014747.EXE -> Spyware.WebSearch : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014748.EXE -> Spyware.WebSearch : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014751.EXE -> Spyware.WebSearch : Cleaned with backup


::Report End
  • 0

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#2
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Welcome Colfireman to Geeks to Go!

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

***

Place a shortcut to Panda ActiveScan on your desktop.

***

Launch ewido, there should be an icon on your desktop double-click it.

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\Program Files\Arnrvtb\Iqrs.exe
C:\WINDOWS\System32\clubbox.exe
C:\Program Files\PartyPoker\PartyPoker.exe

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If your computer does not restart automatically, please restart it manually.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [Ramjjjsg] C:\Program Files\Arnrvtb\Iqrs.exe

O4 - HKLM\..\Run: [ClubBox] "C:\WINDOWS\System32\clubbox.exe" -l

O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe

O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...bridge-c420.cab

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan.
Save the report and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
  • 0

#3
Colfireman

Colfireman

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  • Topic Starter
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  • Pip
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Just Wondering. Crrently running Ewido as advised on my Hijack this. This is 4 % complete with 61.400 ish objects scanned. So far this has been 79 minutes. Is this normal or slow??
  • 0

#4
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
That's slow. Maybe you have very much on the computer. Try having it run through the night (do break the connection to the net).
We need the results of both Ewido and Panda to make sure the computer get's clean.
  • 0

#5
Colfireman

Colfireman

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All items here as requested

Logfile of HijackThis v1.99.1
Scan saved at 8:12:10 AM, on 11/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102396117627
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123661077781
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartph...x/PCAXSetup.cab?
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


Panda Scan
Incident Status Location

Adware:adware/sahagent No disinfected C:\WINDOWS\SYSTEM32\SahImages
Adware:adware/wupd No disinfected Windows Registry
Possible Virus. No disinfected C:\Program Files\TrojanHunter 4.2\Tools\Process Viewer\ProcessViewer.exe
Adware:Adware/MyWay No disinfected C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP244\A0013551.DLL
Adware:Adware/Antivirus-gold No disinfected C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014723.exe
Adware:Adware/MyWebSearch No disinfected C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014746.DLL
Adware:Adware/WinTools No disinfected C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014752.DLL
Adware:Adware/MediaTickets No disinfected C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP258\A0014735.exe.tcf
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:13:34 AM, 11/08/2005
+ Report-Checksum: 95964FDA

+ Scan result:

C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015054.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015056.exe -> Adware.SAHA : Cleaned with backup
C:\System Volume Information\_restore{0C9B3F14-A712-449B-9377-4AD7F0BD0382}\RP260\A0015071.DLL -> Trojan.Puper.ah : Cleaned with backup


