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Bt dial up

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Sorry if this is not the right section but im getting broad band and cancelling my bt anytime and going for Demon Broadband ..but would like to kep bt dila up for a back up .I got throug eventually to a nice indian lady but try as i might we could not understand each other i dont know if she has actualy canceled my bt any time and could not tell me how to get on bt pay dial up pay as you go ?
Do i need a disk or can i download it from the net ?any help welcome getting to speak to someone on Bt is very hard

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