[ChloeGirldie]

I have only a basic knowledge of computers and I have read through some previous logs concerning my problem. I am getting Aurora and Win Fixer 2005 pop-ups along with other unwanted ads. I persistently run Ad-Aware, Spybot, SpywareGuard, and Microsoft AntiSpyware. My Ad-Aware tells me I have the VX2 threat, but never fully removes it. I was following the response to that same problem in another topic, but did not want to continue because my HijackThis log may be different. I already started to download the "l2mfix" file to fix it, but did not go through with anything because I didn't want to mess up anything. Right now I will give you my Hijack this log. Please help me, I'm using my parent's computer and I really need to fix this soon. Thank you:
MY HIJACKTHIS LOG:

Logfile of HijackThis v1.99.1
Scan saved at 12:00:21 PM, on 8/11/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\SmFjb2JzZW4A\command.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\system32\jlmlaod.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINNT\system32\??rvices.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\mesl\ocra.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINNT\Explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\cmd.exe
C:\WINNT\system32\ntvdm.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Program Files\HijackThis\HijackThis.exe

R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINNT\system32\exp.exe
O4 - HKLM\..\Run: [ttupt] C:\WINNT\ttupt.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [v7ti3Fl] crtperf.exe
O4 - HKLM\..\Run: [eykvum] C:\WINNT\system32\jlmlaod.exe r
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\dinst.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [Azusa] C:\WINNT\system32\??rvices.exe
O4 - HKCU\..\Run: [ew2sRPJ8W] cmdutil.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.r...ip/RdxIE601.cab
O20 - Winlogon Notify: MS-DOS Emulation - C:\WINNT\system32\nbtcfgx.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\SmFjb2JzZW4A\command.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

[Advertisements]

Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")
• Exit ewido. DO NOT scan yet.

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Download CleanUp
Install the program, dont run it yet, we will later.

Please download this file: Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

Download dsrfix.zip
Save it to your desktop.

• Unzip dsrfix.zip and extract it to your desktop.
• This will create a new folder on your desktop named dsrfix.
• Do Not open that folder yet.

Please download APT and unzip the contents to a new folder on your desktop.

• Open the folder you just created and click on apt.exe and search in the window for C:\WINNT\system32\jlmlaod.exe.
• Open your C:\Windows\system32 folder and search for jlmlaod.exe.
  Don't delete it yet, just leave the system32 folder open so you can see the bad file.
• In APT again, Select C:\WINNT\system32\jlmlaod.exe and Click Kill3
  
• Then immediately delete jlmlaod.exe from your system32 folder.

Close APT.

To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, start tapping press F8 key.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open ewido and do a scan of your system.

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Now scan with HJT and place a checkmark next to each of the following items:

R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINNT\system32\exp.exe
O4 - HKLM\..\Run: [ttupt] C:\WINNT\ttupt.exe
O4 - HKLM\..\Run: [v7ti3Fl] crtperf.exe
O4 - HKLM\..\Run: [eykvum] C:\WINNT\system32\jlmlaod.exe r
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\dinst.exe
O4 - HKCU\..\Run: [Azusa] C:\WINNT\system32\??rvices.exe
O4 - HKCU\..\Run: [ew2sRPJ8W] cmdutil.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.r...ip/RdxIE601.cab

Close all open windows except for HJT, then click the Fix Checked button. Close HJT.

Now open the folder dsrfix on your desktop.

• Double-Click on dsrfix.bat
• A window will pop up briefly then close, this is normal.

