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Aurora and computer freeze


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#1
raprigge

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I have the aurora issue and have tried to read previous posts, but the last one I read had a faulty web address. I also have been confused on posts referring to Hijack This. Can someone please give me the steps (as basic as possible) to remove this problem. Also, my computer, esp screensaver, has been freezing alot lately and I am wondering if that is an Aurora problem, or if there is something I can do to fix it. Thanks for your help.
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#2
Retired Tech

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Please go here:

http://www.geekstogo..._Log-t2852.html

Run all the programmes as advised then post a current Hijack This Log to the Malware Team


If you ask after running the programmes, someone from the malware forum will take you through Hijack This
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#3
raprigge

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every time I try to launch Ad-aware, the program does not respond, so I am stuck at the first step.
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#4
Retired Tech

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Uninstall it, reboot, re-install it, as you install, untick the update now box, close it, then open it and run it.

If it freezes, post in the malware forum to say you are unable to run ad-aware
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#5
raprigge

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Thanks Keith. I went thru all those programs excpet for Windows SP1a, since I could not see where/how to install it after clicking on the icon. I also did not download the hijackthis program, is that definitely necessary?
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#6
Retired Tech

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Post the topic in the malware forums and say what you have been able to do so far
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