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bestwebslinks, PSGuard remnant


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#1
eastender

eastender

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Dear Kind Members Who Provide Assistance,

My computer was infected with PSGuard, which I eventually fixed, perhaps not completely. There is a persistent problem of a www.bestwebslinks.com page, which makes itself look very much like a Windows XP page one might encounter in control panel.

I've attached it in word format.

I went to the link saying "Do you suspect a malware infection?" and went through several of the steps leading up to HijackThis.

I installed and ran CleanUp, AdAware, CWShredder, the DSO Exploit fix for Spybot S&D, and Ewido.

Ewido was quite effective. Spybot S&D can't delete SmitFraud - it always says the files are still in use (in memory), and asks permission to run at next system startup. I ran S&D several times and the result is always the same.

I installed and ran SmitRem, which cleared up the desktop wallpaper problem. Although TrojanHunter says that one of the files from the SmitRem bundle is a trojan, Ftp.100.

Later on, I tried a Trend Housecall, but gave up after 40 minutes. When I ran Panda ActiveScan, after the second stage of the scan, the scan window itself changed to a www.bestwebslinks.com page!

The same thing happened when I tried to download Windows XP Sp1a. The bestwebslinks.com page appeared any time I tried to get the express installation.

So, after running HijackThis I saw where the problem lies. I've run it before, but was unwilling to delete anything before getting advice.

Please accept my apologies if this post is jumbled. I wanted to report as much as possible, but the order may not be the best.

Oh, and I forgot the HijackThis log file:

Logfile of HijackThis v1.99.1
Scan saved at 02:08:15, on 11/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmon.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Office Manager\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebsl...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebsl...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell...gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebsl...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebsl...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebsl...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: HP Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp5E77.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [AttuneDiscovery] C:\PROGRA~1\Aveo\Attune\Bin\Attune_di.exe
O4 - HKLM\..\Run: [AttuneSysTray] C:\PROGRA~1\Aveo\Attune\Bin\Attune_st.exe
O4 - HKLM\..\Run: [AttuneContentUpdater] C:\PROGRA~1\Aveo\Attune\Bin\Attune_cu.exe
O4 - HKLM\..\Run: [www.hidro.4t.com ] enbiei.exe
O4 - HKLM\..\Run: [Microsoft Windows Updater] windates.exe
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINDOWS\system32\syshost.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Spool Server Daemon] SPOOLSVD32.EXE
O4 - HKLM\..\Run: [ICcontrol] C:\WINDOWS\iccontrol.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\RunServices: [Microsoft Windows Updater] windates.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wumgrd.exe
O4 - HKLM\..\RunServices: [Spool Server Daemon] SPOOLSVD32.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Windows Updater] windates.exe
O4 - HKCU\..\Run: [Microsoft Update] wumgrd.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {564EC66E-5A1B-51D3-1DB0-5080C83DA4EB} - ms-its:mhtml:file://C:ie.mht!http://69.50.164.12/...gaInstaller.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/gba1865.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{26AE3516-680A-4308-9ECA-E7BD206A0548}: NameServer = 212.67.96.129 212.67.120.148
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8908428-472A-4BA4-B9C2-96B19DF8E68B}: NameServer = 10.233.34.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{26AE3516-680A-4308-9ECA-E7BD206A0548}: NameServer = 212.67.96.129 212.67.120.148
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe

Please help. I think these forums are amazing, and the site's title is highly amusing.

Ta very much,

David

Attached File  bogusredirect.doc   55KB   63 downloads

Edited by eastender, 10 August 2005 - 07:35 PM.

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#2
eastender

eastender

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To whom it may concern,

Er, a few other people have received a fast response, but not me. Is everyone on holiday?

I deleted some entries from the HijackThis using fix checked, only for bestwebslinks to come back again, and again, and again.

The problem seems to lie in a temp file in the Windows/System32 folder. It seems that every time I reboot, there is a temp file in there with a different name. I think I deleted this while in Safe Mode, only for a different tmp file to be there the next time. Also, every time XP starts up, Ewido alerts me to an intmon.exe file in the system 32 folder, infected with the Puper.an trojan.

Elsewhere online I read about defeating this trojan, and about renaming the shnlog.exe file. Will this work?

I've run Trojan Hunter too, which has cleared up some registry keys.

I've abandoned Internet Explorer in favour of Firefox, but I would still like to get this thing cleared up.

PLEASE SOMEONE HELP!

Here's the new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 06:12:48, on 13/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\shnlog.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\intmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Office Manager\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.bestwebsl...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bestwebslinks.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.bestwebsl...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebsl...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebsl...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebsl...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hpAEFA.tmp
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\daptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe


Once again, please help, if you can.

David
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