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spyware problem [CLOSED]


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#1
jjbove

jjbove

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A few months ago my computer was attacked with a ton of spyware. I managed to get a lot off with spybot, however I was still ahving problems so I used system reconfiguration for my startup mode to disable suspicious things. my computer is running so slow and Im desperate to fix the problem. Before I do all the prep steps like adaware, spy bot, ewido, do I need to restart in original mode? Thanks so much. I used this website before to fix my parents computer and you guys are amazing!
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#2
greyknight17

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Check ALL of them back (at least the ones you are unsure of) and reboot to normal mode. Now check for updates - Ad-aware, Spybot and Ewido. Boot into Safe Mode and run their scans. Fix what they find. Save the Ewido log.

Restart and post the Ewido log here. Then (while still in normal mode), run HijackThis and give me that log.
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#3
jjbove

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ok thanks. Which button do i press to boot into safe mode?
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#4
greyknight17

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Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list).  In some systems, this may be the F5 key, so try that if F8 doesn't work.


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#5
greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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