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problems with hijackthis log


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#1
momma0203

momma0203

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after i run a hijackthis scan, the scan button does not change into a "save log" button. how do i save a log of my scan?
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#2
Metallica

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Can you try this method:

Can you download this customized version of HijackThis:
HJT + extra

and follow the instructions here to post a both.log
metallica site#BOTHLOG

Regards,
  • 0

#3
momma0203

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Thank you so much for trying to help me. It won't let me post my both.log because it is too long. Here is the beginning of it, if that will help at all.


Logfile of HijackThis v1.99.1
Scan saved at 7:58:02 PM, on 8/17/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\HPConfig.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\essspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\System32\ZipToA.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\System32\cmd.exe
C:\Documents and Settings\Janet\Desktop\hjt and more\HJT_and_more_1\HJT and more 1\HijackThis.exe


doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Iexplorer.exe
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce
doesn't exist HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe
-----------------------
-----------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]


[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
@=""

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido]
@="{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
@="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
@="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu]
@="{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"EssSpkPhone"="essspk.exe"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HP Display Settings"="C:\\Program Files\\Hewlett-Packard\\HP Display Settings\\hpdisply.exe /s"
"CP4HPOT"="C:\\PROGRA~1\\HPONE-~1\\OneTouch.EXE"
"MMTray"="C:\\Program Files\\MusicMatch\\MusicMatch Jukebox\\mm_tray.exe"
"Iomega Startup Options"="C:\\Program Files\\Iomega\\Common\\ImgStart.exe"
"Iomega Drive Icons"="C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HPHmon03"="C:\\WINDOWS\\System32\\hphmon03.exe"
"winnet"="C:\\PROGRA~1\\COMMON~2\\Toolbar\\winnet.exe"
"HPHmon04"="C:\\WINDOWS\\System32\\hphmon04.exe"
"HPHUPD04"="\"C:\\Program Files\\HP Photosmart 11\\hphinstall\\UniPatch\\hphupd04.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SSC_UserPrompt"="C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"Yk0HWsEw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"QMVJQ1Ex"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"eUVGWg1v"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"fU0HQA1w"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"dIVJTc1x"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"bk0GZkEw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"ZMpHT9Ex"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"RUFHWg1v"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"eI0GQo1w"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"ckpHW5ov"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"aMFHQkow"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"YMpGTwox"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"QAFGZ1Uw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"fIFHToUx"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"fgpGWAov"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"dMFGQcow"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"bApHWwox"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"ZIFHQ9Uw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"ekpGTgUx"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"eMpHZAov"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"cMFHT5ow"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"aApGWkox"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"YIFGS9Uw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"RgVHWgUx"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"RMFJQs1v"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"fAFGT51w"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"dIVHZk1x"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"YgFJTwEw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"QMVGW1Ex"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"QY0HSo1v"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"eAFJWA1w"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"cEVGQc1x"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"bgFGTwEw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"ZMVHZ9Ex"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"RAFJTg1v"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"RIVGWA1w"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"fgVHS51x"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"aMFJWoEw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"YYVGQ9Ex"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"QA0HT11v"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"QEVJZsUx"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"eg0GT5ov"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"dY0HWcow"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"bAVJSwox"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"ZE0GW1Uw"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"ZgpHQsUx"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"RMFHTAov"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"cY0GZcow"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
"aApHTwox"="C:\\PROGRA~1\\wrvvuqv\\rpwwwp.exe"
  • 0

#4
Metallica

Metallica

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  • 31,675 posts
Let's weed out the worst of it.

Click Start > Run > copy this command in the dialog box and click OK
regedit /e c:\HKLMrun.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"

Doing that will create the file c:\HKLMrun.txt
Please check if that is true before you proceed.

Then copy the part in bold below into notepad and save it as rebuild.reg
Set filetype to "All files"

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"EssSpkPhone"="essspk.exe"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HP Display Settings"="C:\\Program Files\\Hewlett-Packard\\HP Display Settings\\hpdisply.exe /s"
"CP4HPOT"="C:\\PROGRA~1\\HPONE-~1\\OneTouch.EXE"
"MMTray"="C:\\Program Files\\MusicMatch\\MusicMatch Jukebox\\mm_tray.exe"
"Iomega Startup Options"="C:\\Program Files\\Iomega\\Common\\ImgStart.exe"
"Iomega Drive Icons"="C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HPHmon03"="C:\\WINDOWS\\System32\\hphmon03.exe"
"HPHmon04"="C:\\WINDOWS\\System32\\hphmon04.exe"
"HPHUPD04"="\"C:\\Program Files\\HP Photosmart 11\\hphinstall\\UniPatch\\hphupd04.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SSC_UserPrompt"="C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"


Doubleclick that file and confirm you want to merge it with the registry.

Reboot into safe mode and delete:
C:\PROGRAM FILES\COMMON FILES\Toolbar <= entire folder

Boot back to normal and make another BOTHLOG.

That should be a lot smaller now.

