Every time I select File/Page Setup in Word 2003, the application and document shut down and automatically reopen. At that point, I quick save, then access Page Setup again. This time, it does not shut down. I go through this routine every time, without fail. It bothers me because it is time consuming to wait for it to shut down, then launch on its own, then do my page set up.
I have called Microsoft about this. They tried everything. Nothing worked. They said it had something to do with the Normal template getting corrupted. They suggested deleting it, then launching Word again. That did not solve the problem. If it is the Normal template, then there must be something there that is constantly corrupting it. Any clue what it might be?
Microsoft suggested it might be the printer driver (I use Dell 940 all in one). They suggested getting an updated driver, but there is no such thing. Dell has never moved beyond driver 126.96.36.199.
I would appreciate any suggestions. Thank you very much.