[Crustyoldbloke]

Hello again Goliath

I’m afraid that you are still infected with what appears to be Qoologic, but I think I have now (at last) found the hook keeping it alive. Qoologic normally goes on an Ewido scan, but this variant is a little persistent and has resisted the Qoologic fix. These malware writers are getting better and better at hiding their hooks. Bear in mind that this is a new infection, so we must have the very latest definitions to deal with it, so please ensure you update the scanners.

I must kill off these files now or you’ll be back in a few days time complaining of pop-ups and pop-unders.

Let’s try this:

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

Command Service (cmdService)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

cmdService

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

Now that the updates have been installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If Ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\kpnkjl.exe reg_run
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\cGMgdXNlcgAA\command.exe (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\kpnkjl.exe
C:\WINDOWS\cGMgdXNlcgAA\command.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Please reboot normally and using Windows Explorer, navigate to this folder:

C:\WINDOWS\cGMgdXNlcgAA\

If it is present, please delete the folder and anything within it. If it fails to delete, please reboot into safe mode and try again.

Post back a fresh HijackThis log and I will take another look.




"Edit,
As there has been no reply from the original poster this topic is now closed,
Should you have any further problems please create a new Topic,

Thanks "

Edited by Crustyoldbloke, 23 August 2005 - 02:22 AM.