Regards,
  • 0

#5
momma0203

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Rebooted in safe mode. Found C:\PROGRAM FILES\COMMON FILES\ but cannot find Toolbar folder. Help! This is scary stuff to me! Should I run a both.log again anyhow?
Thanks,
Momma0203
  • 0

#6
Metallica

Metallica

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Yes, please. Post a new log.

Don't get scared. You're in good hands.

We'll work this out together. :tazz:

Regards,
  • 0

#7
momma0203

momma0203

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Thanks for giving me the confidence to move on.
Here's my both.log
Logfile of HijackThis v1.99.1
Scan saved at 1:56:14 PM, on 8/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\essspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\System32\HPConfig.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\cmd.exe
C:\Documents and Settings\Janet\Desktop\hjt and more\HJT_and_more_1\HJT and more 1\HijackThis.exe
C:\WINDOWS\system32\ping.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/no...vilion/e-center
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKCU\..\Run: [cB4nRTiFl] ricgnt5.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/notebooks/pavilion/e-center
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} (KeyActivex Control) - http://www.jraun.com...ActivexTest.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{F47187F8-B48D-4A5F-A4BE-15C5373633E1}: NameServer = 209.190.102.2,209.190.102.9
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINDOWS\System32\IomegaAccess.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe

doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Iexplorer.exe
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce
doesn't exist HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe
-----------------------
-----------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]


[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
@=""

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido]
@="{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
@="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
@="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu]
@="{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"EssSpkPhone"="essspk.exe"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HP Display Settings"="C:\\Program Files\\Hewlett-Packard\\HP Display Settings\\hpdisply.exe /s"
"CP4HPOT"="C:\\PROGRA~1\\HPONE-~1\\OneTouch.EXE"
"MMTray"="C:\\Program Files\\MusicMatch\\MusicMatch Jukebox\\mm_tray.exe"
"Iomega Startup Options"="C:\\Program Files\\Iomega\\Common\\ImgStart.exe"
"Iomega Drive Icons"="C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HPHmon03"="C:\\WINDOWS\\System32\\hphmon03.exe"
"HPHmon04"="C:\\WINDOWS\\System32\\hphmon04.exe"
"HPHUPD04"="\"C:\\Program Files\\HP Photosmart 11\\hphinstall\\UniPatch\\hphupd04.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SSC_UserPrompt"="C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe"
"WorksFUD"="c:\\Program Files\\Microsoft Works\\wkfud.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"Microsoft Works Update Detection"="c:\\Program Files\\Microsoft Works\\WkDetect.exe"
"Microsoft Works Portfolio"="c:\\Program Files\\Microsoft Works\\WksSb.exe /AllUsers"


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cB4nRTiFl"="ricgnt5.exe"
"Spyware Doctor"="\"C:\\Program Files\\Spyware Doctor\\swdoctor.exe\" /Q"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce]


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run]
"cuqxrn"="C:\\WINDOWS\\System32\\cuqxrn.exe"

Scheduled Tasks Folder Contents
*
C:\WINDOWS\Tasks\desktop.ini
C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Janet.job
C:\WINDOWS\Tasks\SA.DAT
C:\WINDOWS\Tasks\Symantec NetDetect.job
  • 0

#8
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,675 posts
OK I'll do this in as little steps as possible. It will take a little longer but I don't want to undermine your newfound confidence. :tazz:

Please download this file: Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

Then disable Teatimer as described here:
http://russelltexas....re/teatimer.htm

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, start tapping press F8 key.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now scan with HJT and place a checkmark next to each of the following items:

R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll (file missing)

O4 - HKCU\..\Run: [cB4nRTiFl] ricgnt5.exe

O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab

O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} (KeyActivex Control) - http://www.jraun.com...ActivexTest.ocx

Then boot back to normal and post a new log.

Regards,
  • 0

#9
momma0203

momma0203

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whew! i did it. Here is new log. Will be ready for my next assignment when I return from my meeting. Thank you. Momma0203

Logfile of HijackThis v1.99.1
Scan saved at 3:53:10 PM, on 8/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\essspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\HPConfig.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\cmd.exe
C:\Documents and Settings\Janet\Desktop\hjt and more\HJT_and_more_1\HJT and more 1\HijackThis.exe
C:\WINDOWS\system32\ping.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/no...vilion/e-center
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/notebooks/pavilion/e-center
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{46906F64-C773-4A80-9145-9BAEE9B0E613}: NameServer = 209.190.102.2 209.190.102.9
O17 - HKLM\System\CCS\Services\Tcpip\..\{F47187F8-B48D-4A5F-A4BE-15C5373633E1}: NameServer = 209.190.102.2,209.190.102.9
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINDOWS\System32\IomegaAccess.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe

doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Iexplorer.exe
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce
doesn't exist HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe
-----------------------
-----------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]


[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
@=""