Enable show hidden files and folders:

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following folders and files -

Files
C:\WINNT\system32\exp.exe
C:\WINNT\ttupt.exe
C:\WINNT\system32\jlmlaod.exe
C:\WINNT\dinst.exe
C:\WINNT\system32\??rvices.exe ( Make sure not to delete Services.exe, which is a system file. If you see two instances of the file Services.exe, then please make a note of the file size and the date on which it was created and post it back in your next reply)


cmdutil.exe
crtperf.exe

(Search for these files using the Windows Search function)


Now run the CleanUp program:

*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp

Running CleanUp

• Start CleanUp by double-clicking the icon on your desktop (or from the Start > All Programs menu).
• When CleanUp starts go to the Options button (right side of CleanUp screen)
• Move the arrow down to "Custom CleanUp!"
• Now place a checkmark next to the following (Make sure nothing else is checked!):
  • Delete Cookies
    This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea
  • Empty Recycle Bins
  • Delete Prefetch files
  • Cleanup! All Users
• Click OK
• Then click on the CleanUp button. This will take a short while, let it do its thing.
• When asked to reboot system select No
• Close CleanUp

Finally, restart your computer back into Normal Mode and please post a new HJT log, as well as the ewido report log from the Ewido scan by using Add Reply

[tampabelle]

Please download ewido security suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")
• Exit ewido. DO NOT scan yet.

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Download CleanUp
Install the program, dont run it yet, we will later.

Please download this file: Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

Download dsrfix.zip
Save it to your desktop.

• Unzip dsrfix.zip and extract it to your desktop.
• This will create a new folder on your desktop named dsrfix.
• Do Not open that folder yet.

Please download APT and unzip the contents to a new folder on your desktop.

• Open the folder you just created and click on apt.exe and search in the window for C:\WINNT\system32\jlmlaod.exe.
• Open your C:\Windows\system32 folder and search for jlmlaod.exe.
  Don't delete it yet, just leave the system32 folder open so you can see the bad file.
• In APT again, Select C:\WINNT\system32\jlmlaod.exe and Click Kill3
  
• Then immediately delete jlmlaod.exe from your system32 folder.

Close APT.

To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, start tapping press F8 key.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open ewido and do a scan of your system.

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Now scan with HJT and place a checkmark next to each of the following items:

R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O4 - HKLM\..\Run: [Dinst] C:\WINNT\dinst.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINNT\system32\exp.exe
O4 - HKLM\..\Run: [ttupt] C:\WINNT\ttupt.exe
O4 - HKLM\..\Run: [v7ti3Fl] crtperf.exe
O4 - HKLM\..\Run: [eykvum] C:\WINNT\system32\jlmlaod.exe r
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\dinst.exe
O4 - HKCU\..\Run: [Azusa] C:\WINNT\system32\??rvices.exe
O4 - HKCU\..\Run: [ew2sRPJ8W] cmdutil.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.r...ip/RdxIE601.cab

Close all open windows except for HJT, then click the Fix Checked button. Close HJT.

Now open the folder dsrfix on your desktop.

• Double-Click on dsrfix.bat
• A window will pop up briefly then close, this is normal.

Enable show hidden files and folders:

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following folders and files -

Files
C:\WINNT\system32\exp.exe
C:\WINNT\ttupt.exe
C:\WINNT\system32\jlmlaod.exe
C:\WINNT\dinst.exe
C:\WINNT\system32\??rvices.exe ( Make sure not to delete Services.exe, which is a system file. If you see two instances of the file Services.exe, then please make a note of the file size and the date on which it was created and post it back in your next reply)


cmdutil.exe
crtperf.exe

(Search for these files using the Windows Search function)


Now run the CleanUp program:

*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp

Running CleanUp

• Start CleanUp by double-clicking the icon on your desktop (or from the Start > All Programs menu).
• When CleanUp starts go to the Options button (right side of CleanUp screen)
• Move the arrow down to "Custom CleanUp!"
• Now place a checkmark next to the following (Make sure nothing else is checked!):
  • Delete Cookies
    This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea
  • Empty Recycle Bins
  • Delete Prefetch files
  • Cleanup! All Users
• Click OK
• Then click on the CleanUp button. This will take a short while, let it do its thing.
• When asked to reboot system select No
• Close CleanUp

Finally, restart your computer back into Normal Mode and please post a new HJT log, as well as the ewido report log from the Ewido scan by using Add Reply

[ChloeGirldie]

Hi, I did what you said. When I was finished a Win Fixer 2005 still came up. The only thing is....When you said to go into safe mode for the nail file, I got out of safe mode right after that. I did the rest of the instructions in normal mode (was that not right??) Also for the "Services" file. I did have two. One was 'SERVICES', 87.2 KB. The other was 'services', 392 KB.

