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DrWatson Postmortem Debugger problem

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Seems I have the same problem as thousands of others... any help would be greatly appreciated. Here's my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:14:01 PM, on 8/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe
C:\Program Files\Winferno\Secure IE\SIEPulse.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kevin\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [IPSetup] "D:\ipoint\Setup.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AS00_Gear511] C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe -hide
O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\MssCli.exe
O4 - HKLM\..\Run: [SIE2004] "C:\Program Files\Winferno\Secure IE\SIEPulse.exe"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://crm.forepointusa.com
O15 - Trusted Zone: http://k1rk367.kirkcompany.com
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://www.targetglo...abs/awswaxf.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwha.ops.pl...quicksilver.cab
O16 - DPF: {3DFD2B52-C6E9-11D4-8226-005004F658FC} (XeWare Control) - http://crm.forepoint...WarePluginX.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...76/mcinsctl.cab
O16 - DPF: {5EF798EA-C110-4E8F-ABB7-0F49B22AAC9D} (Launcher Class) - http://eblvd.com/control/ebie.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (WebProgramManager Class) - http://isupport4.hp....SWebManager.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1123527306411
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {67C1C719-C2F7-4DC3-9292-13A8BAC72310} (eCRMARInvoiceUI.ARInvoiceUI) -
O16 - DPF: {70EA6025-3AEF-4E17-9CAB-DE5A3390C4DC} (eCRMOEOrderUI.OEInvoiceUI) -
O16 - DPF: {800BEA3B-C466-446A-BD31-D9FC64E54C8F} (eCRMProgressBar.ProgressBar) - http://dell5150/crm/...ProgressBar.CAB
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) -
O16 - DPF: {9BD6018E-FA36-450B-830B-0EFC71A02D32} (eCRMOEInvoiceUI.OEInvoiceUI) -
O16 - DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} (Crystal ActiveX Report Viewer Control 10.0) - http://k1rksql.kirkc...tiveXViewer.cab
O16 - DPF: {A99DB16B-EF5D-11D7-A9FD-00C04F8135CB} (eCRMOEOrderUI.OEInvoiceUI) - http://crm.kirkcompa...RMOEOrderUI.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,16/mcgdmgr.cab
O16 - DPF: {C22F92D5-146A-4DB0-A5D2-C5B06F470E37} (AccpacAP2100.AccpacAP2100UICtrl) - http://crm.kirkcompa...CCPACAP2100.CAB
O16 - DPF: {D35A424F-7331-40EE-9AD4-066E93BEF635} (ACCPAC CRM Outlook plugin) -
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://iciniti.webe...bex/ieatgpc.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://liveca06.cus...l/java/RntX.cab
O16 - DPF: {E867CAE8-EC21-11D6-9DB4-00C04F185AAD} (AccpacOE1100.AccpacOE1100UICtrl) - http://crm.kirkcompa...CCPACOE1100.CAB
O16 - DPF: {E867D4B6-EC21-11D6-9DB4-00C04F185AAD} (AccpacOE2200.AccpacOE2200UICtrl) - http://k1rk367.kirkc...CCPACOE2200.CAB
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - https://music.msn.co...snmusax3028.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/zd/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C7B11CF3-CE37-4313-A974-D834DFF9D02E}: NameServer =,
O23 - Service: Insight Alerts 5.1 (Dassvc41) - ACCPAC International, Inc. - C:\PROGRA~1\ACCPAC\ACCPAC~2\Bin\DASSVC40.EXE
O23 - Service: eWare Email Manager (EmailManager) - ACCPAC International, Inc. - C:\Inetpub\wwwroot\CRM\eWareEmailManager.exe
O23 - Service: McAfee AntiSpyware Real-Time Scanner (McAfeeAntiSpyware) - McAfee, Inc. - c:\progra~1\mcafee\MCAFEE~1\MssSrv.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TL Filter Agent 28 - Timeline, Inc. - C:\Program Files\ACCPAC\ACCPAC Insight\Shared\TLFSAgt28.exe


Attached Files

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Hi kevin1128. Welcome to GTG. :tazz:

Sorry this has taken so long, but we have been swamped. Did you get this resolved or do you still need assistance? If so, please run hijack this and post a new log in this thread. :)
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After approx 7 hours on the phone with Microsoft Tech Support, the end result was format the hard drive and reinstall, which worked fine. Really should have started there - it would have saved a ton of time and headache...

After going through this, and looking at 100's of other people's posts on this and other forums, it really looks like "starting over" is the best way to go.

Just backup and restore and it's not too bad...
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  • Retired Staff
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Sorry we couldn't get to you sooner. Please check back with us if you have a problem again. :tazz:
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