::Report End


smitRem log file
version 2.3

by noahdfear

The current date is: 10/08/2005
The current time is: 19:47:28.94

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~

shopping


~~~ system32 folder ~~~

wp.bmp
logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

sites.ini


~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! :tazz:
  • 0

#6
g2i2r4

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Most leftovers are found in system restore. We will created a new restore point once you are done cleaning.

Reboot back to safe mode.


Open HijackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on
    Media Access / Media Pass
  • Click on Delete this entry
  • Click "Yes"
press 'back' and 'scan'

Place a check against each of the following, making sure you get them all and not any others by mistake:

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)

O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)

O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.


Use Windows Explorer to remove these folders:
C:\WINDOWS\SYSTEM32\SahImages
C:\Program Files\Media Access\

The infection you had removed most of your toolbars. You may need to reinstall those you want back.

Reboot back to normal mode.

Let's check what else there is on this computer.
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on the button "Save list"
  • Copy and past the List from notepad into your post

  • 0

#7
Colfireman

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Hi there.
1. In Hijack this in safe mode thre was no Media Access/ Media Pass. Skipped this
2. Under Win Explorer there was no C:\Program files\Media Access/ Folder-skipped this.
3. When i rebooted to normal to get the new HiJack this i lost my taskbar at the bottom. Is this normal? I have found and now have my taskbar.

Attached is the list you requested.



Ad-Aware SE Personal
Adobe Download Manager 2.0 (Remove Only)
Adobe Photoshop Album 2.0 Starter Edition
Adobe Reader 7.0
ccCommon
CleanUp!
DriveFit
EA SPORTS online 2005
ewido security suite
FIFA 2005
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
iMesh 5
Internet Worm Protection
J2SE Runtime Environment 5.0 Update 2
Java 2 Runtime Environment, SE v1.4.2_06
Korean Language Support
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft Data Access Components KB870669
Microsoft Windows Journal Viewer
MSN Messenger 6.2
Norton AntiVirus 2005
Norton AntiVirus 2005 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Outlook Express Q823353
Panda ActiveScan
PartyPoker
Select CashBack
SPBBC
Spybot - Search & Destroy 1.4
Symantec
Symantec Script Blocking Installer
SymNet
TrojanHunter 4.2
Wal-Mart Canada PhotoCentre - Windows XP Online Order Wizard
WebSearch Tools
Wheel Of Fortune
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player Hotfix [See Q828026 for more information]
Windows XP Application Compatibility Update[Q319580]
Windows XP Hotfix - KB823182
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB824105
Windows XP Hotfix - KB825119
Windows XP Hotfix - KB828035
Windows XP Hotfix - KB828741
Windows XP Hotfix - KB833987
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB835732
Windows XP Hotfix - KB837001
Windows XP Hotfix - KB840315
Windows XP Hotfix - KB840374
Windows XP Hotfix - KB840987
Windows XP Hotfix - KB841356
Windows XP Hotfix - KB841533
Windows XP Hotfix - KB841873
Windows XP Hotfix - KB842773
Windows XP Hotfix - KB873376
Windows XP Hotfix - KB887822
Windows XP Hotfix (SP1) [See Q309521 for more information]
Windows XP Hotfix (SP1) [See Q311889 for more information]
Windows XP Hotfix (SP1) [See Q311967 for more information]
Windows XP Hotfix (SP1) [See Q313450 for more information]
Windows XP Hotfix (SP1) [See Q315000 for more information]
Windows XP Hotfix (SP1) [See Q315403 for more information]
Windows XP Hotfix (SP1) [See Q317277 for more information]
Windows XP Hotfix (SP1) [See Q318138 for more information]
Windows XP Hotfix (SP1) [See Q323172 for more information]
Windows XP Hotfix (SP1) [See Q324096 for more information]
Windows XP Hotfix (SP1) [See Q324380 for more information]
Windows XP Hotfix (SP1) [See Q326830 for more information]
Windows XP Hotfix (SP1) [See Q328940 for more information]
Windows XP Hotfix (SP1) [See Q329048 for more information]
Windows XP Hotfix (SP1) [See Q329390 for more information]
Windows XP Hotfix (SP1) [See Q329441 for more information]
Windows XP Hotfix (SP1) [See Q329834 for more information]
Windows XP Hotfix (SP1) Q329170
Windows XP Hotfix (SP1) Q810577
Windows XP Hotfix (SP1) Q810833
Windows XP Hotfix (SP1) Q817606
Windows XP Hotfix (SP1) Q819696
Windows XP Hotfix (SP2) [See Q329115 for more information]
Yahoo! Toolbar

Edited by Colfireman, 11 August 2005 - 06:47 PM.

  • 0

#8
g2i2r4

g2i2r4

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Open HijackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on
    PartyPoker
    Select CashBack
  • Click on Delete this entry
  • Click "Yes"
Close HijackThis.

Can I see a fresh HijackThis log please?
  • 0

#9
Colfireman

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Deleted the 2 above items. Here is a fresh log

Logfile of HijackThis v1.99.1
Scan saved at 6:31:40 AM, on 12/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\msiexec.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102396117627
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123661077781
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartph...x/PCAXSetup.cab?
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  • 0

#10
g2i2r4

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The log looks good.

Is the computer running ok now?
  • 0

#11
Colfireman

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It seems to be working fine. The Norton issue is still there but i believe i need to uninstall and re-install it. Just a question, when the computer boots up i have to hit the ctrl,alt and del key to get to the login screen. Is there a way to turn this off?
  • 0

#12
g2i2r4

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Setting your PC so that it requires you to press Ctrl-Alt-Delete before you log on to Windows protects your computer from Trojan horse programs, which can imitate log-on screens and trick you into revealing your user name and password. Using the "three-finger salute" ensures that you see the authentic Windows log-on screen.

To disable this:
open the User Accounts Control Panel, and click the Advanced tab. Under Secure Logon, uncheck the option 'Require users to press Ctrl+Alt+Delete'. Then click OK.

Is this what you mean?
  • 0

#13
Colfireman

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Thanks for the info and assistance. I will keep it on.

Greg
  • 0

#14
g2i2r4

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Yeah well, I thought you'd like to know not just how to turn it off, but what it was there for too :tazz:

I'll post you some tips for the future and close this topic.

---------------

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
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