I don't know if anything helped!
Ewido Report:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 1:17:20 PM, 8/11/2005
+ Report-Checksum: 71E856B7

+ Scan result:

HKLM\SOFTWARE\Classes\Interface\{BC333116-6EA1-40A1-9D07-ECB192DB8CEA} -> Spyware.AproposMedia : Cleaned with backup
[200] C:\WINNT\system32\nbtcfgx.dll -> Spyware.Look2Me : Error during cleaning
[940] C:\WINNT\system32\itrtprio.dll -> Spyware.Look2Me : Error during cleaning
[1060] C:\WINNT\system32\itrtprio.dll -> Spyware.Look2Me : Error during cleaning
C:\Documents and Settings\Jacobsen\Cookies\jacobsen@abetterinternet[2].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Jacobsen\Cookies\[email protected][1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Jacobsen\Cookies\jacobsen@hypertracker[1].txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
C:\Documents and Settings\Jacobsen\Cookies\jacobsen@paypopup[1].txt -> Spyware.Cookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temp\b.com -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temp\nsh_105.exe -> Spyware.Downloadware : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\45YJKLQF\AppWrap[1].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\6NPZ69U4\AppWrap[2].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\BOPT7T41\AppWrap[1].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\BOPT7T41\AppWrap[2].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\G7IH41EJ\AppWrap[1].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\MBA5UD0P\AppWrap[1].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\UJRRC8CQ\AppWrap[1].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\UJRRC8CQ\AppWrap[2].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\YOYCKGT8\AppWrap[1].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Documents and Settings\Jacobsen\Local Settings\Temporary Internet Files\Content.IE5\YOYCKGT8\AppWrap[2].exe -> TrojanDropper.Agent.pb : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\30BCD7A0-3649-42F9-8BBC-2EB1E9\6F184D23-6C32-4A58-AB1D-9BF5DD -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\DB483B7D-DE20-44D3-9108-6C1119\1AFF077D-9525-418D-A312-67F98E -> Spyware.WinAD : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\DB483B7D-DE20-44D3-9108-6C1119\1C04075F-8512-48B0-AAF9-D56D7F -> Spyware.WinAD : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\DB483B7D-DE20-44D3-9108-6C1119\81C29396-5077-4430-824F-833C5C -> Spyware.WinAD : Cleaned with backup
C:\Program Files\Windows Media Player\wmplayer.exe -> Spyware.Pacer : Cleaned with backup
C:\Temp\Installer.exe -> Spyware.Look2Me : Cleaned with backup
C:\WINNT\dsr.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\WINNT\dsr.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\WINNT\ru.exe -> Spyware.PurityScan : Cleaned with backup
C:\WINNT\system32\adlinstallwin32.exe -> Spyware.Downloadware : Cleaned with backup
C:\WINNT\system32\guard.tmp -> Spyware.Look2Me : Cleaned with backup
C:\WINNT\system32\IJHLPAPI.DLL -> Spyware.Look2Me : Cleaned with backup
C:\WINNT\system32\redit.cpl -> TrojanDownloader.Qoologic.p : Cleaned with backup
C:\WINNT\system32\supdate.dll -> TrojanDownloader.Qoologic.p : Cleaned with backup
C:\WINNT\Temp\b.com -> TrojanDropper.Agent.pb : Cleaned with backup
C:\WINNT\Temp\MediaAccessInstPack.exe -> Spyware.WinAD : Cleaned with backup


::Report End


HijackThis Report:
Logfile of HijackThis v1.99.1
Scan saved at 1:44:42 PM, on 8/11/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\SmFjb2JzZW4A\command.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINNT\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - Winlogon Notify: IPConfTSP - C:\WINNT\system32\nbtcfgx.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\SmFjb2JzZW4A\command.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

[tampabelle]

Does the Services.exe file of size 392 KB have any associated icons ????

