Here's hoping someone can help me. Now that I have my system virus/spyware I came across a problem this morning. I got an email from my DSL provider (Bellsouth) they have a 30 day free trial for anti virus, firewall, and spyware. Well Bellsouth told me I had to remove Virus Xterminator. There was no uninstall option so I used add/remove programs. It did not remove everything for the program. After still not able to get Bellsouth's programs to work I gave up on them and wanted to put Virus X-terminator back on my system. It went through the motions of installing but nothing works on it. I can't get it to scan my hard drive or run internet update. It tells me : Unexpected error returned from library:
Context: Fetching validation servers
Routine: NvccfQueryConfigDataSize2 Verification
Error value: 0x00000002
Error code: NRMRC_FILE_NOT_FOUND
When I try to run scan disks it tells me:Window is searching for Task2.sdf. To locate the file your, click browse.
I'm sure it has to do with not completely removing the program. I've tried to reinstall it and repair it but nothing works. If someone can help me remove all files for this program so I can reinstall the program fresh.
I've also tried to restore my system to a point before I tried to get Bellsouth's programs. Now my pc will not restore.