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Reset XP=missing basic stuff


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#1
kktoot

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I had a vicious trojan on my laptop that forced me to have someone reset the whole computer and start fresh. This worked wonderfully-- when I turned on the computer it was like I had a brand new laptop! However, now my wireless port and my USB ports don't work right. The computer does not recognize when I plug in my wireless card, iPod, printer cable, or flash drive. My device manager does not show these things as being installed or recognized. I made sure that all the appropriate software was installed for each device (ipod, wireless, etc.) and i have been running regular windows updates, but no luck. Is what I am missing on the "drivers and devices" cd that came with the comp.? I've put those in and nothing happens; I think that the person who reset the computer ran those. I have no idea what i am doing... I just want to be able to get this stuff up and running again and for a cheap price (poor college kid here).
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#2
pip22

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Could be Service Pack 1 (SP1) is now missing and has to be re-installed. You don't usually need the drivers CD when you've done a full factory reset - the original drivers should be automatically included when you run the reset /recovery process. You only need the driver CD if a particular device stops working and you think it may be the driver needs re-installing.However, a printer has it's own driver CD which you need to install yourself before the printer will work. As for the other devices, first check to see if SP1 is present:
1. Open Control Panel (Classic view)
2. Double-click 'System'.
3. If you don't see "Service Pack 1" or "Service Pack 2" then you need to install one of them. I recommend SP1 because SP2 is known to introduce as many problems as it solves. Provided you run a separate firewall and an up-to-date antivirus, SP1 is fine and it was introduced to (amongst other things) to give proper support for USB2 devices.
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#3
Murray S.

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Howdy and welcome to G2G:

Can you go into Device Manager and see what all in there has a yellow or red mark beside it??

Murray
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#4
XxDarkSatoshixX

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who fixed ur computer?
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