Please upload this file at http://virusscan.jotti.org/ and post back the scan results

[ChloeGirldie]

no the 'services' 392 KB did not have an icon.

[tampabelle]

Delete the File Services.exe, which is 392 KB in size and doesnt have an icon.


Now open the l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

[ChloeGirldie]

L2MFIX find log 1.03
These are the registry keys present
**********************************************************************************
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\App Paths]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINNT\\system32\\nbtcfgx.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wzcnotif]
"DLLName"="wzcdlg.dll"
"Logon"="WZCEventLogon"
"Logoff"="WZCEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000000

**********************************************************************************
useragent:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{8E013474-A4F8-3A83-BCB8-24E1D906CD63}"=""

**********************************************************************************
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet"
"{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management"
"{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page"
"{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page"
"{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing"
"{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension"
"{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension"
"{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension"
"{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension"
"{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page"
"{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler"
"{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension"
"{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects"
"{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management"
"{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management"
"{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression"
"{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension"
"{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI"
"{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu"
"{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase"
"{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext"
"{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts"
"{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile"
"{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page"
"{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing"
"{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension"
"{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension"
"{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network and Dial-up Connections"
"{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler"
"{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension"
"{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks"
"{1A9BA3A0-143A-11CF-8350-444553540000}"="Shell Favorite Folder"
"{20D04FE0-3AEA-1069-A2D8-08002B30309D}"="My Computer"
"{86747AC0-42A0-1069-A2E6-08002B30309D}"="Briefcase Folder"
"{0AFACED1-E828-11D1-9187-B532F1E9575D}"="Folder Shortcut"
"{12518493-00B2-11d2-9FA5-9E3420524153}"="Mounted Volume"
"{21B22460-3AEA-1069-A2DC-08002B30309D}"="File Property Page Extension"
"{B091E540-83E3-11CF-A713-0020AFD79762}"="File Types Page"
"{FBF23B41-E3F0-101B-8488-00AA003E56F8}"="MIME File Types Hook"
"{C2FBB630-2971-11d1-A18C-00C04FD75D13}"="Microsoft CopyTo Service"
"{C2FBB631-2971-11d1-A18C-00C04FD75D13}"="Microsoft MoveTo Service"
"{13709620-C279-11CE-A49E-444553540000}"="Shell Automation Service"
"{62112AA1-EBE4-11cf-A5FB-0020AFE7292D}"="Shell Automation Folder View"
"{4622AD11-FF23-11d0-8D34-00A0C90F2719}"="Start Menu"
"{7BA4C740-9E81-11CF-99D3-00AA004AE837}"="Microsoft SendTo Service"
"{D969A300-E7FF-11d0-A93B-00A0C90F2719}"="Microsoft New Object Service"
"{09799AFB-AD67-11d1-ABCD-00C04FC30936}"="Open With Context Menu Handler"
"{3FC0B520-68A9-11D0-8D77-00C04FD70822}"="Display Control Panel HTML Extensions"
"{75048700-EF1F-11D0-9888-006097DEACF9}"="ActiveDesktop"
"{6D5313C0-8C62-11D1-B2CD-006097DF8C11}"="Folder Options Property Page Extension"
"{57651662-CE3E-11D0-8D77-00C04FC99D61}"="CmdFileIcon"
"{4657278A-411B-11d2-839A-00C04FD918D0}"="Shell Drag and Drop helper"
"{A470F8CF-A1E8-4f65-8335-227475AA5C46}"="Add encryption item to context menus in explorer"
"{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar"
"{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status"
"{568804CA-CBD7-11d0-9816-00C04FD91972}"="Menu Shell Folder"
"{5b4dae26-b807-11d0-9815-00c04fd91972}"="Menu Band"
"{8278F931-2A3E-11d2-838F-00C04FD918D0}"="Tracking Shell Menu"
"{E13EF4E4-D2F2-11d0-9816-00C04FD91972}"="Menu Site"
"{ECD4FC4F-521C-11D0-B792-00A0C90312E1}"="Menu Desk Bar"
"{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder"
"{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2"
"{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy"
"{D82BE2B0-5764-11D0-A96E-00C04FD705A2}"="IShellFolderBand"
"{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand"
"{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band"
"{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search"
"{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search"
"{0E5CBF21-D15F-11d0-8301-00AA005B4383}"="&Links"
"{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility"