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido]
@="{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
@="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
@="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu]
@="{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"EssSpkPhone"="essspk.exe"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HP Display Settings"="C:\\Program Files\\Hewlett-Packard\\HP Display Settings\\hpdisply.exe /s"
"CP4HPOT"="C:\\PROGRA~1\\HPONE-~1\\OneTouch.EXE"
"MMTray"="C:\\Program Files\\MusicMatch\\MusicMatch Jukebox\\mm_tray.exe"
"Iomega Startup Options"="C:\\Program Files\\Iomega\\Common\\ImgStart.exe"
"Iomega Drive Icons"="C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HPHmon03"="C:\\WINDOWS\\System32\\hphmon03.exe"
"HPHmon04"="C:\\WINDOWS\\System32\\hphmon04.exe"
"HPHUPD04"="\"C:\\Program Files\\HP Photosmart 11\\hphinstall\\UniPatch\\hphupd04.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SSC_UserPrompt"="C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe"
"WorksFUD"="c:\\Program Files\\Microsoft Works\\wkfud.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"Microsoft Works Update Detection"="c:\\Program Files\\Microsoft Works\\WkDetect.exe"
"Microsoft Works Portfolio"="c:\\Program Files\\Microsoft Works\\WksSb.exe /AllUsers"


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce]


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run]
"cuqxrn"="C:\\WINDOWS\\System32\\cuqxrn.exe"

Scheduled Tasks Folder Contents
*
C:\WINDOWS\Tasks\desktop.ini
C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Janet.job
C:\WINDOWS\Tasks\SA.DAT
C:\WINDOWS\Tasks\Symantec NetDetect.job
  • 0

#10
Metallica

Metallica

    Spyware Veteran

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  • 31,675 posts
You are doing great. :tazz:

As the next step I'd like you to download and install SP2 for XP and IE
http://www.microsoft...p2/default.mspx

Regards,
  • 0

Advertisements


#11
momma0203

momma0203

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I'm having trouble finding SP2. I haven't given up yet. There are a lot of updates listed. None with the name service pack 2.

Edited by momma0203, 19 August 2005 - 06:24 PM.

  • 0

#12
Metallica

Metallica

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Assuming you're using the english version of XP
You can download it following the link here:
http://www.softwarep...dows/xpsp2.html

Regards,
  • 0

#13
momma0203

momma0203

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Figured it out. I needed to install all window updates before computer was ready for SP2. (slowed down computer a lot) It now shows SP2 in the list but with dial-up it will take 3 hours to download. ugh!
  • 0

#14
Metallica

Metallica

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You can order a CD, but I think that will take a couple of weeks:
http://www.microsoft...us/default.mspx

Regards,
  • 0

#15
momma0203

momma0203

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Thanks for your patience. SP2 installed. Now it takes 10 min. to reboot, and 5 to open anything. What have i done?

New log:

Logfile of HijackThis v1.99.1
Scan saved at 3:53:10 PM, on 8/18/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\essspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\HPConfig.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\cmd.exe
C:\Documents and Settings\Janet\Desktop\hjt and more\HJT_and_more_1\HJT and more 1\HijackThis.exe
C:\WINDOWS\system32\ping.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/no...vilion/e-center
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/notebooks/pavilion/e-center
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{46906F64-C773-4A80-9145-9BAEE9B0E613}: NameServer = 209.190.102.2 209.190.102.9
O17 - HKLM\System\CCS\Services\Tcpip\..\{F47187F8-B48D-4A5F-A4BE-15C5373633E1}: NameServer = 209.190.102.2,209.190.102.9
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINDOWS\System32\IomegaAccess.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINDOWS\System32\ZipToA.exe

doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Iexplorer.exe
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
doesn't exist HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce
doesn't exist HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
doesn't exist HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe
-----------------------
-----------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]


[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
@=""

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido]
@="{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
@="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
@="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu]
@="{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"EssSpkPhone"="essspk.exe"
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HP Display Settings"="C:\\Program Files\\Hewlett-Packard\\HP Display Settings\\hpdisply.exe /s"
"CP4HPOT"="C:\\PROGRA~1\\HPONE-~1\\OneTouch.EXE"
"MMTray"="C:\\Program Files\\MusicMatch\\MusicMatch Jukebox\\mm_tray.exe"
"Iomega Startup Options"="C:\\Program Files\\Iomega\\Common\\ImgStart.exe"
"Iomega Drive Icons"="C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"HPHmon03"="C:\\WINDOWS\\System32\\hphmon03.exe"
"HPHmon04"="C:\\WINDOWS\\System32\\hphmon04.exe"
"HPHUPD04"="\"C:\\Program Files\\HP Photosmart 11\\hphinstall\\UniPatch\\hphupd04.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SSC_UserPrompt"="C:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\UsrPrmpt.exe"
"WorksFUD"="c:\\Program Files\\Microsoft Works\\wkfud.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"Microsoft Works Update Detection"="c:\\Program Files\\Microsoft Works\\WkDetect.exe"
"Microsoft Works Portfolio"="c:\\Program Files\\Microsoft Works\\WksSb.exe /AllUsers"


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce]


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run]
"cuqxrn"="C:\\WINDOWS\\System32\\cuqxrn.exe"

Scheduled Tasks Folder Contents
*
C:\WINDOWS\Tasks\desktop.ini
C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Janet.job
C:\WINDOWS\Tasks\SA.DAT
C:\WINDOWS\Tasks\Symantec NetDetect.job

Momma0203
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