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spy / ad / mal ware [CLOSED]


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#1
renate jong

renate jong

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Hi,

I use frequenlty AdAware & Spybot

Still my pc is infected with some Ad (or?) ware which does not seem to go away.

hope someone can help this poor girl:) below I am posting my HiJackthis log Logfile of HijackThis v1.99.1
Scan saved at 9:12:31, on 12-8-2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\csrss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\WINNT\system32\hidserv.exe
D:\WINNT\System32\nvsvc32.exe
D:\WINNT\system32\regsvc.exe
D:\WINNT\system32\MSTask.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\Explorer.exe
d:\winnt\system32\gzhisa.exe
C:\MndlSvr.exe
C:\WebTrapNT.exe
D:\WINNT\system32\MMTrayLSI.exe
D:\WINNT\system32\MMTray2k.exe
D:\WINNT\system32\MMTray.exe
D:\WINNT\nerocheck.exe
D:\WINNT\system32\internat.exe
C:\PNTIOMON.exe
D:\Program Files\WinZip\WZQKPICK.EXE
D:\WINNT\system32\wuauclt.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Documents and Settings\ Zwik Zwetsjanus\Desktop\Zwik\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.nl/
F2 - REG:system.ini: Shell=Explorer.exe D:\WINNT\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Goldensoft_MndlSvr] c:\\MndlSvr.exe
O4 - HKLM\..\Run: [C-Media Mixer] c:\Bin\AudioRack.exe /MixerStartup
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Pop3trap.exe"
O4 - HKLM\..\Run: [WebTrapNT.exe] "C:\WebTrapNT.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] D:\Program Files\Corel\Corel Graphics 12\Languages\EN\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=090205 serial=DR12WTX-9999998-YSP lang=EN
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroCheck] D:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Nero Checker] D:\WINNT\nerocheck.exe
O4 - HKLM\..\Run: [hclean32.exe] D:\WINNT\system32\hclean32.exe
O4 - HKLM\..\Run: [dflnl.exe] D:\WINNT\system32\dflnl.exe
O4 - HKLM\..\Run: [yaemu.exe] D:\WINNT\system32\yaemu.exe
O4 - HKLM\..\Run: [rzaauf] d:\winnt\system32\gzhisa.exe r
O4 - HKLM\..\Run: [dmbub.exe] D:\WINNT\system32\dmbub.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Real-time Monitor.lnk = C:\PNTIOMON.exe
O4 - Global Startup: WinZip Quick Pick.lnk = D:\Program Files\WinZip\WZQKPICK.EXE
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4240F3E6-0055-4028-8767-CA69C1D0FFAC}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CCS\Services\Tcpip\..\{76362832-FCF5-4A57-8FFA-699FD4A04C8A}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.50.188.180,85.255.112.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{4240F3E6-0055-4028-8767-CA69C1D0FFAC}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 69.50.188.180,85.255.112.5
O17 - HKLM\System\CS2\Services\Tcpip\..\{4240F3E6-0055-4028-8767-CA69C1D0FFAC}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.188.180,85.255.112.5
O21 - SSODL: jwQCq - {D1F9D1FB-7B53-7B51-CEA4-35E6B292EBCF} - D:\WINNT\system32\dhcr.dll
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINNT\System32\nvsvc32.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - d:\winnt\SvcProc.exe
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#2
Guse

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Heya renate jong, I'm working on your log. I'll get back to you as soon as a moderator gets back with me.
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#3
Guse

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First things first, you're not running a virus scanner. Go to Grisoft at www.grisoft.com and download the free version of AVG. Update the definitions and keep it running. It's a good virus scanner and you'll NEED one of these.

Please download ewido security suite it is a free version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
  • Exit ewido. DO NOT scan yet.
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Download CleanUp
Install the program, dont run it yet, we will later.

Please download this file: Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

Download dsrfix.zip
Save it to your desktop.
  • Unzip dsrfix.zip and extract it to your desktop.
  • This will create a new folder on your desktop named dsrfix.
  • Do Not open that folder yet.
Please download APT and unzip the contents to a new folder on your desktop.
  • Open the folder you just created and click on apt.exe and search in the window for d:\winnt\system32\gzhisa.exe.
  • Open your C:\Winnt\system32 folder and search for gzhisa.exe.
    Don't delete it yet, just leave the system32 folder open so you can see the bad file.
  • In APT again, Select d:\winnt\system32\gzhisa.exe and Click Kill3
  • Then immediately delete gzhisa.exe from your system32 folder.
Close APT.

To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, start tapping press F8 key.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open ewido and do a scan of your system.
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Now scan with HJT and place a checkmark next to each of the following items:

F2 - REG:system.ini: Shell=Explorer.exe D:\WINNT\Nail.exe
O4 - HKLM\..\Run: [hclean32.exe] D:\WINNT\system32\hclean32.exe
O4 - HKLM\..\Run: [dflnl.exe] D:\WINNT\system32\dflnl.exe
O4 - HKLM\..\Run: [yaemu.exe] D:\WINNT\system32\yaemu.exe
O4 - HKLM\..\Run: [rzaauf] d:\winnt\system32\gzhisa.exe r
O4 - HKLM\..\Run: [dmbub.exe] D:\WINNT\system32\dmbub.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4240F3E6-0055-4028-8767-CA69C1D0FFAC}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CCS\Services\Tcpip\..\{76362832-FCF5-4A57-8FFA-699FD4A04C8A}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.50.188.180,85.255.112.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{4240F3E6-0055-4028-8767-CA69C1D0FFAC}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 69.50.188.180,85.255.112.5
O17 - HKLM\System\CS2\Services\Tcpip\..\{4240F3E6-0055-4028-8767-CA69C1D0FFAC}: NameServer = 69.50.176.198,85.255.112.12
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.188.180,85.255.112.5

Close all open windows except for HJT, then click the Fix Checked button. Close HJT.

Now open the folder dsrfix on your desktop.
  • Double-Click on dsrfix.bat
  • A window will pop up briefly then close, this is normal.
Enable show hidden files and folders:

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK

Now run the CleanUp program:

*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp

Running CleanUp
  • Start CleanUp by double-clicking the icon on your desktop (or from the Start > All Programs menu).
  • When CleanUp starts go to the Options button (right side of CleanUp screen)
  • Move the arrow down to "Custom CleanUp!"
  • Now place a checkmark next to the following (Make sure nothing else is checked!):
    • Delete Cookies
      This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea
    • Empty Recycle Bins
    • Delete Prefetch files
    • Cleanup! All Users
  • Click OK
  • Then click on the CleanUp button. This will take a short while, let it do its thing.
  • When asked to reboot system select No
  • Close CleanUp
Finally, restart your computer back into Normal Mode.

Now lets check some settings on your system.
  • Enter your Control Panel and double-click on Network Connections
  • Then right click on your Default Connection
    • Usually Local Area Connection for Cable and DSL
  • Left click on Properties
  • Double-Click on the Internet Protocol (TCP/IP) item
  • Select the radio dial that says Obtain DNS Servers Automatically
  • Press OK twice to get out of the properties screen and reboot if it asks
Please post a new HJT log, as well as the ewido report log from the Ewido scan by using Add Reply

Edited by Guse, 12 August 2005 - 10:20 AM.

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#4
Guse

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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