"{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address"
"{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox"
"{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete"
"{7487cd30-f71a-11d0-9ea7-00805f714772}"="Thumbnail Image"
"{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor"
"{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List"
"{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List"
"{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List"
"{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container"
"{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu"
"{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp"
"{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar"
"{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite"
"{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist"
"{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings"
"{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band"
"{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service"
"{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer"
"{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut"
"{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service"
"{FF393560-C2A7-11CF-BFF4-444553540000}"="History"
"{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook"
"{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen"
"{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook"
"{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC"
"{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC"
"{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet"
"{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space"
"{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent"
"{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent"
"{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{8BEBB290-52D0-11D0-B7F4-00C04FD706EC}"="Thumbnails"
"{EAB841A0-9550-11CF-8C16-00805F1408F3}"="HTML Thumbnail Extractor"
"{1AEB1360-5AFC-11D0-B806-00C04FD706EC}"="Office Graphics Filters Thumbnail Extractor"
"{9DBD2C50-62AD-11D0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)"
"{500202A0-731E-11D0-B829-00C04FD706EC}"="LNK file thumbnail interface delegator"
"{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager"
"{0B124F8C-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator"
"{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher"
"{fe1290f0-cfbd-11cf-a330-00aa00c16e65}"="Directory Namespace"
"{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object"
"{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI"
"{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find"
"{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find"
"{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI"
"{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs"
"{450D8FBA-AD25-11D0-98A8-0800361B1103}"="MyDocs Folder"
"{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook"
"{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target"
"{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties"
"{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu"
"{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options"
"{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder"
"{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler"
"{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer"
"{E0D79304-84BE-11CE-9641-444553540000}"="WinZip"
"{E0D79305-84BE-11CE-9641-444553540000}"="WinZip"
"{E0D79306-84BE-11CE-9641-444553540000}"="WinZip"
"{E0D79307-84BE-11CE-9641-444553540000}"="WinZip"
"{32683183-48a0-441b-a342-7c2a440a9478}"="Media Band"
"{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List"
"{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible"
"{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar"
"{E0E11A09-5CB8-4B6C-8332-E00720A168F2}"="Address Bar Parser"
"{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture"
"{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band"
"{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File"
"{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut"
"{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object"
"{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu"
"{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties"
"{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People..."
"{c7745760-8ead-11ce-b750-02608ca5202c}"="IomegaWare Shell Extension"
"{c7745761-8ead-11ce-b750-02608ca5202c}"="IomegaWare Shell Extension"
"{0006F045-0000-0000-C000-000000000046}"="Microsoft Outlook Custom Icon Handler"
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}"="Shell Extensions for RealOne Player"
"{517CEA9C-A928-4B95-BF93-0003196FE39F}"=""

**********************************************************************************
HKEY ROOT CLASSIDS:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{517CEA9C-A928-4B95-BF93-0003196FE39F}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{517CEA9C-A928-4B95-BF93-0003196FE39F}\Implemented Categories]
@=""

[HKEY_CLASSES_ROOT\CLSID\{517CEA9C-A928-4B95-BF93-0003196FE39F}\Implemented Categories\{00021492-0000-0000-C000-000000000046}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{517CEA9C-A928-4B95-BF93-0003196FE39F}\InprocServer32]
@="C:\\WINNT\\system32\\nalsapi.dll"
"ThreadingModel"="Apartment"

**********************************************************************************
Files Found are not all bad files:

C:\WINNT\SYSTEM32\
atl71.dll Wed Jul 6 2005 5:17:28p A....

[tampabelle]

Close any programs you have open since this step requires a reboot.

From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing enter, then press any key to reboot your computer. After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new hijackthis log, and we'll clean up what's left.

IMPORTANT: Do NOT run any other files in the l2mfix folder unless you are asked to do so!

[ChloeGirldie]

I just want to say I appreciate all your help and I hope this works. Thanks for sticking with me!


L2Mfix 1.03a

Running From:
C:\Documents and Settings\Jacobsen\Desktop\l2mfix\l2mfix

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Read BUILTIN\Power Users
(ID-IO) ALLOW Read BUILTIN\Power Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting registry permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Denying C(CI) access for predefined group "Administrators"
- adding new ACCESS DENY entry


Registry Permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(CI) DENY --C------- BUILTIN\Administrators
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Read BUILTIN\Power Users
(ID-IO) ALLOW Read BUILTIN\Power Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting up for Reboot


Starting Reboot!

C:\Documents and Settings\Jacobsen\Desktop\l2mfix\l2mfix
System Rebooted!

Running From:
C:\Documents and Settings\Jacobsen\Desktop\l2mfix\l2mfix

killing explorer and rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 992 'explorer.exe'
Killing PID 992 'explorer.exe'
Error 0x5 : Access is denied.


Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 1056 'rundll32.exe'

Scanning First Pass. Please Wait!

First Pass Completed

Second Pass Scanning

Second pass Completed!
Backing Up: C:\WINNT\system32\mxapsspc.dll
1 file(s) copied.
Backing Up: C:\WINNT\system32\mxapsspc.dll
1 file(s) copied.
Backing Up: C:\WINNT\system32\nbtcfgx.dll
1 file(s) copied.
Backing Up: C:\WINNT\system32\nbtcfgx.dll
1 file(s) copied.
Backing Up: C:\WINNT\system32\ONECNV32.DLL
1 file(s) copied.
Backing Up: C:\WINNT\system32\ONECNV32.DLL
1 file(s) copied.
deleting: C:\WINNT\system32\mxapsspc.dll
Successfully Deleted: C:\WINNT\system32\mxapsspc.dll
deleting: C:\WINNT\system32\mxapsspc.dll
Successfully Deleted: C:\WINNT\system32\mxapsspc.dll
deleting: C:\WINNT\system32\nbtcfgx.dll
Successfully Deleted: C:\WINNT\system32\nbtcfgx.dll
deleting: C:\WINNT\system32\nbtcfgx.dll
Successfully Deleted: C:\WINNT\system32\nbtcfgx.dll
deleting: C:\WINNT\system32\ONECNV32.DLL
Successfully Deleted: C:\WINNT\system32\ONECNV32.DLL
deleting: C:\WINNT\system32\ONECNV32.DLL
Successfully Deleted: C:\WINNT\system32\ONECNV32.DLL


Zipping up files for submission:
adding: mxapsspc.dll (152 bytes security) (deflated 48%)
adding: nbtcfgx.dll (152 bytes security) (deflated 48%)
adding: ONECNV32.DLL (152 bytes security) (deflated 48%)
adding: clear.reg (152 bytes security) (deflated 22%)
adding: echo.reg (152 bytes security) (deflated 12%)
adding: direct.txt (152 bytes security) (deflated 7%)
adding: lo2.txt (152 bytes security) (deflated 78%)
adding: readme.txt (152 bytes security) (deflated 49%)
adding: report.txt (152 bytes security) (deflated 65%)
adding: test.txt (152 bytes security) (deflated 72%)
adding: test2.txt (152 bytes security) (stored 0%)
adding: test3.txt (152 bytes security) (stored 0%)
adding: test5.txt (152 bytes security) (stored 0%)
adding: xfind.txt (152 bytes security) (deflated 68%)
adding: backregs/517CEA9C-A928-4B95-BF93-0003196FE39F.reg (152 bytes security) (deflated 70%)
adding: backregs/shell.reg (152 bytes security) (deflated 75%)

Restoring Registry Permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Revoking access for predefined group "Administrators"
Inherited ACE can not be revoked here!
Inherited ACE can not be revoked here!


Registry permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(NI) ALLOW Full access NT AUTHORITY\SYSTEM
(IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Read BUILTIN\Power Users
(ID-IO) ALLOW Read BUILTIN\Power Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER


Restoring Sedebugprivilege:

Granting SeDebugPrivilege to Administrators ... successful

deleting local copy: mxapsspc.dll
deleting local copy: mxapsspc.dll
deleting local copy: nbtcfgx.dll
deleting local copy: nbtcfgx.dll
deleting local copy: ONECNV32.DLL
deleting local copy: ONECNV32.DLL

The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wzcnotif]
"DLLName"="wzcdlg.dll"
"Logon"="WZCEventLogon"
"Logoff"="WZCEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000000


The following are the files found:
****************************************************************************
C:\WINNT\system32\mxapsspc.dll
C:\WINNT\system32\mxapsspc.dll
C:\WINNT\system32\nbtcfgx.dll
C:\WINNT\system32\nbtcfgx.dll
C:\WINNT\system32\ONECNV32.DLL
C:\WINNT\system32\ONECNV32.DLL

Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{517CEA9C-A928-4B95-BF93-0003196FE39F}"=-
[-HKEY_CLASSES_ROOT\CLSID\{517CEA9C-A928-4B95-BF93-0003196FE39F}]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
****************************************************************************
Desktop.ini Contents:
****************************************************************************
****************************************************************************


Logfile of HijackThis v1.99.1
Scan saved at 9:23:05 PM, on 8/11/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\SmFjb2JzZW4A\command.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\explorer.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\SmFjb2JzZW4A\command.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

[tampabelle]

HI,

Your log looks much better. We just need to take care of one item.


Reboot the PC in Safe Mode.

Click on Start ---> Run. Type Services.msc and hit enter. Locate the item - Command Service . Right click on it and then click on properties. In the Startup Type choose the option Disable. Close the window.

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following folder

C:\WINNT\SmFjb2JzZW4A\


Run Hijack This. Click on config ---> Misc Tools ---> Delete an NT Service. Type in
cmdService and hit enter.

Reboot the PC in Normal Mode and post a fresh HJT log here

[ChloeGirldie]

I just want to say thank you so much for helping me with my computer. I cannot express my gratitude. I never could have done this on my own, and was about to take it to get fixed. I am proud to say I am WinFixer free! If I ever have another problem, I'm coming here first!!!
And I have a couple of last questions...
I have ALOT of downloads that I used to fix my computer. They are "apt", "dsrfix", "l2mfix", "nailfix", Ad-Aware, Ewido, Microsoft Antispyware, Spypot, CleanUp!, and HijackThis. I was just wondering which of these I don't need anymore. I would like to delete the programs that I know I don't need. Just let me know which ones I can delete, please. And anything else that could be helpful, just let me know!

Here is my much improved HijackThis log!!

Logfile of HijackThis v1.99.1
Scan saved at 6:46:30 PM, on 8/12/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.co...g-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.co...s-ob-assets.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

[tampabelle]

Hi


CONGRATULATIONS !!!!!!!!!!! Your PC is clean now


Please delete "apt", "dsrfix", "l2mfix", "nailfix" and HijackThis.



I would recommend the following steps to keep your PC clean (especially Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!

[tampabelle]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.